[Snap] Another angry and frustrated new Snap customer regretting switching to Snap!!!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Another angry and frustrated new Snap customer regretting switching to Snap!!!

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vexxxboy

4238 posts

Uber Geek

#911670 9-Oct-2013 21:08

PaulBags: F how it currently works, it should work. None of this twelve middle men who arn't responsible bull. ISPs, EQC, insurance companies, semi privatised SOEs, noise control, the police, politicians... the more needlessly complicated things become the less anything actually gets done. I'm absolutely sick of it, I wish we'd never crawled out of the sea. Or at least out of the trees.

then you wouldn't have the internet to complain about

Common sense is not as common as you think.

PaulBags

809 posts

Ultimate Geek
Inactive user

#911719 9-Oct-2013 22:01

More to the point I wouldn't have this damn society and the aholes in it to complain about.

Greaver

117 posts

Master Geek

#911815 10-Oct-2013 00:18

Seems like the OP should be more angry at the rigmarole involved with the company's combined, but not just at Snap themselves

Definitely give them a chance OP, best ISP I have been with by a country mile

stevehodge

393 posts

Ultimate Geek

#912107 10-Oct-2013 14:50

baikal:
Now I am online with VDSL, but Chorus didn't install a master filter so the speed is not that good.
Download : 10.5 Mbit/s
Upload: 6.5 Mbit/s

According to the technician, my house is only about 60 meters away from the exchange.

The Fritz!box VDSL settings has some problem, the VPI default value should be 0, but this doesn't work with my VDSL line, no internet access if set it as 0.

So I change VPI value to 1, it works perfect. Anybody knows why?

Do you have other devices connected to the line (phones, alarms, etc)? What speeds did you have under ADSL? Can you post screenshots of the DSL, Spectrum and Statistics tabs (either here or in the mammoth VDSL performance thread)?

I don't know why VPI = 1 works for you and VPI = 0 doesn't. The settings I have here are:
VLAN ID = 10
VPI = 0
VCI = 110

What do have for VLAN and VCI?

baikal

16 posts

Geek

#912182 10-Oct-2013 16:44

stevehodge:
baikal:
Now I am online with VDSL, but Chorus didn't install a master filter so the speed is not that good.
Download : 10.5 Mbit/s
Upload: 6.5 Mbit/s

According to the technician, my house is only about 60 meters away from the exchange.

The Fritz!box VDSL settings has some problem, the VPI default value should be 0, but this doesn't work with my VDSL line, no internet access if set it as 0.

So I change VPI value to 1, it works perfect. Anybody knows why?

Do you have other devices connected to the line (phones, alarms, etc)? What speeds did you have under ADSL? Can you post screenshots of the DSL, Spectrum and Statistics tabs (either here or in the mammoth VDSL performance thread)?

I don't know why VPI = 1 works for you and VPI = 0 doesn't. The settings I have here are:
VLAN ID = 10
VPI = 0
VCI = 110

What do have for VLAN and VCI?

My settings:
VLAN ID = 10
VPI = 1
VCI = 110

Thank you very much for your help. Now my uploading speed has down to 2 Mbit/s, but it's fine, I don't want to spend any time on fixing VDSL any more.
Chorus told me that I would get fibre connection in 30 days.
So I can bear with VDSL.

baikal

16 posts

Geek

#948389 10-Dec-2013 01:12

Finally, I got UFB installed today, 5 months waiting.
I am happy now.

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