So lately i've been having terrible line speeds with slingshot on their AYCE plan. Screenshot is below showing all the xDSL statistics.
I'm not too knowledgeable about all this, but I've tried an isolation test (except I was unable to find a 'Master Socket') by disconnecting all devices connected into the phone jacks, and connecting the modem in directly. I did this test with all the jacks in the house just to make sure it wasn't a problem with the jack itself, and because I couldn't find the master socket or a junction box (It must be hiding somewhere under the house or somewhere I can't see I guess?).
I'm living on the corner of Trafalgar Street/Forbes Street in Royal Oak/Onehunga.
I have no idea whether my connection is to an exchange, cabinet or conklin.
I do have an alarm in the house, although the speed problems have only arisen lately.
I have also been having rather frequent disconnections lately (sometimes one a day at a random time, other days 20 in a row within an hour).
When I called slingshot a while back, they said they could send out a technician, however it might incur charges depending on what they find, so I was keen to get some advice on here before heading in that direction.
It may also be worth noting that there have been quite a few road works around me lately. They are only upgrading the footpath, but my first gut feeling was that there may be some connection, so I thought I would let you know.
Any advice would be greatly appreciated.