Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
5573 posts

Uber Geek


  # 1005996 15-Mar-2014 06:13
One person supports this post
Send private message

VivaLaMikey:
Its the dedicated jackpoint yes, he said it wont work in other jacks BUT my homephone is plugged in beside it.


How is the phone plugged in?



22 posts

Geek


  # 1005997 15-Mar-2014 06:14
Send private message

RunningMan:
VivaLaMikey:
Its the dedicated jackpoint yes, he said it wont work in other jacks BUT my homephone is plugged in beside it.


How is the phone plugged in?


Into the phone side of the master jack

 
 
 
 


5573 posts

Uber Geek


  # 1005998 15-Mar-2014 06:30
Send private message

Can you post a photo?



22 posts

Geek


  # 1005999 15-Mar-2014 06:39
Send private message

RunningMan: Can you post a photo?




Phone is on the right

5573 posts

Uber Geek


  # 1006000 15-Mar-2014 07:00
One person supports this post
Send private message

Excellent - it looks like a master splitter has been installed correctly - this can be a cause of low sync rates if not done.

Is the modem up an running now OK? It may have been it had a firmware updated pushed at 03.00 when most people wouldn't be using the connection...

Any luck with logging in to get attenuation figures?



22 posts

Geek


  # 1006001 15-Mar-2014 07:07
Send private message

RunningMan: Excellent - it looks like a master splitter has been installed correctly - this can be a cause of low sync rates if not done.

Is the modem up an running now OK? It may have been it had a firmware updated pushed at 03.00 when most people wouldn't be using the connection...

Any luck with logging in to get attenuation figures?


Nope router is still flashing dead, wish they would give some warning if that's the case, i had been having trouble for hours so when i lost connection i thought that was all so i did a power cycle, we all know what happens when we power cycle a device flashing new firmware, i'm afraid I've bricked it and its no fault of my own they need to make people aware if it is in fact updating firmware

28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1006008 15-Mar-2014 08:45
Send private message

VivaLaMikey:
AFAIK, none that are in NZ or telepermented.

you could get a VDSL modem, and bridge to a netgear router however.


Hmm that's shame it sounds like that gonna be alot of messing round and problems with port fwding and static ip's etc

I'll just how i go with this in the meantime.

Thanks for your help.


No it's the world's simplest setup. Around 2 mins and you're done. You won't have any port forwards or static ip's to deal with.

As for your speeds VDSL2 is a best effort service and can be affected by a number of variables. Your speeds meet the service requirements for a VDSL2 connection.

Most people see the major benefit of VDSL2 being the significantly faster upstream speed. If you don't see that as a benefit then you may as well move back to ADSL2+ if you're unhappy.







 
 
 
 




22 posts

Geek


  # 1006017 15-Mar-2014 09:06
Send private message

sbiddle:
VivaLaMikey:
AFAIK, none that are in NZ or telepermented.

you could get a VDSL modem, and bridge to a netgear router however.


Hmm that's shame it sounds like that gonna be alot of messing round and problems with port fwding and static ip's etc

I'll just how i go with this in the meantime.

Thanks for your help.


No it's the world's simplest setup. Around 2 mins and you're done. You won't have any port forwards or static ip's to deal with.

As for your speeds VDSL2 is a best effort service and can be affected by a number of variables. Your speeds meet the service requirements for a VDSL2 connection.

Most people see the major benefit of VDSL2 being the significantly faster upstream speed. If you don't see that as a benefit then you may as well move back to ADSL2+ if you're unhappy.








Well I don't have a chance to test this to see if it's worth it, basically what happened is at 3am they pushed a firmware update to my modem without warning and being a new modem I had only been using for 2 hours max I had no idea that flashing power light meant updating firmware and with a lack of a manual I power cycled it and bricked it.

They are very reluctant to release the firmware package for me to do it manually so now I'm without Internet for a week until my replacement turns up.
Should've stayed on ADSL and could've avoided this but someone has to learn the hard way I guess, I hope they revise their procedure for updates in the future maybe a popup window explaining an update is taking place or even a boxed manual explaining these scenarios, can't use google while your firmwares updating.

6434 posts

Uber Geek


  # 1006020 15-Mar-2014 09:27
One person supports this post
Send private message

VivaLaMikey:
sbiddle:
VivaLaMikey:
AFAIK, none that are in NZ or telepermented.

you could get a VDSL modem, and bridge to a netgear router however.


Hmm that's shame it sounds like that gonna be alot of messing round and problems with port fwding and static ip's etc

I'll just how i go with this in the meantime.

Thanks for your help.


No it's the world's simplest setup. Around 2 mins and you're done. You won't have any port forwards or static ip's to deal with.

As for your speeds VDSL2 is a best effort service and can be affected by a number of variables. Your speeds meet the service requirements for a VDSL2 connection.

Most people see the major benefit of VDSL2 being the significantly faster upstream speed. If you don't see that as a benefit then you may as well move back to ADSL2+ if you're unhappy.








Well I don't have a chance to test this to see if it's worth it, basically what happened is at 3am they pushed a firmware update to my modem without warning and being a new modem I had only been using for 2 hours max I had no idea that flashing power light meant updating firmware and with a lack of a manual I power cycled it and bricked it.

They are very reluctant to release the firmware package for me to do it manually so now I'm without Internet for a week until my replacement turns up.
Should've stayed on ADSL and could've avoided this but someone has to learn the hard way I guess, I hope they revise their procedure for updates in the future maybe a popup window explaining an update is taking place or even a boxed manual explaining these scenarios, can't use google while your firmwares updating.


No manual with the modem??  that's bizarre.


6434 posts

Uber Geek


  # 1006021 15-Mar-2014 09:28
Send private message

RunningMan: Excellent - it looks like a master splitter has been installed correctly - this can be a cause of low sync rates if not done.



Well it might not be installed correctly. Just because it has a nice plate on the front that says 'vdsl' doesn't mean the tech has actually wired it up properly in the back or at the demarc.

28263 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 1006023 15-Mar-2014 09:37
Send private message

VivaLaMikey:
They are very reluctant to release the firmware package for me to do it manually so now I'm without Internet for a week until my replacement turns up.
Should've stayed on ADSL and could've avoided this but someone has to learn the hard way I guess, I hope they revise their procedure for updates in the future maybe a popup window explaining an update is taking place or even a boxed manual explaining these scenarios, can't use google while your firmwares updating.


A lot of ISP's all manage their devices and push firmware updates out via TR-069 in exactly the same way. A popup window isn't possible as a router typically isn't accessible while performing a firmware update.



5573 posts

Uber Geek


  # 1006032 15-Mar-2014 09:51
One person supports this post
Send private message

NonprayingMantis:
RunningMan: Excellent - it looks like a master splitter has been installed correctly - this can be a cause of low sync rates if not done.



Well it might not be installed correctly. Just because it has a nice plate on the front that says 'vdsl' doesn't mean the tech has actually wired it up properly in the back or at the demarc.


Emphasis on the "looks like".

Combined with a description of the technician working at the ETP, it is probable that it is correct.

Clearly, unless there are further photographs covering every part of the instal, cable path etc, combined with a spectrum graph once the modem is up and running, then we can't tell remotely for sure, but on the face if it, it appears to have been done correctly.



22 posts

Geek


  # 1006264 15-Mar-2014 16:39
Send private message

When I called them I asked a whole bunch of questions and they said my attenuation is 2 bar 8 which is apparently pretty good and that DLM could possibly ramp my speed up some more, so hopefully that's case because he tried telling me even though my download speed didn't increase by much that because my upload speed has increased so much it means I will download faster, now i don't know if he's taking the piss but I can understand some circumstances the high upload can get commands sent faster but I can't imagine seeing a massive improvement streaming a movie on 7mbps up compared to 1mbps

'That VDSL Cat'
11018 posts

Uber Geek

Trusted
Spark
Subscriber

  # 1006266 15-Mar-2014 16:42
Send private message

VivaLaMikey: When I called them I asked a whole bunch of questions and they said my attenuation is 2 bar 8 which is apparently pretty good and that DLM could possibly ramp my speed up some more, so hopefully that's case because he tried telling me even though my download speed didn't increase by much that because my upload speed has increased so much it means I will download faster, now i don't know if he's taking the piss but I can understand some circumstances the high upload can get commands sent faster but I can't imagine seeing a massive improvement streaming a movie on 7mbps up compared to 1mbps


i still maintain something has gone outta wack, doesnt line up..

which figure was your downstream attenuation? upstream doesnt really mean too much.






#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




22 posts

Geek


  # 1006274 15-Mar-2014 16:58
Send private message

i still maintain something has gone outta wack, doesnt line up..

which figure was your downstream attenuation? upstream doesnt really mean too much.




They didn't give me a down and up figure just a general one I'm guessing

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.