Orcon UFB Slow?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon UFB Slow?

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Uber Geek

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#1027403 18-Apr-2014 15:18

Having played with the Netcomm device that's being used by Orcon (they're not the only ones who have access to them) I can say they seem a pretty good device. If there were major problems we'd start seeing a lot more people complaining, and they're not.

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dt

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#1029397 22-Apr-2014 20:31

Hi,

Is there currently a problem with UFB customer and international traffic?

I literally cant do any international browsing or downloading.. a speed test to the states will time out..

A speed test to NZ has decent results but shows I'm in Wellington but I'm in Auckland?

I've restarted the Genius and ONT but has not made a difference.

Cheers,

DT

ubergeeknz

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#1029399 22-Apr-2014 20:36

There's no major outages that I'm aware of, and I'm getting fine speeds/connectivity to the US. It's odd if you can do NZ but not International for sure.

Not sure what to suggest honestly, but do you have another PC or device you can check from, to rule out something odd with your PC?

dt

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#1029406 22-Apr-2014 20:47

Thanks for the quick reply!

3 computers in the house all getting the same performance / results.

There is definitely an issue for me, but as I said.. only internationally which made me think something could have been going on at Orcons end.

Also, tried to webcam with the wife earlier in China.. Was unusable.. I had to use the land line (was weird ;) )

EDIT:

here's a screenshot of a speed test I started before this reply.. hasn't finished yet...

Yabanize

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#1029408 22-Apr-2014 20:48

https://www.speedtest.net/my-result/3375742169 is what my friend on 100/50 fibre usually gets, This test was in march btw, Is that bad?

ubergeeknz

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#1029411 22-Apr-2014 20:57

dt: Thanks for the quick reply!

3 computers in the house all getting the same performance / results.

There is definitely an issue for me, but as I said.. only internationally which made me think something could have been going on at Orcons end.

Also, tried to webcam with the wife earlier in China.. Was unusable.. I had to use the land line (was weird ;) )

EDIT:

here's a screenshot of a speed test I started before this reply.. hasn't finished yet...

Hmm. Are you doing anything else on your connection at the moment? Pandora running? Bittorrent?

dt

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#1029412 22-Apr-2014 20:58

Yabanize: https://www.speedtest.net/my-result/3375742169 is what my friend on 100/50 fibre usually gets, This test was in march btw, Is that bad?

Nah, in NZ is fine.. the download speed is only marginally slower than the normal but completely acceptable

jamesrt

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#1029414 22-Apr-2014 21:00

dt: Is there currently a problem with UFB customer and international traffic?

This is what I'm getting at the moment to random place in NY, USA:

Seems fine to me.

dt

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#1029415 22-Apr-2014 21:00

ubergeeknz:

Hmm. Are you doing anything else on your connection at the moment? Pandora running? Bittorrent?

Nope, connection is sitting idle bar the posts here.

ubergeeknz

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#1029416 22-Apr-2014 21:02

Very odd, I will see what I can find out.

dt

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#1029419 22-Apr-2014 21:05

jamesrt:
dt: Is there currently a problem with UFB customer and international traffic?

This is what I'm getting at the moment to random place in NY, USA:

Seems fine to me.

Yeah, that's roughly what I normally get and would expect.. but if you noticed the screen capture I added in above its all putty on my end.

Looks like I'll have to lodge a support call tomorrow.. maybe something wrong in my area

Thanks for posting up your result

DT