Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
'That VDSL Cat'
7100 posts

Uber Geek
+1 received by user: 1392

Trusted
Spark
Subscriber

  Reply # 1113619 22-Aug-2014 18:25
Send private message

Helpme6500: 

Well i have done the isolation test and with the other phones connected to the line out and replacing the DSL cable it still is stuck on 102.3dB. So if the router shows wrong numbers i can understand that, but when i played the game with phone lines out and new cable in, after doing the isolation test, i was still lagging in game with a wired connection with no other traffic so their isolation test didn't prove anything. So its either the internal wiring, faulty modem or because of a high DLM profile The CSR's are constantly throwing me back from a DLM reset. How can i contact some ACTUAL technical support people that understand networking terminology because these CSR's are useless, stubborn and don't understand a thing.


luck of the draw? 

speak to the slingshot guy on GZ, hes pretty good.


quentinreade is also an option, not sure if he does anything todo with dsl though.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




17 posts

Geek


  Reply # 1113630 22-Aug-2014 18:30
Send private message

hio77:

luck of the draw? 

speak to the slingshot guy on GZ, hes pretty good.


GZ? a bit lost haha.

What should i say 'can i speak to GZ?'

 
 
 
 


'That VDSL Cat'
7100 posts

Uber Geek
+1 received by user: 1392

Trusted
Spark
Subscriber

  Reply # 1113631 22-Aug-2014 18:32
Send private message

Helpme6500:
hio77:

luck of the draw? 

speak to the slingshot guy on GZ, hes pretty good.


GZ? a bit lost haha.

What should i say 'can i speak to GZ?'


Chris (slingshot) http://www.geekzone.co.nz/user_public.asp?user_id=33295

quentinreade http://www.geekzone.co.nz/user_public.asp?user_id=27762 




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




17 posts

Geek


  Reply # 1113642 22-Aug-2014 18:48
Send private message

hio77:

Chris (slingshot) http://www.geekzone.co.nz/user_public.asp?user_id=33295

quentinreade http://www.geekzone.co.nz/user_public.asp?user_id=27762 


Alright I've messaged Chris.

Quentin seems to inactive since last year.

Thanks for the help hio77, i'll get back to you soon with a outcome eventually :)

Cheers

'That VDSL Cat'
7100 posts

Uber Geek
+1 received by user: 1392

Trusted
Spark
Subscriber

  Reply # 1113647 22-Aug-2014 18:53
Send private message

Helpme6500:
hio77:

Chris (slingshot) http://www.geekzone.co.nz/user_public.asp?user_id=33295

quentinreade http://www.geekzone.co.nz/user_public.asp?user_id=27762 


Alright I've messaged Chris.

Quentin seems to inactive since last year.

Thanks for the help hio77, i'll get back to you soon with a outcome eventually :)

Cheers


not a problem!

http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=148793#1078520

fyi. not inactive.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




17 posts

Geek


  Reply # 1113658 22-Aug-2014 19:07
Send private message


hio77:

not a problem!

http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=148793#1078520

fyi. not inactive.



Oh thanks again!

The more help the better!

303 posts

Ultimate Geek
+1 received by user: 58

Trusted
Vocus

  Reply # 1113672 22-Aug-2014 19:29
Send private message

Helpme6500:
hio77:

not a problem!

http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=148793#1078520

fyi. not inactive.



Oh thanks again!

The more help the better!


Hi, just got your PM - def not inactive - just missed this post :)
Will reply to your PM and see what we can do!
Thanks,






Head of Brand and Communications
Vocus NZ
[Slingshot, Orcon and Flip]




17 posts

Geek


  Reply # 1125262 9-Sep-2014 19:16
Send private message

hio77

not a problem!

http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=148793#1078520

fyi. not inactive.



Hi again so i have talked to Slingshot about this lagging problem and they have reset my DLM which has not changed anything at all, speeds,pings, attenuation all the same even after they kindly sent me a replacement modem i have still got this problem. Which means their is something wrong with internal wiring. Slingshot asked me if i had a master splitter installed. Is it installed inside the master jackpoint or is the jackpoint it self?

Is there self-check i can do inside the jackpoint for something missing or wrong, or will i have to go call Slingshot again?

'That VDSL Cat'
7100 posts

Uber Geek
+1 received by user: 1392

Trusted
Spark
Subscriber

  Reply # 1125319 9-Sep-2014 20:11
Send private message

Helpme6500:
hio77

not a problem!

http://www.geekzone.co.nz/forums.asp?forumid=81&topicid=148793#1078520

fyi. not inactive.



Hi again so i have talked to Slingshot about this lagging problem and they have reset my DLM which has not changed anything at all, speeds,pings, attenuation all the same even after they kindly sent me a replacement modem i have still got this problem. Which means their is something wrong with internal wiring. Slingshot asked me if i had a master splitter installed. Is it installed inside the master jackpoint or is the jackpoint it self?

Is there self-check i can do inside the jackpoint for something missing or wrong, or will i have to go call Slingshot again?


if your modems dropping still, DLM wont be doing its best as it will assume your line in unstable.


are you asking how to test if you have a master filter installed?




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.