Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

7733 posts

Uber Geek
+1 received by user: 4114

Topic # 201291 12-Aug-2016 08:31
Send private message

Not sure what's going on here over the past 48 hours or so, VDSL has been pretty faultless since installed a couple of years ago.  Normal speeds have been about 45/8.5.
For peter reader's benefit, yes I've reset router, it's connected via ethernet, there's nothing else downloading (I've turned wifi off), router settings haven't been touched, Chorus set the VDSL up with master splitter.  I shifted the access point, but that's been fine for over a year.


It has been dropping to below 1Mb/s and very choppy, Netflix etc basically unwatchable.  I think the SNR and attenuation figures are the same as they've always been.  It's possible that someone's dug up or damaged cables in the area, shifting holes in the ground from one place to another has been pretty common in the area we live since the Chch quakes, but I'd have thought that if that was the case, I'd have seen that in router stats below.


Sometimes if I try to access router settings via web interface, it's very slow to connect - as if the router isn't responding.


I don't have a spare VDSL router around to try.  I'd been thinking about buying one, but fibre is only a few months away, I'll switch to that as soon as possible.






As I was about to post, I thought I'd run speedtest again:



That's back to normal.  I hate intermittent issues.  I'll post this anyway as I'm guessing the problem will return.

Create new topic
5605 posts

Uber Geek
+1 received by user: 253

Lifetime subscriber

  Reply # 1610434 12-Aug-2016 08:31
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.


If you are posting regarding DSL speeds please check that


  • you have reset your modem and router 
  • your PC (or other PCs in your LAN) is not downloading large files when you are testing - you are not being throttled by your ISP due to going over the monthly cap 
  • your tests are always done on an ethernet connection to the router - do not use wireless for testing 
  • you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:


  • Your ISP and plan 
  • Type of connection (ADSL, ADSL2, VDSL) 
  • Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin) 
  • Your general location (or street) 
  • If you are rural or urban 
  • If you know your connection is to an exchange, cabinet or conklin 
  • If your connection is to a ULL or wholesale service 
  • If you have done an isolation test as per the link above 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.


A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.


I recommend you read these two blog posts:


I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

382 posts

Ultimate Geek
+1 received by user: 23


  Reply # 1610519 12-Aug-2016 10:03
Send private message

Given my experience with this particular piece of hardware, (caused me no end of issues) I would turn it into a paper weight and get a decent modem/router


7733 posts

Uber Geek
+1 received by user: 4114

  Reply # 1610652 12-Aug-2016 12:36
Send private message



Given my experience with this particular piece of hardware, (caused me no end of issues) I would turn it into a paper weight and get a decent modem/router





As I'd only need it for 4-6 months (not sure exactly when I'll be able to switch to fibre) then I wouldn't want to spend much.  Though I guess I could sell the new VDSL router on TM once I'd finished with it.
So what better VDSL modem routers would you recommend - and at what price?


I don't need anything flash, single band wifi on the VB104W works fine for our needs, only need one ethernet port.  It had been working fine - plenty fast almost all the time, uptime in months without needing reset.  The issue may well be something else.  If when this happened it didn't coincide with difficulty accessing the device via ethernet, I'd have put it down to a network issue - despite there being no notice on SS's website.  It's been perfect all morning - since my original post.  





Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.