Hmmm i got a call a while ago from Broadspectrum booking in a time for my ONT to be changed. Wonder if they cant handle the throughput. Also resigning for 24 months so looking forward to getting the 7490 for free, hope it means ill be able to avoid this :)
What area are you in? This is pretty strange
Im in Cambridge, so the UFF area.
Do you have the large black Huawei ONT or the small white one?
The small white one. Our install was done late 2013