looks like I was wrong, must have been a spike:

My network
Ubiquiti EdgeRouter PoE 5
CRS125-24G-1S-2HnD-IN (Switch)
CAT6E Cabling, none longer than 30m

PC
i7-4770K
32GB RAM
2x Gigabit Intel NIC

no difference for me

ripdog:

 

One possibility for 400mbps speeds or similar is the quality of your ethernet cables. Cat 5e is very common, and although capable of gigabit throughput at shorter distances, doesn't have enough shielding for gigabit at post 5m or so. If you're using Cat 5, no gigabit to be expected at any length, if Cat 6, then gigabit should work at any length.

 

 

 

Both Cat5e and Cat6 are good for 1Gbps, with a maximum distance, including patch leads of 100m.
Cat6 is good for 10Gbps with a maximum distance of 55m.

Remember, the max/1G products are a maximum throughput...  I can think of several likely points of contentions on the Fibre Network

• PON - maximum bandwidth available on the PON is around 2.1Gbps (2.4Gbps is the raw, non encapsulated PON speed, you have to allow for GEM overhead, then the standard ethernet stuff).  If you have more than 3 ONTs on the PON (typically they are designed for 16; but earlier deployments may be 32 or 24) utlising the bandwidth, contention is introduced.
• OLT -  Most of the OLTs that are deployed have 8 slots.  Each slot can have 16 PON Ports (older cards were 8), therefore that a total of 256 ONTs per slot.  Each slot is allocated 40Gbps of bandwidth, so there shouldn't be any contention here.  However the OLT has an up-link back to the Aggregation Network, this is typically 2 x 10Gbps interfaces (can be up to 8 x 10Gbps) - so while a chassis may have 2048 ONTs connected to it, all passing via essentially a 20Gbps interface.
• E-NNI - The connection between the LFC and the Service Provider - most would have 10Gbps interfaces

There will also be more points of contention on the Service providers network - but these are not new...

Hey guys,

If you are having issues with your speeds, can you please message us with your broadband customer number and address, and we'll take a look for you.

Thanks,

Ralph ^JOB

nunz:

 

Still waiting!!!!

 

 

 

 

Just changed to BigPipe. 2D not completing support callbacks or responding to support tickets. Still have six tickets not actioned.

after they did one fix my speeds went to 60 / 120 arrgghh!!!

Got told last week that Vodafone handles the authentication into 2Degrees pop and smtp servers .no wonder they're having problems. it's vodafones fault.

nunz:

 

nunz:

 

Still waiting!!!!

 

 

 

 

 

 

 

 

 

Got told last week that Vodafone handles the authentication into 2Degrees pop and smtp servers .no wonder they're having problems. it's vodafones fault.

 

 

 

Sorry to see you have decided to leave us. The above is not the case, we have our own servers, and always have. Vodafone has nothing to do with 2degrees Broadband conenctions.

Thanks,
Ralph ^JOB

2degreesCare:

 

nunz:

 

nunz:

 

Still waiting!!!!

 

 

 

 

 

 

 

 

 

Got told last week that Vodafone handles the authentication into 2Degrees pop and smtp servers .no wonder they're having problems. it's vodafones fault.

 

 

 

 

 

 

Sorry to see you have decided to leave us. The above is not the case, we have our own servers, and always have. Vodafone has nothing to do with 2degrees Broadband conenctions.

 

Thanks,
Ralph ^JOB

 

yup - I told that to the Support Technician who told me I had no idea what I was talking about and then spoke to K - the supervisor who also told me I was wrong and didn't know what i was talking about. Neither had any idea re radius servers / dhcp / authentication as trusted from being on the Snap network or smtpauth and how to authenticate using it.  Because the client COLLECTS mail from a clear.co.nz mail sefver they bleieve he also needs to authenticate to snap / 2d's smtp servers using a vodafone logon and password.

My flat head - bang here mat got well used in those conversations.

Yeah gigabit plan...check this speedtest

I've called 2D a few times, talked to the general tech support, basic troubleshooting told twice it's being escalated to T2 support, they will do testing, I need to call back when home and do more testing, so I called back and they were still doing testing, so left it for a few days called back, and talked to a tech, which said she can see that I requested a T2 support call back, but no call back has been made. so then she tried to start from the top, basic troubleshooting and after I've been adamant that I want to speak to someone who can actually help, I received a call back from some support guy, asked me the general questions, asked if I have the fritzbox, which I don't...aaaand then the answer was from the support guy...it is most certainly something in your end of the network sir...umm...excuse me. because he can't test without the Fritz, it must be at my end, so they are sending a test Fritz to see if there is a difference.

There will be a difference, when I drop 2D and move to BigPipe, I just talked to a guy that had the same issues with 2D, speed issues and no customer service, changed to BigPipe and his internet has been solid now for the last 2 1/2 weeks so far, not sure how, but he's happy.  Maybe it is time for a change, I didn't even sign up with 2D, was originally a snap customer, and snap was awesome to deal with.

chriscal:

 

Yeah gigabit plan...check this speedtest

 

 

 

 

I've called 2D a few times, talked to the general tech support, basic troubleshooting told twice it's being escalated to T2 support, they will do testing, I need to call back when home and do more testing, so I called back and they were still doing testing, so left it for a few days called back, and talked to a tech, which said she can see that I requested a T2 support call back, but no call back has been made. so then she tried to start from the top, basic troubleshooting and after I've been adamant that I want to speak to someone who can actually help, I received a call back from some support guy, asked me the general questions, asked if I have the fritzbox, which I don't...aaaand then the answer was from the support guy...it is most certainly something in your end of the network sir...umm...excuse me. because he can't test without the Fritz, it must be at my end, so they are sending a test Fritz to see if there is a difference.

 

There will be a difference, when I drop 2D and move to BigPipe, I just talked to a guy that had the same issues with 2D, speed issues and no customer service, changed to BigPipe and his internet has been solid now for the last 2 1/2 weeks so far, not sure how, but he's happy.  Maybe it is time for a change, I didn't even sign up with 2D, was originally a snap customer, and snap was awesome to deal with.

 

what server are you testing to ?

It automatically picked ACSData Wellington, so I tried a few others, best I got was a 180/270.  Must be peak, although before I changed from 200/200, I never had less than 200/200, even peak.

Just upgraded to gig fibre. Using the existing Fritzbox 7390.

Initially downstream was capped at 101, with upstream going ~450.

2d support did something which unlocked the downstream, but maxes out at 255. Subsequent called with 2d have been good, but they are sending out a new Fritzbox now to assist.

They all seemed to think the 7390 was capable of full speed - but I found a few posts on whirlpool forums saying it's not at all.

No. It's not the whole answer. They also sent me a Fritzbox 7490 which certainly helped but I'm still not achieving the full response!

Hmm lame. Is the latest modem a 7490?

This is probably my best result;

Is it possible to create a PPPOE connection direct from your PC with 2D? I can't quite get it to work.

It would be the perfect test to rule out everything inside my network.

Sorry. I have no idea! 

Ah no worries I just succeeded.

So the modem is definitely a problem, but that speed isn't good enough.