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obraf
17 posts

Geek


  #1672912 17-Nov-2016 15:51
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That's a good outcome. What did you do? Or, how did you do it?


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chriscal
22 posts

Geek


  #1672914 17-Nov-2016 15:57
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2d was adamant that my issues are on my network because I'm using my own router, so they sent me a fritzbox to confirm and a big surprise, exactly the same results.

And to top it off they somehow screwed up the fritz setup, Tuesday arvo I lost Internet connection for about 3 hours and after spending 40 minutes with 2d tech support said something in the line that the fritzbox assigned to my account was sent to someone else and I got one that was assigned to someone else, so it sounds like when that other person plugged in the router assigned to my account it dropped my connection.

A bit confusing but oh well.

Psilan
787 posts

Ultimate Geek


  #1672919 17-Nov-2016 15:59
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obraf:

 

That's a good outcome. What did you do? Or, how did you do it?

 

 

I wouldn't call it good. I'll probably change to Big Pipe if it can't be fixed.

 

 

 

Connect ont directly to your pc.

 

Set up a new dialup broadband connection - leave username and ID blank here.

 

Configure your adaptor and adjust the VLAN ID to 10.

 

Click connect on the new dialup connection. Enter username and ID (entering it blank means this will re-pop if incorrect, makes it easier)




obraf
17 posts

Geek


  #1672933 17-Nov-2016 16:20
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Thanks. I'll give it a go.


Lorenceo
877 posts

Ultimate Geek

Trusted

  #1673052 17-Nov-2016 18:33
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Keep in mind that the PPPoE dialler on Windows doesn't do so well with fast connections. I found that on a Windows 7 box with a 4670K at 4.2Ghz the PPPoE dialler maxed out around 600Mbps. On that same computer running through another router, it happily did 930Mbps on speedtest.net.

 

None of the above was done on a 2degrees line, however the same will still apply.


Psilan
787 posts

Ultimate Geek


  #1673057 17-Nov-2016 18:40
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Thanks for confirming that. My friend suggested that but I couldn't find any source to confirm.
X fingers the new router works.

2g staff should be advised the 7390 doesn't support gig.

chriscal
22 posts

Geek


  #1673080 17-Nov-2016 19:12
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Bigpipe has a one month free no joining fee promotion on grabone. I'm going to give them a try, even if there is no improvement I'm over 2degrees. I'll report back soon enough.



obraf
17 posts

Geek


  #1673344 18-Nov-2016 08:40
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Can't seem to set this up. I gather VLAN ID is not adjustable in Windows 10. Googled everything but not able to find a way around it!


Psilan
787 posts

Ultimate Geek


  #1673348 18-Nov-2016 08:54
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obraf:

 

Can't seem to set this up. I gather VLAN ID is not adjustable in Windows 10. Googled everything but not able to find a way around it!

 

 

Yeah unfortunately some of the Intel NICs can't adjust the VLAN ID or create Teams in Windows 10. My Z170-AR can't, but my older Asrock board with a realtek nic can.


Psilan
787 posts

Ultimate Geek


  #1673637 18-Nov-2016 15:17
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Just got a call saying no new modem was sent and 7390 is not capable of gigabit despite being told this by 3 different CSRs.

 

If I want a new modem I must sign up for another 12 months.


billgates
4399 posts

Uber Geek

Trusted

  #1673738 18-Nov-2016 17:36
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Still going strong with 2Degrees gigabit after 3 weeks.

 





Do whatever you want to do man.

  

chriscal
22 posts

Geek


  #1673749 18-Nov-2016 17:58
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You're one of the lucky few 👍

obraf
17 posts

Geek


  #1673783 18-Nov-2016 19:14
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I'm jealous. undecided


D1NZ
194 posts

Master Geek


  #1674229 19-Nov-2016 16:25
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Had an issue with 1Gbps profile setup getting revered back to 200Mbps, upload was still 500Mbps tho.

 

But one phone call to the call center had it sorted on the fly without even rebooting ONT or router.

 

 

 

 


obraf
17 posts

Geek


  #1674286 19-Nov-2016 19:30
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Do you know who you spoke with at 2D?

 

I spoke to them this morning and they were full of apologies for not informing me a month ago that they are yet to update a lot of their equipment!


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