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1282 posts

Uber Geek


  #2414543 8-Feb-2020 10:03
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A poster on the Netgear forums was apparently told that Slingshot stopped supporting IPv6 last December.

 

 

 

 

 

 





rm *


931 posts

Ultimate Geek

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  #2414601 8-Feb-2020 11:38
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Slingshot IPv6....

 

When my Orcon 12 month contract runs out I am thinking of switching to Slingshot for 12 months since it is also part of the Vocus group.

 

I use an HG659 (ex Skinny with Bigpipe firmware)  on Orcon and get IPv4&IPv6.

 

Slingshot Tech support page shows setup for a non-Slingshot modem/router with IPv4&IPv6:

 

Click to see full size

 

 





Gordy


 
 
 
 


1466 posts

Uber Geek


  #2414611 8-Feb-2020 12:08
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Gordy7:

 

Slingshot IPv6....

 

When my Orcon 12 month contract runs out I am thinking of switching to Slingshot for 12 months since it is also part of the Vocus group.

 

I use an HG659 (ex Skinny with Bigpipe firmware)  on Orcon and get IPv4&IPv6.

 

Slingshot Tech support page shows setup for a non-Slingshot modem/router with IPv4&IPv6:

 

Click to see full size

 

 

 

 

Why not just wait for Orcon to do the same, they are basically the same company now anyways.


931 posts

Ultimate Geek

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  #2414616 8-Feb-2020 12:20
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lNomNoml:

 

Gordy7:

 

Slingshot IPv6....

 

When my Orcon 12 month contract runs out I am thinking of switching to Slingshot for 12 months since it is also part of the Vocus group.

 

I use an HG659 (ex Skinny with Bigpipe firmware)  on Orcon and get IPv4&IPv6.

 

Slingshot Tech support page shows setup for a non-Slingshot modem/router with IPv4&IPv6:

 

snip...

 

 

Why not just wait for Orcon to do the same, they are basically the same company now anyways.

 

 

I am with Orcon Gigantic Fibre and I am on a GZ 12 month special pricing...

 

When my Orcon contract runs out I think I will have 3 options:

 

Pay the Orcon full price.

 

Go somewhere on a non contract for 3 months and rejoin Orcon to get the special price.

 

Join Slingshot for 12 months on a GZ special pricing.

 

Anyone got other options I have not considered?

 

 

 

 





Gordy


187 posts

Master Geek


  #2414624 8-Feb-2020 13:04
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Detruire:

 

A poster on the Netgear forums was apparently told that Slingshot stopped supporting IPv6 last December.

 

 

 

@Sounddude

 

Any update?

 

As of 11/01/2020, the Slingshot web page still say that they support IPv6.

 

https://help.slingshot.co.nz/hc/en-us/articles/360000055054-Do-you-support-IPv6-?_ga=2.143277942.293769320.1581119667-789625539.1575420643


1466 posts

Uber Geek


  #2414643 8-Feb-2020 14:44
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Gordy7:

 

lNomNoml:

 

Gordy7:

 

Slingshot IPv6....

 

When my Orcon 12 month contract runs out I am thinking of switching to Slingshot for 12 months since it is also part of the Vocus group.

 

I use an HG659 (ex Skinny with Bigpipe firmware)  on Orcon and get IPv4&IPv6.

 

Slingshot Tech support page shows setup for a non-Slingshot modem/router with IPv4&IPv6:

 

snip...

 

 

Why not just wait for Orcon to do the same, they are basically the same company now anyways.

 

 

I am with Orcon Gigantic Fibre and I am on a GZ 12 month special pricing...

 

When my Orcon contract runs out I think I will have 3 options:

 

Pay the Orcon full price.

 

Go somewhere on a non contract for 3 months and rejoin Orcon to get the special price.

 

Join Slingshot for 12 months on a GZ special pricing.

 

Anyone got other options I have not considered?

 

 

Seems like a lot of effort for nothing negotiate to stay on the special price and then stay with them, that's what I did.


187 posts

Master Geek


  #2421141 14-Feb-2020 17:14
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theoldfarter:

 

Detruire:

 

A poster on the Netgear forums was apparently told that Slingshot stopped supporting IPv6 last December.

 

 

 

@Sounddude

 

Any update?

 

As of 11/01/2020, the Slingshot web page still say that they support IPv6.

 

https://help.slingshot.co.nz/hc/en-us/articles/360000055054-Do-you-support-IPv6-?_ga=2.143277942.293769320.1581119667-789625539.1575420643

 

 

 

 

Slingshot has removed the page that the link pointed to.

 

They have not replied to my feedback questions.

 

Their Customer Service has taken a huge slide towards abysmal, In My Opinion.


 
 
 
 


3133 posts

Uber Geek

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  #2421149 14-Feb-2020 17:31
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Is slingshot taking the same attitude as Spark where they have enough IPv4 in reserve that they don't need IPv6?


'That VDSL Cat'
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  #2421173 14-Feb-2020 19:06
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DjShadow:

Is slingshot taking the same attitude as Spark where they have enough IPv4 in reserve that they don't need IPv6?


It's not a need must sort of thing. There are Alot more business desision around it. Support levels, training etc. Faults that are only on ipv6 or ipv4 to average Joe wouldn't be obvious for example.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1282 posts

Uber Geek


  #2421237 14-Feb-2020 21:45
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theoldfarter:

 

theoldfarter:

 

Detruire:

 

A poster on the Netgear forums was apparently told that Slingshot stopped supporting IPv6 last December.

 

 

 

@Sounddude

 

Any update?

 

As of 11/01/2020, the Slingshot web page still say that they support IPv6.

 

https://help.slingshot.co.nz/hc/en-us/articles/360000055054-Do-you-support-IPv6-?_ga=2.143277942.293769320.1581119667-789625539.1575420643

 

 

 

 

Slingshot has removed the page that the link pointed to.

 

They have not replied to my feedback questions.

 

Their Customer Service has taken a huge slide towards abysmal, In My Opinion.

 

 

How interesting: that page was updated (according to the page itself) on the day you made your previous post, and there are still other pages with reference IPv6 (including one which says "we do provide IPv6 addresses as part of your service", which was never correct IME). Go figure.

 

This result doesn't surprise me, though, as Slingshot never really seemed to have any interesting in finishing the IPv6 rollout. Orcon seemed a bit further along, but I'm unsure whether that was actual progress, or just better communication for that brand... and I think that's likely to be dropped anyway, shortly after Slingshot.

 

 

 

 

 

 





rm *


571 posts

Ultimate Geek

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  #2421246 14-Feb-2020 22:59
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I must say the communications around this rollout (and subsequent rollback) has been dreadful in terms of lack of info, incorrect info being given and lack of effort of keeping documentation up to date. However, considering the defence given to 2degrees despite their deliberate lack of comms related to a more significant issue (CG-NAT) by certain telco staff (including those employed by competitors who employ the same tactics at their own companies) I suspect it's what we can now expect from tele-"communications" (quotation marks intended) companies. Would be nice if the telcos would give power users the option to opt-in to communications of a technical nature so they can be kept appraised of technical matters instead of having to find out via Geekzone.


'That VDSL Cat'
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  #2421253 14-Feb-2020 23:52
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KiwiSurfer:

I must say the communications around this rollout (and subsequent rollback) has been dreadful in terms of lack of info, incorrect info being given and lack of effort of keeping documentation up to date. However, considering the defence given to 2degrees despite their deliberate lack of comms related to a more significant issue (CG-NAT) by certain telco staff (including those employed by competitors who employ the same tactics at their own companies) I suspect it's what we can now expect from tele-"communications" (quotation marks intended) companies. Would be nice if the telcos would give power users the option to opt-in to communications of a technical nature so they can be kept appraised of technical matters instead of having to find out via Geekzone.



I would challange you, and ask how exactly you would expect such an opt in to work?

I totally agree big changes network wise can have a large impact on the many technical folk out there.
I've in the past argued that communication is key. But I've also discussed such changes at extreme lengths.... From that I do understand where a business call is made just to do it and cleanup the admitally noisy but limited handfall that are impacted.


Genuinely interested...




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


571 posts

Ultimate Geek

Lifetime subscriber

  #2421255 15-Feb-2020 00:38
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Idea 1: Set up a opt-in mailing list for interested customers to sign up to. Send mail to that list when technical changes occur.

 

Idea 2: Set up a sticky/locked thread in your ISP forum here. Post there any technical changes that occur.

 

Idea 3: Like #2 but some ISPs have their own forums, so do it there.


546 posts

Ultimate Geek


  #2421258 15-Feb-2020 01:39
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KiwiSurfer:

 

Idea 1: Set up a opt-in mailing list for interested customers to sign up to. Send mail to that list when technical changes occur.

 

Idea 2: Set up a sticky/locked thread in your ISP forum here. Post there any technical changes that occur.

 

Idea 3: Like #2 but some ISPs have their own forums, so do it there.

 

 

Sounds great, but watch your service pricing rise because someone has to do all of that to keep you informed about things that joe public doesn't care about


'That VDSL Cat'
11706 posts

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  #2421283 15-Feb-2020 08:51
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Totally valid responses, and i started with much the same ideas when i first thought about this issue.

 

 

 

To give you a bit of insight from a large RSP point of view though..

 

KiwiSurfer:

 

Idea 1: Set up a opt-in mailing list for interested customers to sign up to. Send mail to that list when technical changes occur.

 

 

So build a system to manage this Opt-in and Opt-Out functionality based on a given criteria, or add yet another Mailing condition.

 

Then there is the whole discussion of what sort of terms go with that Opt-in, does it Opt you in for marketing etc.

 

Do you expect agents to manage this list or have it via a self service method, then there is building of that too.

 

 

 

Following that there is approval for those emails, does it check out with legal, is there risk of it going into a media story (remembering in these days the dumbest smallest of things Trigger a Front page article - Chris Please no.)

 

 

 

KiwiSurfer:

 

Idea 2: Set up a sticky/locked thread in your ISP forum here. Post there any technical changes that occur.

 

 

Requires a staff member to Have approval to post those and post it here, Likely in their free time. Apart from the social media folk from some RSP's that hang about here, Almost certainly the others are not paid to do this.

 

There is also a massive risk of posts here being taken out of context.

 

 

 

Personally i've commented on very technical aspects before here, that IMO should have been public information anyway. I then ended up involved in a extremely heated situation with a customer and our LFC for that customer trying to solve his perceived issues.

 

His fault was actually real, but as there had been a network change that made it more apparent and i had supplied the information to 'prove' that, it was pushing it up hill to resolve that situation.

 

To be clear, the fault existed before the change but just wasn't nearly as apparent.

 

 

 

KiwiSurfer:

 

Idea 3: Like #2 but some ISPs have their own forums, so do it there.

 

 

Once again #2 answer covers this, except you then have further detail that it's not just a post on geekzone, but it's on YOUR site.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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