it's 11.30pm, been getting crap speed.
might as well to head to bed now.
Thanks for your post Thomas.
I just tried to the call the 0800 support number to get the out of service / busy tone 3 times.
4th time it rang and after 20 mins I gave up listening to the Hold music.
My major problem with Orcon Broadband is 1 the very slow international traffic speeds that randomly occur and 2 I am completely unable to use the Ventrillo voice program. I use it in combination with playing World of Warcraft. I get the same results with and without the game even open, I can connect to US based Ventrillo servers, I start to hear other players for about 12 seconds, it begins to lag, the talking either becomes longer and longer behind with a lot of starting and stopping or just goes silent for about 30 secs and then disconnects me, it reconnects after a while and the process repeats over and over. Making it unusable.
I have the following HelpDesk Tickets for it:
No-one has replied to me about it, via e-mail they tell me to ring back to check the status. I've sent about 10 e-mails to the Support address with modem details, adsl settings, pings, tracerts, logs, traffic captures from Wireshark and anything else that I think might be of use, now to the point where I get e-mails saying "Thanks, but we have enough logs..."
I am on the ZeroShock plan and I've tried with the HelpDesk 3 times to tryout the non-ZeroShock 'Test Account' but it just hasn't worked. I don't even know if that's part of the problem, but from forums and posts I've been reading I don't think it is.
I'm not sure if changing ISP is going to help but if I can't get Ventrillo working in the next week or 2 I'm going to start looking elsewhere.