New fibre connection

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › New fibre connection

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LUPPO

7 posts

Wannabe Geek

#1895458 5-Nov-2017 12:34

OK sorted the supplied box is just a router, so have replaced it with Netgear R7300, WOW what a difference on old box d/l was about 50/70 and u/l was around 25, now d/l on the 2.4 has remained around the same but on the 5 band 125/145 .

thanks to all for the info

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webwat

2036 posts

Uber Geek

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#1899445 11-Nov-2017 23:27

LUPPO:

Hi, everyone bit of a stupid question here, just had fibre fitted after a year long wait. So the question is; what are the two boxes?

is the one on the wall (the optical termination) the modem and the box supplied the Router only?

or the supplied box is the router/modem. Have asked Slingshot and they give vague answer that does not answer the question and to confuse the issue some sites I've been on say its a router only and others say Modem/router.

Need this resolving as looking to replace the box supplied with my own as I would like dual band.

thank you in advance for everyones help

Kind of, but its optical so a bit different.

The one on the wall is the ONT or "Optical Network Terminal", so in a GPON fibre network it does the a more complicated equivalent to the job of a modem. The router is similar to what you used to have but has to be faster and has phone line outputs (since the fibre only carries internet it must convert phones to "Voice over IP"), and definitely has extra settings that tell Chorus which ISP to send your data to, since this is done differently too.

So that skinny yellow cable with the green plug is the actual fibre. Its sensitive; dont pull it out or damage it. If someone is tempted to pull it out for painting or something then don't. A little bit of dust inside the plug will break your connection, just like getting a blotch on a camera lens.

Time to find a new industry!

engty

33 posts

Geek

#1950110 1-Feb-2018 13:47

LUPPO:

Hi, everyone bit of a stupid question here, just had fibre fitted after a year long wait. So the question is; what are the two boxes?

Is this typical of a new Fibre install? 1 year wait? Fibre is available for me now, and was curious on the waiting time.

trig42

5792 posts

Uber Geek

ID Verified

#1950114 1-Feb-2018 13:58

engty:

LUPPO:

Hi, everyone bit of a stupid question here, just had fibre fitted after a year long wait. So the question is; what are the two boxes?

Is this typical of a new Fibre install? 1 year wait? Fibre is available for me now, and was curious on the waiting time.

No, Mine was done in about 10 days. I know of others that were quicker.

It depends on your situation though. If you live on a shared driveway, a Multi-Dwelling Unit (MDU), Cross Lease or further than (I think) 200m from the road, it will add time and maybe complication.

dclegg

2806 posts

Uber Geek

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#1950154 1-Feb-2018 14:33

engty:

Is this typical of a new Fibre install? 1 year wait? Fibre is available for me now, and was curious on the waiting time.

Mine took less than a week. Requested the upgrade on a Monday, had scoping visit (and initial work done) the next day. Install finished and went live on the Friday.

cyril7

9049 posts

Uber Geek

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Subscriber

#1950157 1-Feb-2018 14:41

Mine would have been 3days after placing an order except a small technical hitch with my drive delayed is 2-3weeks.

In our area fibre was dug in to this part of town over a 3month period that completed mid Dec17, at that time I was notified by Spark that it was available, so I ordered straight away and had a visit 3days later.

A Chorus flyer announcing its availability came out mid Jan18 (I guess santa delayed its mail out), I am now seeing Chorus/Visionstream staff installing at houses around the area daily.

Cyril

engty

33 posts

Geek

#1950159 1-Feb-2018 14:43

Thanks for the responses guys. At least I have some rough idea on how long it would take. Hopefully mine would be smooth!

Chorusnz

428 posts

Ultimate Geek

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Chorus

#1950180 1-Feb-2018 15:10

engty:

Is this typical of a new Fibre install? 1 year wait? Fibre is available for me now, and was curious on the waiting time.

That’s definitely not typical Engty. Most installs can be done within a week, with some being done in as little as a day, depending on a number of factors. However as has been pointed out, living on a shared drive or in a multi-dwelling unit can add to the time taken. Typically around 2 to 3 month depending on how intrusive the work will be and what kind of consents we require.

A year is definitely too long however, if you’re not getting regular updates from your broadband provider on how things are progressing then we definitely suggest you get in contact with them, or us, to find out what’s going on. ^Richard

Lias

5569 posts

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Lifetime subscriber

#1950249 1-Feb-2018 17:42

Chorusnz:

Typically around 2 to 3 month depending on how intrusive the work will be and what kind of consents we require.

Try a business install in an MDU on a state highway in downtown Auckland :-P Certainly in the time I've been dealing with it has been truly painful, every time something needs to be done (including the several times when the Chorus techs have stuffed up or NOT done what they were supposed to do), we have to wait for a fresh work permit from AT (15 business days) then one from NZTA (another 15 business days).. its enough to make a grow man cry.. I've been dealing with it for 7+ months and it predated me starting work, apparently by another good year or so, although some of that may have been waiting for UFB to be available in the area..

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

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