@2degreescare not sure why you don't just update pricing for customers that are not on fixed terms..
Another thing: I would love to test your speed boost of 900/400 Mbit/s @ $30 (nice pricing!), but having to pay $50 to change to a lower plan later on is so steep that I will keep on the base plan.
You could have probably sold me on the cheapest speed boost (even with the change fee) if there was a speed bump on upload speed as well.
Just some feedback from a long time customer..