Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


439 posts

Ultimate Geek
+1 received by user: 37


Topic # 242274 18-Oct-2018 20:37
Send private message quote this post

ok so even more issues since our UFB install...

 

 

 

1)using the supplied router all our wifi devices have TERRIBLE download speeds...facebook etc takes for ever to load pages despite our devices saying they have good wifi signal

 

ive tried turning off 5ghz so its just a 2.4 wifi AP. 2.4 has worked flawlessly at our place for years without any signal issues

 

i have a second router set up in the bedroom acting as a second wifiAP and our devices work perfectly when connected to that one...(crappy old lynksys router)

 

is the supplied router really that $#!T at wifi even on 2.4ghz??  should i try changing the "band" in the advanced router options? (if so whats a good band to try?)

 

should i just put the other old crappy lynksys router back in and tell it to look fr the new fiber DNS?

 

second issue..

 

over the last few days weve had to reset the router every day to get internet connection even on the wired lan.... it seems to be changing our I.p address daily and everything stops working when it does. i literally havent had to reset a router in over a year...now its a regular occurance.... wifey IS NOT HAPPY as she works from home and i dont so cant sort things when it craps out.

 

 


Create new topic
4975 posts

Uber Geek
+1 received by user: 1139

Moderator
Trusted
Lifetime subscriber

  Reply # 2110673 18-Oct-2018 20:46
Send private message quote this post

Have you logged a fault with your ISP?




439 posts

Ultimate Geek
+1 received by user: 37


  Reply # 2110674 18-Oct-2018 20:47
Send private message quote this post

thought id ask here first before i get the "did you turn it off and back on" call center experience


4975 posts

Uber Geek
+1 received by user: 1139

Moderator
Trusted
Lifetime subscriber

  Reply # 2110680 18-Oct-2018 21:04
2 people support this post
Send private message quote this post

Turn off anything that isn't the ISP supplied equipment and see how it goes.  If you've still got issues, log a fault with your ISP.  All the symptoms sound like a fault but could just as easily be conflicts with your other equipment.


3700 posts

Uber Geek
+1 received by user: 2136

Trusted
Lifetime subscriber

  Reply # 2110690 18-Oct-2018 21:27
Send private message quote this post

Lock the 2.4 to a channel

 

John





Ex JohnR VodafoneNZ 17 years 4 days

1001 posts

Uber Geek
+1 received by user: 58

Trusted
Slingshot

  Reply # 2110786 19-Oct-2018 09:16
One person supports this post
Send private message quote this post

floydie:

 

ok so even more issues since our UFB install...

 

 

 

1)using the supplied router all our wifi devices have TERRIBLE download speeds...facebook etc takes for ever to load pages despite our devices saying they have good wifi signal

 

ive tried turning off 5ghz so its just a 2.4 wifi AP. 2.4 has worked flawlessly at our place for years without any signal issues

 

i have a second router set up in the bedroom acting as a second wifiAP and our devices work perfectly when connected to that one...(crappy old lynksys router)

 

is the supplied router really that $#!T at wifi even on 2.4ghz??  should i try changing the "band" in the advanced router options? (if so whats a good band to try?)

 

should i just put the other old crappy lynksys router back in and tell it to look fr the new fiber DNS?

 

second issue..

 

over the last few days weve had to reset the router every day to get internet connection even on the wired lan.... it seems to be changing our I.p address daily and everything stops working when it does. i literally havent had to reset a router in over a year...now its a regular occurance.... wifey IS NOT HAPPY as she works from home and i dont so cant sort things when it craps out.

 

 

 

 

 

 

Hiya,

 

 

 

Appreciate the faulting process can be a bit of a rigmarole but it does sound like our team need to troubleshoot to see why that's happening. I can arrange for someone to give you a bell if you send your details through!

 

 

 

Cheers





96 posts

Master Geek
+1 received by user: 10


  Reply # 2110810 19-Oct-2018 09:47
Send private message quote this post

Linux:

 

Lock the 2.4 to a channel

 

John

 

 

sound advice there, if it's a WiFi issue.

 

although you didn't explicitly say it's ok with Ethernet (wired), in which case it might not just be WiFi.

 

 


21546 posts

Uber Geek
+1 received by user: 4393

Trusted
Subscriber

  Reply # 2110814 19-Oct-2018 10:00
Send private message quote this post

Check its not on 40MHz for the 2.4GHz channel, That will usually show excelent signal but terrible thruput when around other wifi networks since both halves of the channel have to be free before transmission can happen, and that is seldom the case in urban areas.





Richard rich.ms



439 posts

Ultimate Geek
+1 received by user: 37


  Reply # 2120526 5-Nov-2018 20:22
Send private message quote this post

ok so doing some more digging it appears that wifeys phone was screwing up the DHCP and was locked on ...168.1.2 so it was seriously causing havoc... sorted that and well see how that goes as far as the dhcp issues go....

 

hopefully this also sorts the wifi throughput issues.

 

 

 

 

 

next one it seems like SS are changing our registered IP adress up to three times a day which is wreaking havoc with our wired PC running the getflix DNS... looks like well have to fork out for a fixed IP.(never had any issues like this on adsl Grrrr)


1388 posts

Uber Geek
+1 received by user: 224


  Reply # 2120531 5-Nov-2018 20:31
Send private message quote this post

How long ago was the fibre connected?

Reguarding the changing IP number maybe provisioning hasn’t completed yet?

I don’t know about Slingshot, but with another ISP, IP number would change every 4 hours until provisioning completed.

Edit: Thread start 18 Oct, should’ve been plenty of time for provisioning.
Probably best to ask them way IP changing so often.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.