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#247893 1-Mar-2019 09:56
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1)
I moved from a 2degrees fiber 100/20Mbps plan to a 900/400Mbps plan.
It was in theory enabled on Thursday 8AM.

When I plug the ONT LAN1 cat6 ethernet cable into a Gigabit switch I get 100Mbps FDX.
My speedtest now shows 93 down/85up.
2 degrees logged a fault with chorus.

2)
Chorus came back to 2degrees saying 'no issues on their end'

3)
Went through all the factory reset of the FritzBox with 2degrees again today and they can not get the FritzBox to run at 1000FDX.
We did all the swap test cables/port dance, no improvements.

4)
The issue is passed back to chorus again.
Looks like an ONT or more likely cabling issue on the chorus end now.

Lets see how this ping pong of tossing issues back and forth goes, first time I am testing 2 degrees support and the support people are patient but we are not making any progress so far.
Day 1 run all the tests !
Day 2 Re-run all those test again !? Same result.






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michaelmurfy
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  #2189260 1-Mar-2019 10:13
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Michael Murphy | https://murfy.nz | https://keybase.io/michaelmurfy - Referral Links: Sharesies | Electric Kiwi
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