Existing customers not getting new customer benefits

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Existing customers not getting new customer benefits - whats peoples experience

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danfaulknor

923 posts

Ultimate Geek

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Prodigi

#2314207 10-Sep-2019 12:26

I called up and was told there's no way for an existing customer to receive the $200 credit, even after speaking to a supervisor.

It's interesting that some posting in this thread were able to get the credit, when both people I spoke to just now were adamant it is not possible!

I'm coming up on 10 years as a 2degrees customer, with two on-account mobiles as well in our house, not that that seems to count for anything...

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Mahon

473 posts

Ultimate Geek

#2314283 10-Sep-2019 13:51

danielfaulknor:

I called up and was told there's no way for an existing customer to receive the $200 credit, even after speaking to a supervisor.

It's interesting that some posting in this thread were able to get the credit, when both people I spoke to just now were adamant it is not possible!

I'm coming up on 10 years as a 2degrees customer, with two on-account mobiles as well in our house, not that that seems to count for anything...

I would switch if I were you. There are some good deals out there. It seems that a certain amount of churn is factored into all ISP's bottom line. I will be happy to play that game when my renewal comes up.

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