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435 posts

Ultimate Geek

# 259721 17-Oct-2019 11:19
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Hi all,


I have noticed slow speeds on my newish Slingshot Gigabit connection that became noticeable recently when trying to watch Twitch streams on the higher quality settings (1080p).


The speed tests I'm getting are quite low - usually between 90 and 300 Mbps




When I emailed the helpdesk they pointed out that when they run their diagnostic test directly from my modem, it shows speeds over 900Mbps.  (I confirmed this by running the test from within the modem interface myself).


Can anyone explain why I might be getting reduced speeds on my devices.  The two tests linked above were done using two different ethernet cables, and on two different PCs.

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820 posts

Ultimate Geek

  # 2339779 17-Oct-2019 14:28
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Are the used two ethernet cables at least CAT 5e or (better) CAT 6 rated?

- ISP1: T-OneBox FTTH modem, 1/.5G, full DS, VLAN7, VoIP + ipTV streaming flat


- ISP2: 4G/LTE USB modem + TL-MR3020, 100/40M data plan (wireless fallback)


- NET: ZBOX nano router, 2 C2960X-48TS-L, 2 GWN7630, 1 GWN7610, 2 UPS


- SVR: E3C236 32G/20T, 2 H2 16G/500G, HC1 5T, N2 128G | HC2 14T, HC2 1T


- USR: DeskMini 310, NUC8i7HVK, Aspire E5, EliteBook 840, Galaxy Tab, 4K TV


- IoT: 3 public/1 private LoRaWAN gateways, various openHAB bindings (CCU3)


- 3D: Ender-3, Ender-3 Pro, Ultimaker 2E+, Ultimaker 3, Ultimaker S5, MP-CNC


- ipPBX: GRP2613, GO-Box 100, SPA112 (Fax and W-48, a 1948 Siemens phone)

9099 posts

Uber Geek

Lifetime subscriber

  # 2339905 17-Oct-2019 19:05
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are you using wifi?


try using the windows 10 app


'That VDSL Cat'
11541 posts

Uber Geek


  # 2339909 17-Oct-2019 19:30
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The first test looks to be machine possibly capping out..


the second looks like like a 100mbit port

#include <std_disclaimer>


Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

569 posts

Ultimate Geek


  # 2339914 17-Oct-2019 20:05
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Any power saving features turned on in the router?


Are you connecting directly to the router via a single ethernet cable, or is the connection via structured cabling in the house?


Does the router show what speed the ethernet ports are currently connected at?
Does you comuter's network card properties confirm / show you have a 1Gb connection to router?

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