Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




8 posts

Wannabe Geek


#261735 12-Dec-2019 12:18
3 people support this post
Send private message quote this post

I've been getting packet loss to some Australian based video game servers lately that starts in the afternoon and seems to get progressively worse towards until sometime past midnight.

The same issue seems to be occurring with two separate households with Slingshot and another household with Orcon.

I've attached a trace route using WinMTR during a particularly bad portion of the evening.

 

Click to see full size


Create new topic
49 posts

Geek


  #2379288 20-Dec-2019 18:31
One person supports this post
Send private message quote this post

Been getting frequently kicked while playing BFV on Slingshot this week - "You have lost connection to the EA servers".

 

Perhaps related to this issue.


9164 posts

Uber Geek

Lifetime subscriber

 
 
 
 


38 posts

Geek


  #2380224 22-Dec-2019 19:59
Send private message quote this post

Got disconnected from otter.ai during transcription.

 

Using the PRGT tool (which seems very caj about security I must say) which shows speeds dipping as low as 3mb on a supposedly gb connection, and latency spikes as long as 6k+ ms.

 

Not good, right?

 

Wrote to Slingshot but got shown their own speed test results which were, of course, outstanding. Is there anyone from Slingshot on here that I can send reports to and get action rather than low-value speed test responses?

 

Example results from wired connection:

 

 

 

 

 

History

 

17/12/2019 3:40:56 p.m. Down, Connection refused (socket error # 10061)
17/12/2019 3:39:55 p.m. Warning, Connection refused (socket error # 10061)
17/12/2019 3:39:28 p.m. Resuming, Resumed by Dependency
17/12/2019 3:36:04 p.m. Paused, Paused by dependency
17/12/2019 3:00:23 p.m. Up, 6,082 msec
16/12/2019 7:42:10 a.m. Up, 3,545 msec
15/12/2019 8:47:51 a.m. Up, 5,888 msec
14/12/2019 1:54:42 p.m. Up, 2,573 msec
14/12/2019 1:47:27 p.m. Up, 1,704 msec
14/12/2019 12:26:08 p.m. Up, 6 msec

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


103 posts

Master Geek


  #2380234 22-Dec-2019 20:17
One person supports this post
Send private message quote this post

I’m having problems on spark, to all Speedtest servers too (located in invercargill, fibre 100)


9164 posts

Uber Geek

Lifetime subscriber

  #2380262 22-Dec-2019 22:38
Send private message quote this post

@halper86 you are on wifi, try again on ethernet and see if its the same.

 

 


103 posts

Master Geek


  #2380270 23-Dec-2019 01:23
Send private message quote this post

Jase2985:

@halper86 you are on wifi, try again on ethernet and see if its the same.


 


Done a speedtest using Ethernet too, virtually same statistics. Usually ping is around 10/11 ms.

103 posts

Master Geek


  #2380858 24-Dec-2019 11:30
Send private message quote this post

Any updates on this issue?

 
 
 
 


38 posts

Geek


  #2381299 25-Dec-2019 21:55
Send private message quote this post

Hmmm ... net winked out about an hour ago.

 

Turned computers off, disconnected cables, turned off fibre box and modem, left for five minutes, turned back on, still no net. Was having a look at the modem interface and noticed that it had apparently been on continuously for 49,510 days i.e. since just after midnight on the 1st of January 1970 - even tho net time synchronisation was on. So borrowed an earring, stuck the pointy ear bit into the reset button and voila - still set to 1970.

 

But the net came back on!

 

Also noticing that the Slingshot copyright notice on the modem gui is 2017 ... no firmware updates since then?

 

More weirdness - Bitdefender blocks the page as insecure because of certification verified by ... Bitdefender? But not "recognized" by Mozilla.

 

Earlier, when the net was off, I tried pinging google.co.nz, which returned the error "Unknow [sic] host"

 

The modem was also set to ADSL?

 

So basically Slingshot is supplying modems from the ADSL era for a fibre connection.




8 posts

Wannabe Geek


  #2384674 3-Jan-2020 17:09
One person supports this post
Send private message quote this post

I'm currently transferring my connection to Spark in an extreme attempt to resolve my issue. I'll let you lot know how it goes once it's done.


9164 posts

Uber Geek

Lifetime subscriber

  #2384724 3-Jan-2020 19:56
Send private message quote this post

Aelexe:

 

I'm currently transferring my connection to Spark in an extreme attempt to resolve my issue. I'll let you lot know how it goes once it's done.

 

 

what are you going to do if it doesnt work and it turns out to be a far end issue?

 

lots of bushfires and other things going on in Australia at the moment that have potential to interrupt the internet




8 posts

Wannabe Geek


  #2384739 3-Jan-2020 20:19
One person supports this post
Send private message quote this post

Jase2985:

 

Aelexe:

 

I'm currently transferring my connection to Spark in an extreme attempt to resolve my issue. I'll let you lot know how it goes once it's done.

 

 

what are you going to do if it doesnt work and it turns out to be a far end issue?

 

lots of bushfires and other things going on in Australia at the moment that have potential to interrupt the internet

 

 

It is a far end issue with the Vocus gateway, that's why I believe swapping to a non Vocus ISP will fix it.


9164 posts

Uber Geek

Lifetime subscriber

  #2391442 14-Jan-2020 05:06
Send private message quote this post

@Aelexe did it solve your issue?




8 posts

Wannabe Geek


  #2392172 14-Jan-2020 18:29
Send private message quote this post

Jase2985:

 

@Aelexe did it solve your issue?

 

 

My connection isn't until 16/01. I'll be able to verify fairly quickly if it resolves my issue so I will likely post again that evening.




8 posts

Wannabe Geek


  #2400847 17-Jan-2020 16:11
Send private message quote this post

Switching ISP to Spark has solved my issue, although any non-Vocus ISP would have produced similar results. I've also realised that issues I chalked up to general line instability were actually caused by this all along.

 

It's worth noting that Spark's VDSL connection seems to have added a flat 10ms to my latency, so if fibre isn't an option for you you may wish to consider a different ISP.

 

If anyone is experiencing packet loss or general net stability issues when playing on Australian based servers I would suggest you run a traceroute on the server to see if it's passing through Australian Vocus gateways that are suffering from major congestion.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Withings launches three new devices to help monitor heart health from home
Posted 13-Feb-2020 20:05


Auckland start-up Yourcar matches new car buyers with dealerships
Posted 13-Feb-2020 18:05


School gardens go high tech to teach kids the importance of technology
Posted 13-Feb-2020 11:10


Malwarebytes finds Mac threats outpace Windows for the first time
Posted 13-Feb-2020 08:01


Amazon launches Echo Show 8 in Australia and New Zealand
Posted 8-Feb-2020 20:36


Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.