Speed on Orcon 900mbp plan

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Speed on Orcon 900mbp plan

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653 posts

Ultimate Geek

#2500022 7-Jun-2020 12:06

@dt cheers that’s good to hear that you got max speeds when downloading Battlefield. I was worried that since there is no speed test server in Wellington it might affect the quality of service when downloading/uploading from services from Sydney CDN server. I thought it might be slower compared to Christchurch and Auckland.

Also where are you based?

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tanivula

965 posts

Ultimate Geek

Lifetime subscriber

#2500061 7-Jun-2020 14:45

Mehrts:

I usually don't care much for speed test results, however when Linetest is specifically mentioned on Orcon's website to test the speed of your connection, it automatically chooses ONLY the Vocus servers in AK or CH.

....

Exactly my thoughts. From the info in this thread and mine, it's proven that the server isn't necessarily the issue as:

some Vocus customers can reach their rated line speeds (looks like those close to AKL and Chch).
some non Vocus connections can reach their rated line speeds to the vocus servers (see my post of a vodafone connection from the same area as my orcon one)

But there's something odd going on with routes/priorotisation:

Vocus connection in Chch can hit rated line speeds to AKL however people in the bottom half of the north island cant to either server

Linespeed.nz is the metric that the ISP advises to be used so it's in their interest for the results to be accurate.

Dochart

653 posts

Ultimate Geek

#2500108 7-Jun-2020 15:53

@tanivula

I do believe that Vocus has something odd happening with their routes/prioritisation for customers in the lower part of the North Island who can’t seem to get gigabit speeds on VocusgroupNZ servers but working perfectly fine on other ISP’s speed test server.

Maybe someone on Geekzone who works for Vocus can give us an explanation why this happens and if there is anyway for Vocus to fix this issue.

nickng77

27 posts

Geek

#2500142 7-Jun-2020 18:15

michaelmurfy: Can you please create an Ubuntu Linux flash drive and boot into Linux to test?

This sounds like is the same issue that I know a fair few people are having with recent Windows 10 builds.

Edit: after reading more of the thread what router are you actually using right now? This just indeed sound like your router just can’t route Gigabit speeds.

i have tried Huawei HG659b and ASUS tuf ax 3000, both are giving me similar speed

michaelmurfy

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#2500146 7-Jun-2020 18:27

The ASUS doesn't work well with Gigabit internet. All testing should be done through the Huawei which can route Gigabit fine.

Please also try booting into Linux w/ the Huawei connected via Ethernet. Take the Asus fully out for now.

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Jase2985

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#2500166 7-Jun-2020 20:09

@nickng77 slow speeds to all servers or just orcon/vocus ones?

if its just orcon/vocus ones then the only issue is with the vocus speedtest servers

nickng77

27 posts

Geek

#2500173 7-Jun-2020 20:34

Jase2985:
@nickng77 slow speeds to all servers or just orcon/vocus ones?

if its just orcon/vocus ones then the only issue is with the vocus speedtest servers

All servers. I am in chch. Tried the chc, akl, wlg and some overseas servers as well

Jase2985

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#2500177 7-Jun-2020 20:51

have you tried using the speedtest app?

have you tried running a speedtest in a bootable linux environment?

is your computer even capable of gigabit speeds?

Mush1364

44 posts

Geek

#2501647 9-Jun-2020 18:27

I suspect something changed about the time we went into lock down and performance never returned.. Below is a graph of my 900/500 plan with Orcon.

Click to see full size

nickng77

27 posts

Geek

#2501783 10-Jun-2020 00:18

Jase2985:
have you tried using the speedtest app?

have you tried running a speedtest in a bootable linux environment?

is your computer even capable of gigabit speeds?

Yes, tried the app as well, and the results are similar. Havent tried the linux environment though.

RazorEDGE

11 posts

Geek

#2532939 1-Aug-2020 23:20

Dochart: I wonder how the routing works with Vocus customers not in Auckland and Christchurch. If I can get gigabit speeds with other ISP’s speed test servers then I should be able to get those gigabit speeds on Vocus speed test servers.

What is the bottleneck that is causing these issues. Why are Vocus customers not in Auckland and Christchurch being affected?

Hi i just joined Orcon, i live in gisborne an can get 950 300 to Auckland vocus server but my problem is the ping, its around 17ms on vocus an 26 to 40ms when speedtest to other Auckland servers, Feels like its routing frim gisborne to Christchurch to Auckland, Never had that higher latency with 2degrees, was always 11ms to most Auckland servers?

Dochart

653 posts

Ultimate Geek

#2532943 1-Aug-2020 23:39

RazorEDGE:
Dochart: I wonder how the routing works with Vocus customers not in Auckland and Christchurch. If I can get gigabit speeds with other ISP’s speed test servers then I should be able to get those gigabit speeds on Vocus speed test servers.

What is the bottleneck that is causing these issues. Why are Vocus customers not in Auckland and Christchurch being affected?

Hi i just joined Orcon, i live in gisborne an can get 950 300 to Auckland vocus server but my problem is the ping, its around 17ms on vocus an 26 to 40ms when speedtest to other Auckland servers, Feels like its routing frim gisborne to Christchurch to Auckland, Never had that higher latency with 2degrees, was always 11ms to most Auckland servers?

I do feel like with Wellington customers there is something wrong with the routing cause it seems to go to Palmerston North then back so maybe that’s why I haven’t been getting gigabit speeds. It seems Auckland, Hamilton, Christchurch and Gisborne can get gigabit speeds no problem on the Vocusgroup NZ servers but with Wellington and other locations there seems to be something wrong.

One of the Vocus staff said it more likely to be the speed test server problem but I don’t think so. I think the issue is with the routing and how you mention it goes from Gisborne to Christchurch then back to Auckland. I wish they could investigate but I doubt they will even bother to investigate properly.

RazorEDGE

11 posts

Geek

#2532944 1-Aug-2020 23:55

Yes theres definitely somthing wrong with the routing, im a gamer an was getting a consistent 34ms ping to Sydney servers an 11ms to Auckland servers with 2degrees for the last 5 years, i just switched to Orcon 2 weeks ago an found there routing looks to be bad from my end after doing tracerts, 26ms to trademe site, talking to tech team feels like they dont know anything. Ookla shows my location as Wellington an my best speedtest is to palmerston 10ms 700-950mb dwn 300up, linetest shows my closest server as Christchurch thats twice the distance to Auckland, Thinking i made a mistake leaving 2degrees now

Dochart

653 posts

Ultimate Geek

#2532945 2-Aug-2020 00:11

RazorEDGE: Yes theres definitely somthing wrong with the routing, im a gamer an was getting a consistent 34ms ping to Sydney servers an 11ms to Auckland servers with 2degrees for the last 5 years, i just switched to Orcon 2 weeks ago an found there routing looks to be bad from my end after doing tracerts, 26ms to trademe site, talking to tech team feels like they dont know anything. Ookla shows my location as Wellington an my best speedtest is to palmerston 10ms 700-950mb dwn 300up, linetest shows my closest server as Christchurch thats twice the distance to Auckland, Thinking i made a mistake leaving 2degrees now

I agree too. It’s such a shame they don’t seem to investigate and rectify the issue even though there are others also having the same issue as me. They definitely need to fix their routing as I think this is causing people such as me and others not getting gigabit speeds on the Vocusgroup NZ servers.

RazorEDGE

11 posts

Geek

#2532946 2-Aug-2020 00:24

Yes totally agree, have you tried a newer router, i used to have an expensive netgear r7000 that i purchased for $400 back in 2018 for all the bells an whistles, But once i upgraded to gig speed it couldnt keepup an after research it could only get upto 400 odd dwnload, Funny thing was the ugly old fritzbox 7490 that 2degrees sent me when i was 1st on vdsl then fibre when it came available just blitzed the flash space rocket looking netgear lol 940mb 400up to most servers an still going strong an still using it now over 5 years later😁

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