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5 posts

Wannabe Geek

#272213 15-Jun-2020 12:21
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I am with contact energy fibre in Auckland. I see that the Vocus list of ISPs doesn't mention contact. However I have seen the name Vocus in my settings.


I updated to a generic firmware for my NF18ACV router. I didn't realise this was a bad idea. I was able to get the internet working afterwards, but not my home phone.


This is the firmware I updated to.




What's my next move? I either need to confirm that contact is Vocus, and update the firmware, or get the SIP settings to make my home phone work.

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4 posts

Wannabe Geek

  #2505022 15-Jun-2020 13:45
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Call Contact and ask for the current firmware file. As with a lot of questions on here the first step is to contact your ISP.


Contact is not part of Vocus but it is likely they are using the same firmware 


5 posts

Wannabe Geek

  #2505029 15-Jun-2020 14:13
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Thanks. Yes, I have requested help from contact, but I am waiting for a phone call in that regard.

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