Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ... | 16
2208 posts

Uber Geek

Trusted
Subscriber

  #172636 21-Oct-2008 22:09
Send private message

I have been keeping an eye on the forums here this evening but thought it was just me. Now that I see it is more widespread I wonder if someone has logged a ticket already?


I logged one about 20 minutes ago.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


206 posts

Master Geek

Trusted

  #172637 21-Oct-2008 22:10
Send private message

snap... its more rare to be average at this time of night then like this, i.e. this is common:



Fred




We Don't Know How Lucky We Are                                                                                                   POPS To Thanks

 
 
 
 


4 posts

Wannabe Geek


  #172638 21-Oct-2008 22:11
Send private message

I'm on the Ponsonby exchange with Orcon and its the same story for me, great speeds within NZ, and crap to the states. Tonight is the worst I have ever seen it.

Zub

147 posts

Master Geek


  #172639 21-Oct-2008 22:11
Send private message

Thx Corksta Cool

2208 posts

Uber Geek

Trusted
Subscriber

  #172641 21-Oct-2008 22:20
Send private message

Zub: Thx Corksta Cool


No problem, but I'd encourage everyone to log a ticket as well to show that it isn't an isolated problem, assuming of course that this is a repeat of what happened a few months ago and not an unrelated problem on the network.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


2208 posts

Uber Geek

Trusted
Subscriber

  #172642 21-Oct-2008 22:32
Send private message

Just received this reply in response to my support ticket:




Thank you for your email regarding your account.

From your email I understand you are experiencing slow international speed issues.

We have yet to hear from our technicians what the specific problem is, whether we have infact run out of international bandwidth, or if it is routing issue of some sort. Currently the problem once again is under investigation, and I would expect a notice to be issued on our status page shortly. That should involve some sort of explanation as to what the exact problem is, once it is known.

I hope this information was helpful and if you have any other queries please do not hesitate to email me back or call me on the number below.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


36 posts

Geek


#172643 21-Oct-2008 22:35

Ticked Lodged

 
 
 
 


1 post

Wannabe Geek


  #172645 21-Oct-2008 22:41
Send private message

called twice today to see whats up, first one wanted me to send tracerts back, but then when I said my fiancee whos the account is under was overseas on work promptly said you cant have anything done without her permisssion...  4 hours later I called again and this time the tech says, turn off your modem we will do a hard reset of your line to us.. and then I let him believe I was my fiancee as her name works for a guy too..


gist of the story.. still not working and it seems like they have no clue whats going on.. finally get some free time to play wow while the little womens overseas and cant get any time in all day today.



oh, im next to victoria park market in auckland, so dunno if im on cbd or ponsonby exchange.. but this 20k aint the 1200k i was getting yesterday

71 posts

Master Geek


  #172646 21-Oct-2008 22:48
Send private message

Ticket Lodged. Get your act together Orcon.

248 posts

Master Geek

Trusted

  #172694 22-Oct-2008 09:31
Send private message

Hi guys,

This is a new issue that appeared overnight last night as we moved into peak time.

The techs are investigating to find the cause of the problem.

2208 posts

Uber Geek

Trusted
Subscriber

  #172699 22-Oct-2008 09:42
Send private message

duncanblair: Hi guys,

This is a new issue that appeared overnight last night as we moved into peak time.

The techs are investigating to find the cause of the problem.


Thanks Duncan, appreciate your reply. Things are just slightly better as of 9am today (about 1200kbps to Sydney, LA), but still nowhere near as quick as they were before this started happening where it was about 6000kbps to Sydney and LA even during peak time.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


22 posts

Geek


  #172705 22-Oct-2008 09:59
Send private message

Things are slighty better this morning but still not great:

Graphs show "ping" response on TCP port 80

Image and video hosting by TinyPic

I only started graphing YouTube and BBC this morning

Image and video hosting by TinyPic
Image and video hosting by TinyPic


Some local sites for comparison:

Again, I only started graphing nzherald.co.nz this morning after last nights problems
Image and video hosting by TinyPic
Image and video hosting by TinyPic
Image and video hosting by TinyPic

And some DNS response times from Orcon for good measure:

Image and video hosting by TinyPic

248 posts

Master Geek

Trusted

  #172706 22-Oct-2008 10:02
Send private message

Update: looks like this was an issue with one of our upstream bandwidth providers, and so would have affected approximately half of our unbundled customers. The engineers are working on a fix, and we hope to see improvements tonight.

Will keep you updated as I can.

2208 posts

Uber Geek

Trusted
Subscriber

  #172707 22-Oct-2008 10:04
Send private message

Thanks for the update Duncan!




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


22 posts

Geek


  #172715 22-Oct-2008 10:35
Send private message

duncanblair: Hi guys,

This is a new issue that appeared overnight last night as we moved into peak time.

The techs are investigating to find the cause of the problem.


Thanks for the update Duncan.  We actually noticed the problem all day yesterday, not just last night.  My previous post from last night shows international traffic going flakey around midnight.

Hope things get better soon.


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ... | 16
View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.