New 2Degrees 900/400 plan for $75

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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › New 2Degrees 900/400 plan for $75

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#2535647 6-Aug-2020 11:17

Linux:

sangha: It is $85 per month. $75 if you have a pay monthly plan.

@sangha Of course $75 includes the $10 pay monthly discount

Ha, and , if you want to avoid CGNAT (which is free with spark and some other ISP's), that is another $10.... so, price is $95, which is only $4 a month cheaper than voyager when comparing apples to apples!

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#2535649 6-Aug-2020 11:18

@surfisup1000 If you ask nicely you may get a free static

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#2535650 6-Aug-2020 11:19

Have just been on the phone with 2Degrees to re-sign at the lower rate.

Note to all that (apparently) you don't get 12 months of Prime Video when you re-sign, if you've had it previously. Apparently, you only get that once. Perhaps this could be made clear on your website, @morganbrowne?

People often mistake me for an adult because of my age.

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#2535651 6-Aug-2020 11:22

@Resnick:

I am on an open term contract. I have just got off the phone with customer care after being told that this applied to new customers only and I would have to disconnect and rejoin in order to get the new deal.

@morganbrowne can clarify if this is the case? Some people managed to get the new price when re-signing, others didn't.

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#2535652 6-Aug-2020 11:23

Stu: Have just been on the phone with 2Degrees to re-sign at the lower rate.

Note to all that (apparently) you don't get 12 months of Prime Video when you re-sign, if you've had it previously. Apparently, you only get that once. Perhaps this could be made clear on your website, @morganbrowne?

Was it a straightforward re-sign process? It seemed like there was no way the rep was going to offer me the new deal although I was in a bit of a rush.

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#2535653 6-Aug-2020 11:23

Stu: Have just been on the phone with 2Degrees to re-sign at the lower rate.

Note to all that (apparently) you don't get 12 months of Prime Video when you re-sign, if you've had it previously. Apparently, you only get that once. Perhaps this could be made clear on your website, @morganbrowne?

Hi! Good point, I just checked the page terms which state:

Broadband Amazon Prime Video:

Amazon Prime Video on us for 12 months: Valid for 12 months after date of activation (currently up to $8.99/month value). Offer subject to change. Prime Video offer must be activated within 30 days of the customer receiving the activation link email. After 12 months, standard charge for Prime Video of $8.99 per month will apply. 12 month term and Unlimited Broadband required to be eligible.

So the terms do state it is for 12 months. I will pass the feedback on to our legal and website teams though - thanks.

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

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#2535656 6-Aug-2020 11:27

@morganbrowne - yes, and one would naturally expect that signing a new 12 month contract would again qualify you for 12 months of Prime.

People often mistake me for an adult because of my age.

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#2535659 6-Aug-2020 11:32

Stu: @morganbrowne - yes, and one would naturally expect that signing a new 12 month contract would again qualify you for 12 months of Prime.

Fair point Stu - I have sent this to our legal and website team now :)

Morgan Browne - 2degrees Social & Digital Media Manager.
I'm in the comms team. If you would love some help from our 100% Kiwi-based customer care team, please call them on 0800 022 022.

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#2535660 6-Aug-2020 11:33

@Resnick - it was. Rep had to go away and check, but other than insisting I wouldn't get Prime Video the process was completed in a couple of minutes.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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#2535661 6-Aug-2020 11:36

morganbrowne: Fair point Stu - I have sent this to our legal and website team now :)

I did still re-sign (under minor protest) as this will save us $25 a month from the current price we're charged.

People often mistake me for an adult because of my age.

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#2535662 6-Aug-2020 11:39

How can you see when the term expires?

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

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#2535663 6-Aug-2020 11:41

Either in the 2Degrees app, or by logging into your account. Under "Summary".

People often mistake me for an adult because of my age.

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#2535664 6-Aug-2020 11:41

mentalinc:

How can you see when the term expires?

@mentalinc Login to the 2d website and you can't miss the option right on the front page

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#2535670 6-Aug-2020 11:53

I got roped in, and then realised it was for on account only. @freitasm worth putting a note in the headline - "on account customers only"?

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#2535677 6-Aug-2020 12:00

without account makes it $10 more. still a good deal without and seems to be standard telco pricing and advertising.

CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB: Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX

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