Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
Affiliate link
 
 
 

Affiliate link: Trade NZ and US shares and funds with Sharesies.
MikeB4
17059 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2743573 13-Jul-2021 10:51
Send private message

My wife worked for three years with a Telco and they are not the most, how should I put it?, they play loose with the varies laws and as for customer service they talk the talk but don't walk the walk. With our business we have to occasionally work with telcos but hopefully that will be very minimal.


antonknee
1085 posts

Uber Geek

Subscriber

  #2743580 13-Jul-2021 11:14
Send private message

mrdrifter:

 

sbiddle:

 

Everybody so far seems to have overlooked what is one of the super obvious reasons why this is a standard requirement with pretty much every RSP in existence - pretty much every RSP changes for broadband monthly in advance. Such policies are pretty much standard across other pay in advance/subscription style businesses where you're required to give notice equal to the billing period.

 

I can't see why anybody would not see the logic in giving notice to avoid paying for an extra month that you'll have no way of using.

 

 

 

 

I think this one is pretty key though. If you have paid in advance, as long as you give notice any time prior to the next billing cycle (with some fair turnaround time for processing the request, etc.), why should 30 days be required? (ignoring the fine print in the contract that says 'because you need to' and assuming you had paid your bill). - I think this is also really what @antonknee is saying as well. In this scenario, the RSP and Chorus have been paid and the only person missing out would be the subscriber who might miss out on 1-30 days of the month they paid in advance.

 

 

That's exactly it. Beyond it being convenient for the RSP, because they want an extra 30 days' revenue or because Chorus charges them in advance (again not my problem as the consumer - in my business, my relationship with my input providers and my customers are totally separate), why should 30 days' be required?

 

 


Oblivian
6606 posts

Uber Geek

ID Verified

  #2743588 13-Jul-2021 11:35
Send private message

Right. We're getting nowhere clearly until customer is right.

Join big pipe
never leave big pipe
close thread
job done

1 | 2 | 3 | 4 
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

New Zealand Video Game Sales Reaches $540 Million
Posted 26-Jun-2022 14:49


Github Copilot Generally Available to All Developers
Posted 26-Jun-2022 14:37


Logitech G Introduces the New Astro A10 Headset
Posted 26-Jun-2022 14:20


Fitbit introduces Sleep Profiles
Posted 26-Jun-2022 14:11


Synology Introduces FlashStation FS3410
Posted 26-Jun-2022 14:04


Intel Arc A380 Graphics First Available in China
Posted 15-Jun-2022 17:08


JBL Introduces PartyBox Encore Essential Speaker
Posted 15-Jun-2022 17:05


New TVNZ+ streaming brand launches
Posted 13-Jun-2022 08:35


Chromecast With Google TV Review
Posted 10-Jun-2022 17:10


Xbox Gaming on Your Samsung Smart TV No Console Required
Posted 10-Jun-2022 00:01


Xbox Cloud Gaming Now Available in New Zealand
Posted 10-Jun-2022 00:01


HP Envy Inspire 7900e Review
Posted 9-Jun-2022 20:31


Philips Hue Starter Kit Review
Posted 4-Jun-2022 11:10


Sony Expands Its Wireless Speaker X-series Range
Posted 4-Jun-2022 10:25


Microsoft Updates Surface Laptop Go With 11th Gen Intel CPUs
Posted 2-Jun-2022 07:12









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.