VDSL speed dropped from 40mb down to 10mb

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VDSL speed dropped from 40mb down to 10mb

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374 posts

Ultimate Geek

Trusted

#3003731 30-Nov-2022 17:07

You can see on the graph from the router there is no other throughput, I have tested after unplugging all devices with a single laptop on the modem, same results

The large bumps there is testing with google speed test, which as good speed, the last rise is speedtest.com to vocus and fast.com both of which are slow

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

yitz

1874 posts

Uber Geek

#3003787 30-Nov-2022 17:26

There seems to be some funky routing for that 161.29.x.x range too, for example it is going via Hurricane Electric in Sydney rather than staying within NZ for me. But then you would expect Vocus speed test servers to have optimal routing...

Killerkiwi2005

374 posts

Ultimate Geek

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#3003831 30-Nov-2022 20:19

well this is just rubbish unusable...

nztim

2840 posts

Uber Geek

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TEAMnetwork

Subscriber

#3003835 30-Nov-2022 20:29

Think this is a routing issue within 2degrees//Vocus I am on Sky (Vocus Brand) with a 161.29.xx.xx ip if you want me to test anywhere

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

yitz

1874 posts

Uber Geek

#3003839 30-Nov-2022 20:50

nztim: Think this is a routing issue within 2degrees//Vocus I am on Sky (Vocus Brand) with a 161.29.xx.xx ip if you want me to test anywhere

Yep the 2degrees CG-NAT ranges look to be 161.29.224.0/24, 161.29.225.0/24, 161.29.226.0/24, 161.29.228.0/24 separate from Sky BB 161.29.208.0/20 for which external traffic routing at least looks normal.

https://lg.vocusgroup.co.nz/

Why set up another CG-NAT pool surely they have plenty of dynamic IPs to put new customers at least in the Slingshot/Orcon pool.

nztim

2840 posts

Uber Geek

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TEAMnetwork

Subscriber

#3003844 30-Nov-2022 21:32

yitz:

Yep the 2degrees CG-NAT ranges look to be 161.29.224.0/24, 161.29.225.0/24, 161.29.226.0/24, 161.29.228.0/24 separate from Sky BB 161.29.208.0/20 for which external traffic routing at least looks normal.

Makes sense

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.

Killerkiwi2005

374 posts

Ultimate Geek

Trusted

#3004041 1-Dec-2022 11:36

Day 4... still cant get through to the helpdesk

Killerkiwi2005

374 posts

Ultimate Geek

Trusted

#3004661 2-Dec-2022 14:07

Finally got through got through after 2.5 hours on hold, told to wait till Tuesday as "sometimes our network takes 5 days to settle down", I've had enough and am going to break the contract I think

yitz

1874 posts

Uber Geek

#3004668 2-Dec-2022 14:12

Are you still on that 161.29.226.x IP range, a static IP probably would bypass any routing problem with that CG-NAT range although you might need to get lucky for someone to hand one out just for testing. Or maybe they can put you into another CG-NAT pool if that's an option.

RunningMan

7973 posts

Uber Geek

#3004672 2-Dec-2022 14:16

Killerkiwi2005: "sometimes our network takes 5 days to settle down",

They're talking about DDLM, which this isn't. Default answer without actually considering the available info.

Killerkiwi2005

374 posts

Ultimate Geek

Trusted

#3004830 2-Dec-2022 17:55

yitz:

Are you still on that 161.29.226.x IP range, a static IP probably would bypass any routing problem with that CG-NAT range although you might need to get lucky for someone to hand one out just for testing. Or maybe they can put you into another CG-NAT pool if that's an option.

I requested a static IP but they would not give a timeframe for it

Killerkiwi2005

374 posts

Ultimate Geek

Trusted

#3004832 2-Dec-2022 17:56

RunningMan:

Killerkiwi2005: "sometimes our network takes 5 days to settle down",

They're talking about DDLM, which this isn't. Default answer without actually considering the available info.

I know.... can't even blame the operator not there fault, but there seems to be no way to get an answer/fix