2Degrees dont want to retain customers

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degrees dont want to retain customers

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meow
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#3107893 25-Jul-2023 14:49

I suspect once 100% of customers are moved across to the Vocus network then all customers could get Hyperfibre. Until then, I presume to keep things simple they've opted for not allowing existing customers to move just yet.

This however doesn't stop you from moving to Orcon which is the same provider still.

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jawnbc

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#3111318 3-Aug-2023 11:30

Thanks to an intervention here from Chorus, 2 Degrees is installing hyperfibre at ours this month.

janholtz

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#3111391 3-Aug-2023 12:41

"Thanks to an intervention here from Chorus, 2 Degrees is installing hyperfibre at ours this month. "

DITTO

jawnbc

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#3111755 4-Aug-2023 11:35

We have a start date of 18 August. I assume we'll be getting an install booking for that date? What did yours say?

janholtz:

"Thanks to an intervention here from Chorus, 2 Degrees is installing hyperfibre at ours this month. "

DITTO

janholtz

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#3111776 4-Aug-2023 12:53

29th of August, but Im still waiting for a new ONT....

jawnbc

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#3111808 4-Aug-2023 15:17

Yeah no word on the ONT install for us either.

janholtz:

29th of August, but Im still waiting for a new ONT....

jawnbc

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#3114445 11-Aug-2023 10:29

ONT innstall the afternoon of 08 September. :)

jawnbc:

Yeah no word on the ONT install for us either.

janholtz:

29th of August, but Im still waiting for a new ONT....

Bluntj

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#3114447 11-Aug-2023 10:33

I didnt want to start a new thread...

Just noticed 2Degrees advertising this..

"Prime Gaming

Your subscription also comes with Prime Gaming benefits including free games, free in-game content, and a free Twitch.tv subscription."

I am a Twitch.tv user and didnt realise I had to pay for a subscription. I thought its free, and you actually pay to sub to each performer.

Am I wrong?

janholtz

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#3114448 11-Aug-2023 10:41

@jawnbc

"ONT innstall the afternoon of 08 September. :)"

What flavour ONT did they install?

Jan

mkissin

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#3114449 11-Aug-2023 10:41

Prime Gaming gives you one free Twitch channel subscription per month, not a sub to Twitch itself (which is free, yes). You can change the channel you sub to monthly, it's some sort of monthly credit you can use.

Vindy500

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#3114468 11-Aug-2023 11:23

janholtz:

@jawnbc

"ONT innstall the afternoon of 08 September. :)"

What flavour ONT did they install?

Jan

Hey Jan,

We only have one flavour of Hyperfibre ONT that we are currently using, the Nokia XS-250WX-A, so hopefully we installed one of those :)

jawnbc

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#3114783 11-Aug-2023 17:44

08 September is in the future... :)

janholtz

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#3116048 15-Aug-2023 10:47

"08 September is in the future... :)"

Damn time travelling messing with my head...

jawnbc

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#3117962 19-Aug-2023 13:33

Got a call on Thursday from Chorus, saying an appointment was freed up for next Wednesday arvo. So we're confirmed a month earlier. Anyone know if they also install the new modem on behalf of 2 Degrees or will it just be the new ONT?

Vindy500

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#3118003 19-Aug-2023 17:38

jawnbc:
Got a call on Thursday from Chorus, saying an appointment was freed up for next Wednesday arvo. So we're confirmed a month earlier. Anyone know if they also install the new modem on behalf of 2 Degrees or will it just be the new ONT?

Our techs don't carry rsp supplied CPE,so it will just be the ONT install. Your current one should work in the meantime (albeit at symmetrical gig) until you new one arrives from 2D (hopefully it comes soon!)

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