Been with Orcon a barely under 3 days now.
While I do enjoy their image as a company, as I have come to understand, the end product for me personally is hellish.
I've gone from Telecom for a dispute over national tolling $440 bill worth, and connected to Orcon citing a better relationship with the company about 3 years ago, one that I was looking forward to receiving.
Since then, line attenuation of 55 down, non-existant video streaming, non-existant downloading, and virtually pointless browsing internationally, I am trying to find the most amicable solution from here to there.
I talked to 3 different Orcon Consultants, not a bad bunch considering they are all kiwi's, but basically the image they had painted me by the end of the call was that "The Company does limit usage of bandwidth on different aspects of your day to day browsing."
To me personally, it really isn't more hardline-net-communist than that. Limiting how much I can take to unfathomably unreasonable speeds (6kb/s 2am rapidshare)
The day that my internet with Telecom had my Tube8 streaming like a dream until i was capped at 6Gb a month, are now long lost memories in this dichotomy of company revenue and consumer satisfaction.
They aren't giving me unlimited speed. They are giving me exactly what they want to give me, when they feel like i should need it.
So all I can do from here is move to another provider in this now completely f***** arse pineapple of a situation, where its not some kind of problem with my line or modem. They know exactly what is making me frustrated, and will continue to practice it out on myself and their other customers.
What do you all think I should do? I really need to get some solution out of this either with Orcon which is preferable, because as far as I am concerned this product is not meeting my expectations in the slightest.
I look foward to your replies,