Slingshot: Apologies for this.

PM your phone numbers and I'll speak the our sales manager direct.



Yeah, nice try Scotty :)

We have a special extension at work on our VOIP system that we send obvious "May I speak to the person in charge of xyz" Its a continous loop that urges them to hold on as the call will go through soon. Keeps them busy and not bothering  other people. We then check out how long the buggers hold on for, some can stay there for 3 or 4 minutes!