So Long Orcon

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#265830 21-Oct-2009 21:54

snafoo:
Aaroona:
snafoo: 700ms ....

Posts like this are not helpful.

700ms to where?

timbuktu?

Well, I said performance on WoW is horrible, then, in my next post I said 700ms, so, using logic, one would assume I'd be talking about WoW.

the last post I see from you says:

snafoo: please change it back :( lagging and spiking!

I see no mention of WoW unless it was on previous pages.

Anyways.

corksta

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#265831 21-Oct-2009 21:57

magu:
corksta: Still on Orcon, but the main line downstairs has been changed back over to Telecom from TelstraClear. On the Broadband Pro (as part of TotalHome) they are consistently getting 10.2Mb/s to Auckland, ~9Mb/s to Sydney, ~8Mb/s to LA, and pings in the 20s, 40s, and about 110 respectively regardless of the time of day or night. YouTube, downloads, etc, are all perfect - Internet how it should be.

Still waiting for the technician to come to the house to change our line and merge it with the main one, but looking forward to getting those speeds on our computer, at which point it will be 'so long Orcon'.

The speeds may be good, but at $20.40/GB when you go over the 40GB allowance, it's insanely expensive.

I guess we have to stick with the big broadband providers since they are the ones with the good supply lines.

I'm still considering the switch to Telstra, but some people have been complaining recently, so I'm unsure.

Yes that is true but I don't think more than 30GB has ever been used in a month in this house, so while we will be conscious of that I don't see it being an issue. For us it's about the speed and the consistency, our habits won't change.

kvunqad

59 posts

Master Geek

#265873 21-Oct-2009 23:17

Aaroona:
brookz: C:\Users\Brooks>tracert masterserver.hon.s2games.com

Tracing route to masterserver.hon.s2games.com [67.228.117.76]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.1.1]
2 19 ms 48 ms 16 ms lo1.ras1.nct.orcon.net.nz [60.234.8.201]
3 15 ms 15 ms 15 ms ge-0-0-4-0.cre1.nct.orcon.net.nz [121.98.9.1]
4 17 ms 19 ms 16 ms ae3.bdr1.nct.orcon.net.nz [121.98.9.142]
5 17 ms 21 ms 15 ms Gi10-0-0-401.GW1.AKL1.asianetcom.net [203.192.16
7.33]
6 16 ms 105 ms 16 ms ge-0-0-0-0.gw1.akl2.asianetcom.net [203.192.185.
45]
7 181 ms 169 ms 170 ms po8-1.gw1.sjc1.asianetcom.net [203.192.185.50]
8 192 ms 169 ms 171 ms ip-202-147-50-250.asianetcom.net [202.147.50.250
]
9 * * * Request timed out.
10 189 ms 190 ms 206 ms tuk-edge-09.inet.qwest.net [205.171.11.70]
11 190 ms 189 ms 189 ms te2-1.cer02.sea01.seattle-datacenter.com [65.112
.24.22]
12 190 ms 189 ms 209 ms po02.fcr01.sea01.seattle-datacenter.com [67.228.
118.138]
13 192 ms 190 ms 190 ms masterserver.hon.s2games.com [67.228.117.76]

Trace complete.

Playing during peak hours is almost impossible

Pretty sure I am on orcon+.

Router connects at:

Stream Type
Actual Data Rate

Up Stream
1020 (Kbps.)

Down Stream
7796 (Kbps.)

you are "pretty sure" you're on the + network?

how sure are you? because if im not mistaken', you're stats show a perfect ADSL1 profile :P. Unless of course your +network connection actually really does suck.

Im on orcon+ and my sync rate is half of his lol..

timtait

127 posts

Master Geek

#265881 21-Oct-2009 23:38

im on orcon+ and mine is

Downstream rate: 21860 kbps
Upstream rate: 1020 kbps

its going awesome.

just out of curiosity i'm pretty much right next to the Cuba St/Vivian St corner in Wellington. Is this fairly close to an exchange here?

timtait

127 posts

Master Geek

#265882 21-Oct-2009 23:44

heres a traceeroute from my ubuntu laptop ill do one from my windows laptop tomorrow if i remember -

traceroute to masterserver.hon.s2games.com (67.228.117.76), 30 hops max, 60 byte packets
1 (192.168.2.1) 3.086 ms 12.444 ms 14.557 ms
2 lo1.ras1.nct.orcon.net.nz (60.234.8.201) 55.135 ms 56.556 ms 57.334 ms
3 ge-0-0-4-0.cre1.nct.orcon.net.nz (121.98.9.1) 31.125 ms 32.806 ms 34.706 ms
4 ae3.bdr1.nct.orcon.net.nz (121.98.9.142) 38.167 ms 38.404 ms 39.671 ms
5 Gi10-0-0-401.GW1.AKL1.asianetcom.net (203.192.167.33) 40.972 ms 42.414 ms 43.115 ms
6 ge-0-0-0-0.gw1.akl2.asianetcom.net (203.192.185.45) 44.785 ms 23.658 ms 25.195 ms
7 po8-1.gw1.sjc1.asianetcom.net (203.192.185.50) 179.706 ms 177.530 ms 178.016 ms
8 ip-202-147-50-250.asianetcom.net (202.147.50.250) 178.534 ms 178.310 ms 179.755 ms
9 * * *
10 tuk-edge-09.inet.qwest.net (205.171.11.82) 197.837 ms 205.171.11.70 (205.171.11.70) 197.201 ms 196.792 ms
11 te2-1.cer02.sea01.seattle-datacenter.com (65.112.24.22) 199.555 ms 198.400 ms 198.439 ms
12 po02.fcr01.sea01.seattle-datacenter.com (67.228.118.138) 206.315 ms 199.296 ms 200.840 ms
13 lb.sea.c01.solidinternet.com (67.228.117.76) 199.840 ms 196.890 ms 197.544 ms

magu

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#265905 22-Oct-2009 06:38

Aaroona:
magu:
corksta: Still on Orcon, but the main line downstairs has been changed back over to Telecom from TelstraClear. On the Broadband Pro (as part of TotalHome) they are consistently getting 10.2Mb/s to Auckland, ~9Mb/s to Sydney, ~8Mb/s to LA, and pings in the 20s, 40s, and about 110 respectively regardless of the time of day or night. YouTube, downloads, etc, are all perfect - Internet how it should be.

Still waiting for the technician to come to the house to change our line and merge it with the main one, but looking forward to getting those speeds on our computer, at which point it will be 'so long Orcon'.

The speeds may be good, but at $20.40/GB when you go over the 40GB allowance, it's insanely expensive.

You can say that again.

If Telecom came out with a 80GB ADSL2+, I'm so there.
magu:
I'm still considering the switch to Telstra, but some people have been complaining recently, so I'm unsure.

Every ISP has their complaints.. Telecom, Orcon, Slingshot. The lot.

You'll never get a perfect connection unfortunately, I guess its just trial and error..

if it helps, when I was with Telstra, I had fantastic internet all of the time.

Yeah, I've been a customer of theirs on a business ADSL connection and it was rock-solid. Not uber fast, but very, very reliable. None of this variable speeds at different times of day.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

magu

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#265907 22-Oct-2009 06:42

corksta:
magu:
corksta: Still on Orcon, but the main line downstairs has been changed back over to Telecom from TelstraClear. On the Broadband Pro (as part of TotalHome) they are consistently getting 10.2Mb/s to Auckland, ~9Mb/s to Sydney, ~8Mb/s to LA, and pings in the 20s, 40s, and about 110 respectively regardless of the time of day or night. YouTube, downloads, etc, are all perfect - Internet how it should be.

Still waiting for the technician to come to the house to change our line and merge it with the main one, but looking forward to getting those speeds on our computer, at which point it will be 'so long Orcon'.

The speeds may be good, but at $20.40/GB when you go over the 40GB allowance, it's insanely expensive.

I guess we have to stick with the big broadband providers since they are the ones with the good supply lines.

I'm still considering the switch to Telstra, but some people have been complaining recently, so I'm unsure.

Yes that is true but I don't think more than 30GB has ever been used in a month in this house, so while we will be conscious of that I don't see it being an issue. For us it's about the speed and the consistency, our habits won't change.

I'm almost at 60GB used for this month (remote backups and the likes) on a 30GB plan with Orcon. I know it's gonna cost me, but at least I can manage $2/GB. That's one of the reasons I'm considering a switch to Telstra. Their data packs would suit me perfectly.

"Roads? Where we're going, we don't need roads." - Doc Emmet Brown

Sounddude

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#265962 22-Oct-2009 09:14

Seeing a nice latency jump to the WoW servers

Will log a fault with our upstream.

5. ge-0-0-0-0.gw1.akl2.asianetcom.net 0.0% 25 1.4 1.4 1.0 3.5 0.5
6. po1-1-0.gw3.lax1.asianetcom.net 0.0% 25 126.2 126.1 125.9 126.4 0.2
7. 12.119.138.33 0.0% 25 281.7 268.5 252.2 281.7 8.4
8. cr1.la2ca.ip.att.net 0.0% 25 283.4 270.0 254.9 283.4 8.5
9. gar4.la2ca.ip.att.net 4.2% 25 272.2 269.4 253.8 287.3 9.0
10. 12.122.255.70 0.0% 25 282.2 272.8 251.7 298.8 11.2
11. mdf001c7613r0004-gig-10-1.lax1.attens.net 0.0% 25 283.0 270.2 251.1 283.0 8.7

Sounddude

I fix stuff!
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#265983 22-Oct-2009 10:12

As for the HON ingame issue, I think I have found the problem

Our layer7 switch didn't detect it was a game and threw it into the "When I get around to it" queue. So the latency would have been spiking around lots.

I have done some changes and will monitor it tonight.

Can't say I don't give you geekzoners good service :P Try and get that from Telecom :P

brookz

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#266026 22-Oct-2009 12:01

Sick guy :D

Ragnor

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#266038 22-Oct-2009 12:17

Sounddude: As for the HON ingame issue, I think I have found the problem

Our layer7 switch didn't detect it was a game and threw it into the "When I get around to it" queue. So the latency would have been spiking around lots.

I have done some changes and will monitor it tonight.

Can't say I don't give you geekzoners good service :P Try and get that from Telecom :P

Love your work... now if only Orcon offered a unlimited plan with voip > gaming > email > ftp/youtube/http download > p2p ...prioritisation

Ragnor

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#266040 22-Oct-2009 12:19

Sounddude: Seeing a nice latency jump to the WoW servers

Will log a fault with our upstream.

5. ge-0-0-0-0.gw1.akl2.asianetcom.net 0.0% 25 1.4 1.4 1.0 3.5 0.5
6. po1-1-0.gw3.lax1.asianetcom.net 0.0% 25 126.2 126.1 125.9 126.4 0.2
7. 12.119.138.33 0.0% 25 281.7 268.5 252.2 281.7 8.4
8. cr1.la2ca.ip.att.net 0.0% 25 283.4 270.0 254.9 283.4 8.5
9. gar4.la2ca.ip.att.net 4.2% 25 272.2 269.4 253.8 287.3 9.0
10. 12.122.255.70 0.0% 25 282.2 272.8 251.7 298.8 11.2
11. mdf001c7613r0004-gig-10-1.lax1.attens.net 0.0% 25 283.0 270.2 251.1 283.0 8.7

That asianetcom >> AT&T link is always having intermittant problems, most geeks playing wow bypass it with a ssh tunnel to wowtunnels or smoothping etc.

Ilmarin

94 posts

Master Geek

#266069 22-Oct-2009 13:07

Sounddude: As for the HON ingame issue, I think I have found the problem

Our layer7 switch didn't detect it was a game and threw it into the "When I get around to it" queue. So the latency would have been spiking around lots.

I have done some changes and will monitor it tonight.

Can't say I don't give you geekzoners good service :P Try and get that from Telecom :P

The irony is that we don't need that sort of service from Telecom, because congestion isn't an issue (unless you're on Big Time perhaps) on their service. It's also a shame that people seem to get better service through you via a forum than they do by going through Orcon support. Around April of 2008 I was having congestion issues on Orcon with another S2 Games game (Savage 2), probably due to incorrect prioritisation, and provided a traceroute along with other technical details, but all I got in response was generic tier 1 support.

I'm curious as to how game traffic is identified. Surely there must be other games whose network traffic isn't being categorised correctly.

Sounddude

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#266076 22-Oct-2009 13:16

That asianetcom >> AT&T link is always having intermittant problems, most geeks playing wow bypass it with a ssh tunnel to wowtunnels or smoothping etc.

I hate dealing with AT&T :(

Might throw in an AS filter and route the outbound via another one of our carriers.

snafoo

35 posts

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#266086 22-Oct-2009 13:39

Hope it's fixed by tonight! ;(

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