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263 posts

Ultimate Geek
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  Reply # 366714 12-Aug-2010 11:44
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Northland: is that when the 3-10 days will be up? am curious to know how it goes all the best.


That Would be the Original 10working days or near enuff, Theres no way im potentially wating another full 10working days esp due to there screw up Yell 


i want my interwebs!!




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263 posts

Ultimate Geek
+1 received by user: 2


  Reply # 367500 14-Aug-2010 11:39
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Oh and the lies continue.....


I really cannot believe this Arrived home to find out i had dial tone AND adsl sync on the line Sooooo now u think it wud be as easy as putting in the correct details into modem and go wouldnt ya

Well according to slignshot making it as hard as poss for the customer to get service is all part of the service I rang to find out why i cant get online, The guy advised me everything was back from telecom and there provisoning team just needs to push a button, He spoke to his manager who advised him it will be done first thing today

On waking up there was no broadband still so i rang up and was again advised tht they are still waiting on telecom on pulling the csr on her lie as there is adsl on the line and dial tone telecom are done and tht the person i spoke to last night also confirmed this

Bottom line is now i wait her her manager to call, Im sick of the white lies screw ups and HOPELESS customer serviceand im still yet to be on their network




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111 posts

Master Geek


  Reply # 367690 14-Aug-2010 22:43
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Just doesn't seem to be working out for you :( where abouts do you live *city if you don't mind me asking......

I guess you are using their dial up service until the broadband kicks in? HOPEFULLY soon

G.L

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