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111 posts

Master Geek


  Reply # 371904 24-Aug-2010 00:22
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i never said it was their concern like i said at the end it was better being with telecom paying MORE for better service

going for cheap ones when it comes to isp's ain't a good idea but
Lammiwinks you can make up your own mind just do your research
on forums not necessarily on here but wherever i wish i had of i have not referred one person onto slingshot nor will i be. :D

SCM

457 posts

Ultimate Geek
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  Reply # 371908 24-Aug-2010 00:42
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Why would one leave Snap for Slingshot. Looking back on their history of problems here on GZ, puts them at the bottom of the list of ISP's I'd consider signing up with!




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111 posts

Master Geek


  Reply # 371913 24-Aug-2010 01:22
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SCM: Why would one leave Snap for Slingshot. Looking back on their history of problems here on GZ, puts them at the bottom of the list of ISP's I'd consider signing up with!


wish i had known about them before moving to s.s havent read too much about them
you're only the 2nd person Ive seen talk about them no one i know is with them
but anythings gotta b betta than ____

where are snap based? i see things a bit cheaper if you live in christchurch or welly
cant imagine how many ppl must be on the 0.5 GB plan yikes

SCM

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Ultimate Geek
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  Reply # 371915 24-Aug-2010 01:32
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Snap are based in Christchurch.
They are cheaper in CHCH or Welly when you are using their phone package.
One of the main things I like about Snap is when you have to ring their call center you speak with a Kiwi thats located in NZ!




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22 posts

Geek


  Reply # 371938 24-Aug-2010 08:06
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Totally. Snaps customer service is second to none, I have loved being with them.

The Slingshot Unlimited plan is what has me jumping shift. Snap need to offer some higher data rate plans :)

111 posts

Master Geek


  Reply # 371939 24-Aug-2010 08:13
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SCM: Snap are based in Christchurch.
They are cheaper in CHCH or Welly when you are using their phone package.
One of the main things I like about Snap is when you have to ring their call center you speak with a Kiwi thats located in NZ!


Yes yes i did notice on their website it's cheaper w/the phone which i'd want
Cheers for the info!!! :) might do the switch to them in the coming future seen as I am not
a big usage user.

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Uber Geek
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  Reply # 371953 24-Aug-2010 09:13
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SCM: Snap are based in Christchurch.
They are cheaper in CHCH or Welly when you are using their phone package.
One of the main things I like about Snap is when you have to ring their call center you speak with a Kiwi thats located in NZ!


Please note it is not ALL of Wellington and Christchurch. You will need to clarify the exact house number, street and suburb.

SCM

457 posts

Ultimate Geek
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  Reply # 372006 24-Aug-2010 11:20
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Also dont forget they now have unlimited plan too.
$5 for 3 nights 1am to 7am uncapped, I have got over 70GB in that 18 hour timeframe more than once :)
And as rscole86 pointed out, be sure to check you are within their $10 discount areas.




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111 posts

Master Geek


  Reply # 372093 24-Aug-2010 13:37
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Will still check them out I live up the top of the north island way outta their 'area' but will take all info about them on board ;) and it's nice seeing a comp with good CSR's

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  Reply # 372135 24-Aug-2010 14:18
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I'm in Auckland and use Snap.  I think it adds about 40ms to international latency as the connection has to go to Christchurch first, but apart from that I'm getting pretty much max connection I can.  No problems with them at all, and CS is first class....

SCM

457 posts

Ultimate Geek
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  Reply # 372319 24-Aug-2010 18:44
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Snap are in the process of installing a handover point in Auckland, some info here http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=66166&page_no=1#371101
That will make things quicker for you North Island folks.




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22 posts

Geek


  Reply # 374872 31-Aug-2010 13:31
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Update -

STILL not connected, and probably wont be until the 3rd IN CENTRAL Wellington.

DO NOT signup for slingshot. Their crappy customer service team keeps changing the story on me promising different dates, "urgent queues" and all sorts of Bollocks their manager confirmed was untrue.

Just spoke to a manager who said "If I could flick a switch and make it work I would mate".

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  Reply # 375141 1-Sep-2010 01:02
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SCM: Also dont forget they now have unlimited plan too.
$5 for 3 nights 1am to 7am uncapped, I have got over 70GB in that 18 hour timeframe more than once :)
And as rscole86 pointed out, be sure to check you are within their $10 discount areas.


Yes a lot of people coming off Big Time didn't notice Snap added this.

Queue up a bunch of large things to download in a download manager or utorrent that has a scheduler (start/stop times), active the 3 nights off peak deal and let it loose.

 

28 posts

Geek
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  Reply # 375331 1-Sep-2010 15:07
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Hey, where on Snap's website does it say they have 3 nights of uncapped data for $5?

241 posts

Master Geek

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  Reply # 375395 1-Sep-2010 17:52
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Lammi, please message me your account number and I'll try to take a look tomorrow.

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