Sites unreachable on Orcon

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#411034 30-Nov-2010 09:46

Working fine here.... Orcon ADSL and Orcon Fibre

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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dauckland

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#411054 30-Nov-2010 10:27

Well, below is what I've got.
It must be inside orcon as I don't believe multiple providers would fail at the same time.

traceroute www.google.com
traceroute to www.l.google.com (66.102.11.104), 64 hops max, 52 byte packets
...
6 ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 9.570 ms 9.016 ms 8.496 ms
7 121.98.9.142 (121.98.9.142) 10.915 ms 12.206 ms 9.152 ms
8 p17746.syd.equinix.com (202.167.228.94) 34.103 ms 35.082 ms 33.802 ms
9 * * *
10 * * *

traceroute www.facebok.com
traceroute to www.facebok.com (72.47.204.195), 64 hops max, 52 byte packets
...
6 ge-0-3-0-450.ar1.nct.orcon.net.nz (60.234.24.33) 8.222 ms 8.898 ms 8.196 ms
7 121.98.9.142 (121.98.9.142) 9.678 ms 10.055 ms 10.526 ms
8 gi10-0-0-401.gw1.akl1.asianetcom.net (203.192.167.33) 34.439 ms 34.437 ms 34.462 ms
9 ge-0-0-0-0.gw1.akl2.asianetcom.net (203.192.185.45) 34.852 ms 34.761 ms 35.382 ms
10 * * *
11 * * *

Aaroona

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#411055 30-Nov-2010 10:28

What teh heck is going on!?!? Nearly all internetational traffic is now gone. I can't access my Firefox Sync, xe.com, etc etc etc.

Talkiet

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#411061 30-Nov-2010 10:35

dauckland:
traceroute www.facebok.com
traceroute to www.facebok.com (72.47.204.195), 64 hops max, 52 byte packets
[snip]

Well, THERE'S your problem.

Facebok? Bok Bok Bok?

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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#411073 30-Nov-2010 11:08

Facebook.com and Google tracing fine here on both lines we have with Orcon.... no idea why youre seeing different results on Google.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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#411078 30-Nov-2010 11:14

30/11/10 9:31 am International Degradation

Sites accessed via the LA link are showing degraded service.

We have made changes to the routing to bypass this link but it will take some time for this to clear and the situation is being monitored by our engineers.

Dunno why I seem ok so far :)

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

Support Kiwi music! The People Black Smoke Trigger Like A Storm Devilskin

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#411084 30-Nov-2010 11:23

International service update: normal service has resumed. If you are still having issues, please call on 0800 131415 ^QR

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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dauckland

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#411094 30-Nov-2010 11:41

It's funny how Orcon can say that it's LA traffic that was affected when google via equinix from Sydney was out as well.

Smoke and mirrors I say.

D

dauckland

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#411100 30-Nov-2010 11:45

XPD

Don't you think it's a bit cheeky to first say "Facebook.com and Google tracing fine here..."
and then 6 minutes later quote Orcon's service status that confirms there was a problem?
If you don't have a problem count yourself lucky but spare a thought for those who ARE having issues.

And strangely www.facebok.com IS an actual website, which wasn't working just as facebook.com

D

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#411104 30-Nov-2010 11:49

They were tracing fine here at the time of my post.
My post was not aimed at rubbing peoples noses in it and I apologize if it came across that way.

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

Support Kiwi music! The People Black Smoke Trigger Like A Storm Devilskin