Thank you all for the warning - Slingshot 'AYCE' sign-up abandoned

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Thank you all for the warning - Slingshot 'AYCE' sign-up abandoned

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wongtop

562 posts

Ultimate Geek

#413500 6-Dec-2010 14:46

richms: Dont blame telecom, blame the commerce commission.

It seems ridiculous that telecom are using those low specs for their own customers when any other ISP can put their own dslam in and do what they want for backhaul, yet telecom are choosing to use the low quality option they are forced to sell to other ISPs.

Has any other ISP negotiated another contract that has higher backhaul or are they all using the service dimensioned by beancounters at the commerce commision?

Going well OT here...

Surely the Comcom have only specified minimum levels of performance (which may well be out of date given the growth in broadband use) for the handover links, and it is Telecom that are rate limiting to a 45 kbps/customer maximum. By doing this aren't they just inviting the comcom to revisit the minimum level of performance. If they wanted to get onside with their wholesale customers then I thought they wouldn't do something like this, they seem to be inviting their customers to go running back to the comcom.

It seems a huge waste to me to invest so much in the cabinetisation process to hobble the whole system with 45 kbps handover links.

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jonb

1769 posts

Uber Geek

Trusted

#413509 6-Dec-2010 14:57

I read here that World Exchange had negotiated a higher rate for the handover connection. I don't know if anyone else has?

richms

27982 posts

Uber Geek

Trusted

Lifetime subscriber

#413516 6-Dec-2010 15:04

Anyway, other than the south island issues, its not been backhaul or handover, as local stuff has been fine, its only been international that has really suffered, and national data that has had some issues. Within the network from slingshots cache speeds have been great all along.

Richard rich.ms

DonGould

3892 posts

Uber Geek

#413646 6-Dec-2010 18:18

wongtop: It seems a huge waste to me to invest so much in the cabinetisation process to hobble the whole system with 45 kbps handover links.

Not really. Seems like quite a good idea to me.... ?

Pushes ISPs to just run their own backhaul to cabinets and put in dslams of their own.

But I'm a bit confused about the whole structure now. I thought that the idea of separation was that it was a more level paying field and the idea was also to open the doors to smaller regional players as well.

Nothing seems very open for business to me.

I wonder if they're just protecting their SCX investment? You can get 1tb plans in .au for $100.

If they let more data in to the endpoint network then they'll have to deliver more to their own retail customers. If they do that then they have to have bigger allocations to them selves on SCX? If they do that then they have to sell the same value to ISPs? Am I making any sense here at all?

D

dhazen

63 posts

Master Geek

#413884 7-Dec-2010 09:49

Here's what the commerce commission has come back with:

==================
Acknowledgement of correspondence
Thank you for your email. The information you have provided will be recorded in our database. We will contact you within two months if we intend to pursue your issue further. In the meantime, please keep any evidence you may have. Please note that the Commission does not seek redress on behalf of individual consumers/businesses.

The Commerce Commission acts in the public interest to stop misleading and anti-competitive behaviour, and correspondence from consumers and businesses is an important contributor to this work. Information from the public is often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. Thank you for taking the time to pass your information on to us.

Where you believe you have suffered loss you may wish to take your own action against a business through the Disputes Tribunal. For more information on the Tribunal please contact the Citizens Advice Bureau on 0800 367 222 or go to the Ministry of Consumer Affairs website at www.consumeraffairs.govt.nz

Commerce Commission Contact Centre
Phone: 0800 943 600

======================

I'll let you know if I get more.

- Deck

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