Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
haakuturi
241 posts

Master Geek

Trusted

  #460773 20-Apr-2011 08:37
Send private message

Sorry about the dekay Ahmad; my role has got very busy this month so I haven't had much of a chance to follow up for you. I promise I haven't forgotten about it though!

ahmad

1937 posts

Uber Geek
Inactive user


  #460779 20-Apr-2011 08:44
Send private message

haakuturi: Sorry about the dekay Ahmad; my role has got very busy this month so I haven't had much of a chance to follow up for you. I promise I haven't forgotten about it though!

Hi mate,

I just want to make it entirely clear to you that I've never had an issue with you or several other really amazing staff members at Slingshot.

My annoyance and complaints have always been about Slingshot processes and systems which I have found to be sometimes appalling.

You and a few of your colleagues are truly incredible. More so when you work in a company that outwardly appears to have major system problems. The post above was just for documentation purposes.

Thanks again for all your help! 

 
 
 
 


haakuturi
241 posts

Master Geek

Trusted

  #460787 20-Apr-2011 08:56
Send private message

lol also; dekay == delay.

Need more coffee!

Richard7666
50 posts

Geek


  #468554 13-May-2011 04:30
Send private message

Just saw this on our bill as well, $20 phone donation last month charged $23.something. Would this be similar?


ahmad

1937 posts

Uber Geek
Inactive user


  #468574 13-May-2011 07:47
Send private message

Richard7666: Just saw this on our bill as well, $20 phone donation last month charged $23.something. Would this be similar?


That would be entirely consistent:

15% x $20 = $3

Update: I still haven't received ANYTHING from Slingshot about this.

graemeh
2078 posts

Uber Geek


  #468750 13-May-2011 14:22
Send private message

ahmad: Update: I still haven't received ANYTHING from Slingshot about this.


We've had the same problem with what appears to be GST charged on roaming.

It's not enough money to be bothered chasing but Slingshot will be losing a customer over it.

LennonNZ
2435 posts

Uber Geek

Trusted

  #468762 13-May-2011 14:38
Send private message

GST on roaming is an interesting thing. See http://www.ird.govt.nz/technical-tax/op-statements/os-gst-treatment-telecom-services.html.

This explains it very simply (or maybe not) in the examples .

As far as I know.. GST should be set to 0% when the "place of supply" of the initiation of the call/txt is not NZ (ie the person is Roaming)

My previous employer (Orcon) charges 0% GST on calls/services on their resold Vodafone Service when you are Roaming..

I presume from your statement , Slingshot are charging 15% GST on Roaming Calls/TXT ? I would point them towards the IRD's website regarding it above.  


 
 
 
 


jbard
1373 posts

Uber Geek


  #477442 3-Jun-2011 14:55
Send private message

So over 2 months after this issue was raised has anyones money been refunded?

Foo

Foo
509 posts

Ultimate Geek


  #477476 3-Jun-2011 16:01
Send private message

Not just Slingshot who seem to have this problem...

http://www.nbr.co.nz/article/telstraclear-says-sorry-txt-park-overcharging-ck-94723

"A billing error has today been identified where TelstraClear mobile customers using the TXT-a-park service have been over-charged GST."

ahmad

1937 posts

Uber Geek
Inactive user


  #477482 3-Jun-2011 16:08
Send private message

$25 goodwill credit - nice!

1 | 2 | 3 | 4 
View this topic in a long page with up to 500 replies per page Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.