clsan: I reckon I have give up complaining, getting really tired to call, email, posting the reply that I still have the problem when it looks like a never ending problem. So my bf and I are just annoying each other at home cos of the constant disconnect. Not sure what else can I do, wait for the contract to finish (a long wait) and switch to different ISP.
volaxis: Yeah its still happening, Orcon did ring me up and say they could send a techie but they would charge a large sum by the hour and then probably install something by where the line enters the house that would cost about 2-300$ + hourly fee's. I can't afford that so basically just have been living with it, almost been a year now. learnt a lot a patients :)
I was just wondering what is it they would install and maybe I could get one and install it myself, perhaps second hand? I have already changed the router and it did nothing. Thing is some days it works perfectly and very fast, and its always around the same time the trouble starts so I don't see how a house wiring problem could be so predictable. Someone mentioned it could be wire's getting cold at night and shrinking? Also when it rains it gets bad, but my house doesn't get cold or leak... or is there a test to see the clearness of the lines?
Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler
Nebbie: Random disconnections usually caused by a few simple things...
1.) Faulty CPE
2.) Faulty Internal Wiring (Phone jack's moist etc)
3.) Faulty at the ETP or RGL
Sometimes it can take more then one tech before this problem is fixed as it can be the result of more then one issue on the line, When a tech goes out and finds something not right they will fix it and stop looking for the fault.
Stick with it give them a call again if they aren't willing to help then move on... new ISP time.