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642 posts

Ultimate Geek


  # 549467 24-Nov-2011 16:09
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Getting slower as peak time approaching?

65 posts

Master Geek


  # 549468 24-Nov-2011 16:12
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Did you really not expect service to degrade during peak times on an uncapped $60 plan?

 
 
 
 


642 posts

Ultimate Geek


  # 549475 24-Nov-2011 16:21
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Slingshot: Hi Stitch,

I cannot see any issue on your line at this end so far.
You appear to have had 3 stable sessions since you joined us, one for 14hrs+ and the other 2 for 2-3 hours each.
This issue may have been related to the known outage we had on our network last night and sporadically yesterday.

I note that from roughly the time of your post for the next 4-5 hours you were managing to download 2-3GB per hour during peak time which suggests things are a bit more stable now.

Your downloading and uploading is quite high for this period so it is possible that the reason you were having problems browsing may also have been effected by this heavy usage (in a 7 hour period from 6pm onwards 2gb uploaded 14gb downloaded).

If you like however I can place your line on further analysers and see what else I can investigate. It's possible we would need to call you and do some troubleshooting and possible get some testing details from you.

Hi Peter
I don't think I would have downloaded 14GB yesterday plus uploaded. Slingshot usage shows only 15GB in total for the month, my broadband started yesterday and it is 4 pm now, so as per your meter I have downloaded total of 15GB? You are saying I did 14GB till this morning and I have done lot more this afternoon so the usage meter doesn't seem accurate, is it real tine and it would have been good to see daily usage like on Telecom

642 posts

Ultimate Geek


  # 549476 24-Nov-2011 16:22
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RedJalapeno: Did you really not expect service to degrade during peak times on an uncapped $60 plan?

Obviously I did but not by more than half.  

6434 posts

Uber Geek


  # 549489 24-Nov-2011 16:54
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stitch: Getting slower as peak time approaching?


9Mbps is still plenty fast enough to do, well, just about anything you want.

58 posts

Master Geek


  # 549516 24-Nov-2011 17:46
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stitch:
Slingshot: Hi Stitch,

I cannot see any issue on your line at this end so far.
You appear to have had 3 stable sessions since you joined us, one for 14hrs+ and the other 2 for 2-3 hours each.
This issue may have been related to the known outage we had on our network last night and sporadically yesterday.

I note that from roughly the time of your post for the next 4-5 hours you were managing to download 2-3GB per hour during peak time which suggests things are a bit more stable now.

Your downloading and uploading is quite high for this period so it is possible that the reason you were having problems browsing may also have been effected by this heavy usage (in a 7 hour period from 6pm onwards 2gb uploaded 14gb downloaded).

If you like however I can place your line on further analysers and see what else I can investigate. It's possible we would need to call you and do some troubleshooting and possible get some testing details from you.

Hi Peter
I don't think I would have downloaded 14GB yesterday plus uploaded. Slingshot usage shows only 15GB in total for the month, my broadband started yesterday and it is 4 pm now, so as per your meter I have downloaded total of 15GB? You are saying I did 14GB till this morning and I have done lot more this afternoon so the usage meter doesn't seem accurate, is it real tine and it would have been good to see daily usage like on Telecom


Sounds like you have done your fair share of data usage under this plan. Are you sure you want to go back been capped?! Even at 1mb/s is a good deal with this plan.

642 posts

Ultimate Geek


  # 549520 24-Nov-2011 17:49
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All this data went towards downloading large files to test the speed. I don't usually download much, youtube HD and on line tv viewing usually takes up more than 100GB/month and it was getting tight with telecom.

 
 
 
 


310 posts

Ultimate Geek


  # 549521 24-Nov-2011 17:53
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I want to switch....... but I still have 1 month to go on my Telecom contract and I don't want to fork out $200
to break it.

58 posts

Master Geek


  # 549526 24-Nov-2011 17:59
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stitch: All this data went towards downloading large files to test the speed. I don't usually download much, youtube HD and on line tv viewing usually takes up more than 100GB/month and it was getting tight with telecom.


Then lets all observe if any of us got lag from online tv and youtube. All this speedtest is meaningless for that as long as we are youtube trouble free if you know what i am saying. BTW lots of data to test your speed mate lol

82 posts

Master Geek


  # 549589 24-Nov-2011 20:13
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Well, I've been switched over today. After an initial hiccup with your system not accepting a password with a '!' in it, I was up and running fine. I also Synced up 2Mb higher than my previous ISP.

Speed test results:

Previous ISP: 15.18Mb down / 0.69Mb up / Latency 52ms (Taken at 3.30pm)

Slingshot: 17.71Mb down / 0.85Mb up / Latency 8ms (Taken at 8.00pm)

Furthermore, Youtube streaming is amazing. I can actually play 1080 vids without any buffering issues. And that's now, after 8pm.

So far, I am a very happy bunny. Here's hoping it stays this way!

So far Slingshot, you get 12/10.

Cheers,
Tarique.

1892 posts

Uber Geek


  # 549619 24-Nov-2011 21:41
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I've heard some pretty poor stuff from Slingshot in the past. But from what I have read and what people in my area have said, your service has vastly improved.

You have achieved what Telecom said was unsustainable with better results. I think the length of the thread compared to the old Telecom one speaks volumes.  A friend of mine in Snells Beach (just in case anyone lives up there) is reporting a sustained 1.5MB/s at all times in P2P applications of all things. Thought I'd share another success story.

I will be flatting next year with 5 other people. Slingshot will be my go-to ISP if the offer remains. Hopefully the plan will still be around in February 2012.





Sometimes what you don't get is a blessing in disguise!

Cloud Guru
4060 posts

Uber Geek

Trusted
Snowflake
Subscriber

  # 549675 24-Nov-2011 22:57
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NonprayingMantis:
stitch: Getting slower as peak time approaching?


9Mbps is still plenty fast enough to do, well, just about anything you want.



9Mbps is faster than i get at any time of the day, on any ISP... i sure as hell wouldnt complain about that :)




1200 posts

Uber Geek

Trusted

  # 549713 25-Nov-2011 00:41
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I would just like to say our flat has been on this since the original plan came out, since we have four flatmates and need a good speed and no billshock, and Slingshot has been fantastic.

We were upgraded to ADSL2 in September, and have a 15 Megabits connection, and have no problems with youtube, or downloading, or web browsing, or even our Candian flatmate streaming ice hockey anytime day or night.

Hopefully our bill will come down to the new price as well.

Good on you Slingshot for sticking with this and making it work, this plan is the best :-) , I was worried when Telecom gave up on flatrate.

SmileSmileSmileSmileSmileSmileSmileSmileSmileSmileSmileSmileSmile




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

9 posts

Wannabe Geek


  # 549716 25-Nov-2011 01:00
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Since changing to uncapped, we haven't looked back.  I don't have to worry about my boys watching youtube video's anymore and I can play Battlefield 3 quite happily while the wife plays her facebook games no problems at all and with good pings.  I buy a lot of steam games and at the moment have Test Drive 2 unlimited installing at 1.3mb/s from slingshots steam server which is outstanding.  I can now install all my steam games without having to do it on a capped plan.  Bravo Slingshot.  You've won me over.  

21 posts

Geek


  # 549835 25-Nov-2011 10:20
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Hmm, got a text on Wednesday to say "We're upgrading you tomorrow".
Thursday rolls around, come home at 6pm, still on the old ISP (Which I suppose is much, much better than being on no ISP)
Today, still on Maxnet.

Just wondering that its actually going through, and really, really hoping that the worse case of cut off today, no interwebs over the weekend isn't going to happen.

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