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Frontliner
67 posts

Master Geek


  #556266 10-Dec-2011 10:45
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Latency has gone to crap again...


richms
23681 posts

Uber Geek

Trusted
Subscriber

  #556268 10-Dec-2011 10:48
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On the first hop outside your network so not the same issue.

Can you post modem stats and watch your traffic counters on it to check you are not flatlining the connection?




Richard rich.ms

 
 
 
 


Frontliner
67 posts

Master Geek


  #556269 10-Dec-2011 10:53
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11:05am - back to normal latency again

techmeister
310 posts

Ultimate Geek


  #556292 10-Dec-2011 12:10
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Yep turned to crap again.
Seem to be having web browsing issues too.
Looks the same problem to me.


Tracing route to google.com [74.125.237.145]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 16 ms 16 ms 202.180.81.30
3 17 ms 16 ms 16 ms p85.pool-82.callplus.net.nz [202.180.82.85]
4 16 ms 16 ms 16 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 16 ms 16 ms 16 ms xe-0-0-0-4061.cpcak2-r1.tranzpeer.net [101.98.1.
82]
6 324 ms 322 ms 324 ms ae0-0.cpcsy1-r1.tranzpeer.net [101.98.1.86]
7 387 ms 323 ms 345 ms 101.98.1.94
8 324 ms 323 ms 323 ms 66.249.95.234
9 324 ms 329 ms 333 ms 72.14.237.137
10 324 ms 323 ms 324 ms syd01s13-in-f17.1e100.net [74.125.237.145]

Trace complete.

AdrianD

51 posts

Master Geek

Vocus

  #556311 10-Dec-2011 12:39
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Ticket has been re-logged.

techmeister
310 posts

Ultimate Geek


  #556315 10-Dec-2011 12:45
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WOW your on the ball Adrian

Web brosing seems ok now.
Pings are all over the place, maybe it is just a bit overloaded being the weekend.
What is up with the Dates and time on this website?
10/12/2001 12:48 PM


Tracing route to google.com [74.125.237.146]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 15 ms 16 ms 16 ms 202.180.81.30
3 15 ms 16 ms 22 ms p85.pool-82.callplus.net.nz [202.180.82.85]
4 17 ms 16 ms 16 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 17 ms 16 ms 16 ms xe-0-0-0-4061.cpcak2-r1.tranzpeer.net [101.98.1
82]
6 215 ms 208 ms 212 ms ae0-0.cpcsy1-r1.tranzpeer.net [101.98.1.86]
7 203 ms 206 ms 199 ms 101.98.1.94
8 206 ms 220 ms 199 ms 66.249.95.234
9 199 ms 200 ms 199 ms 72.14.237.137
10 202 ms 199 ms 205 ms syd01s13-in-f18.1e100.net [74.125.237.146]

Trace complete.

AdrianD

51 posts

Master Geek

Vocus

  #556322 10-Dec-2011 13:00
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We have ample bandwidth so congestion isnt a contributing factor to the quality issue. Our provider has come back saying that they have recovered one link, and the next should be back up shortly. Thanks for your patience!

 
 
 
 


AdrianD

51 posts

Master Geek

Vocus

  #556323 10-Dec-2011 13:04
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Update: Service is fully restored to the primary path. Latency should be back to normal for this route.

techmeister
310 posts

Ultimate Geek


  #556331 10-Dec-2011 13:19
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cool thanks

techmeister
310 posts

Ultimate Geek


  #556332 10-Dec-2011 13:22
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yep fixed.

Tracing route to google.com [74.125.237.146]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 192.168.1.1
2 16 ms 15 ms 17 ms 202.180.81.30
3 16 ms 16 ms 16 ms p85.pool-82.callplus.net.nz [202.180.82.85]
4 17 ms 16 ms 15 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 20 ms 16 ms 15 ms xe-0-0-0-4061.cpcak2-r1.tranzpeer.net [101.98.1.
82]
6 40 ms 42 ms 57 ms ae0-0.cpcsy1-r1.tranzpeer.net [101.98.1.86]
7 43 ms 40 ms 41 ms 101.98.1.94
8 50 ms 42 ms 42 ms 66.249.95.234
9 44 ms 42 ms 42 ms 72.14.237.137
10 41 ms 42 ms 42 ms syd01s13-in-f18.1e100.net [74.125.237.146]

Trace complete.

meesham
972 posts

Ultimate Geek


  #556757 12-Dec-2011 00:11
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I got connected to Slingshot Unlimited as my backup internet connection 3 weeks ago and so far I've been pretty damn impressed. My primary connection is Telstra cable but in the past 3 weeks of being connected to Slingshot I've had zero outages and the speeds have been consistent, unlike Telstra with 2 outages and the complete disaster that was their free weekend. My cable connection has been down for the past 4 hours and counting, my router is currently directing traffic over the Slingshot link. Another plus is that when I've called up their tech support I've spoken to someone within a minute, unlike Telstra's 30-40 minute wait times.

Now I just need the connection speed to be fixed up and everything will be great, I'm only connecting at 6.5 Mb/s (I used to get around 12Mb/s with xtra) - but that's still 6.5Mb/s faster than my Telstra cable connection at the moment and I believe it's been handed to Chorus to look at.

Nebbie
458 posts

Ultimate Geek

Trusted

  #556858 12-Dec-2011 11:48
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meesham: I got connected to Slingshot Unlimited as my backup internet connection 3 weeks ago and so far I've been pretty damn impressed. My primary connection is Telstra cable but in the past 3 weeks of being connected to Slingshot I've had zero outages and the speeds have been consistent, unlike Telstra with 2 outages and the complete disaster that was their free weekend. My cable connection has been down for the past 4 hours and counting, my router is currently directing traffic over the Slingshot link. Another plus is that when I've called up their tech support I've spoken to someone within a minute, unlike Telstra's 30-40 minute wait times.

Now I just need the connection speed to be fixed up and everything will be great, I'm only connecting at 6.5 Mb/s (I used to get around 12Mb/s with xtra) - but that's still 6.5Mb/s faster than my Telstra cable connection at the moment and I believe it's been handed to Chorus to look at.


Good to hear :)

Sounds like your ADSL line has a basic (minor) line fault dry join somewhere maybe not to much of a major issue but if not treated it will become worse. Good to here its been looked into :)

In regards to the TCL outages 2 in one week do you know what they were?

Thanks
Bevin




---------------------------------------------------------------
Nebukadnessar


meesham
972 posts

Ultimate Geek


  #556940 12-Dec-2011 13:45
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Nebbie: 

Sounds like your ADSL line has a basic (minor) line fault dry join somewhere maybe not to much of a major issue but if not treated it will become worse. Good to here its been looked into :)

In regards to the TCL outages 2 in one week do you know what they were?



I'm going to have my electrician look at the cabling on my side of the demarcation point when he comes to fix some other stuff early next month, so maybe that might make a difference. AdrianD is also migrating my connection to EUBA to see if that improves things.

My cable ended up being offline from around 8pm last night to 7am this morning, one of the longer outages I've had with them (although not the longest, 36 hours about 2 weeks after I connected with them). I've also actually had 3 outages with them in the past 3 weeks, I had a 10 minute outage yesterday morning as well, and in the past 3 months I've had 8 outages of at least 1 hour in length. When I rang them last night they claimed it was a power outage in my area but I couldn't find any reports of it on Orion's website who are usually pretty quick to report outages.

Nebbie
458 posts

Ultimate Geek

Trusted

  #557346 13-Dec-2011 10:56
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meesham:
I'm going to have my electrician look at the cabling on my side of the demarcation point when he comes to fix some other stuff early next month, so maybe that might make a difference. AdrianD is also migrating my connection to EUBA to see if that improves things.


Cool, let us know how you go with the wiring.
With eUBA you should see some improvement its a overall better service then bUBA in my eyes.




---------------------------------------------------------------
Nebukadnessar


sumeetp
6 posts

Wannabe Geek


  #559384 18-Dec-2011 21:32
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umm..iam on the slingshot 150 gb plan i want to switch to unlimited plan..is it possible??..if so then how??..im really interested to get in this plan one way or another..thanks

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