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1002 posts

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Slingshot

  # 559546 19-Dec-2011 13:17
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Hi sumeetp,

Yes you can change from any capped plan to the unlimited plan, and there are two easy ways to do this.

Your first option is to call our customer service team on 0800 89 2000, and they can change it for you over the phone.

Alternatively, you can also change it from the Slingshot My Account section of our website by clicking "My Internet" then "Change Broadband Plan"

Plan changes will occur on your next billing date.

-Shaun




6 posts

Wannabe Geek


  # 559552 19-Dec-2011 13:24
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Umm..because im on a contract will i be charged early disconection fee of 150 dollars?..i still want to keep my contract which expires on august but change to unlimited broadband for 60 dollars..also because i will still be wit slingshot i really dont see a reason y i should b paying early disconection fee..also ill be charged 60dollars for my broadband right?..

 
 
 
 


1002 posts

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Slingshot

  # 559603 19-Dec-2011 14:47
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Unfortunately if you are currently under contract, this deal is unavailable to you. The pricing for this plan is normally $80 per month

-Shaun




6 posts

Wannabe Geek


  # 559631 19-Dec-2011 15:13
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I called them two days ago and customer service said that i have to pay 80 bucks for unlimited broadband..if i want to pay 60 bucks then i hve to pay 150 dollars disconection fee..which i tink is really unfair coz i want to keep my contract n pay 60 bucks for unlimited broadband..if i giv u my details will u be able to do the change up for me?..

258 posts

Ultimate Geek
Inactive user


  # 559642 19-Dec-2011 15:27
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can i get this connection on my telstraclear home line, im guessing no, but i wish to ask.

1002 posts

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Slingshot

  # 559650 19-Dec-2011 15:46
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Hi th3r3turn,

Yes you can get this plan with a TelstraClear homeline, however there is an additional charge of $10 per month. Or, if you move your tolls over to Slingshot, then it will only be an additional charge of $5 per month.

-Shaun




6 posts

Wannabe Geek


  # 559653 19-Dec-2011 15:48
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Shaun..cn u help me out pliz..m really interested..

6 posts

Wannabe Geek


  # 559678 19-Dec-2011 16:39
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Sowi about being a noob but i want to be sure coz ur customer service hve told me sumting else and u r telling me someting else..i just want to be sure..thx in advance..cn u help me..

1002 posts

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Slingshot

  # 559685 19-Dec-2011 17:02
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Sorry sumeetp,

I have actually given you incorrect information there and have edited the original post.

I have double checked this with one of my colleagues and was informed that this deal is only for new customers. Normally the pricing for the unlimited plan is $80 per month.

-Shaun




258 posts

Ultimate Geek
Inactive user


  # 559687 19-Dec-2011 17:06
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Slingshot: Hi th3r3turn,

Yes you can get this plan with a TelstraClear homeline, however there is an additional charge of $10 per month. Or, if you move your tolls over to Slingshot, then it will only be an additional charge of $5 per month.

-Shaun


wow thanks ill be looking at this deal asap. so my understanding is the cost would be 70$ per month for ayce

1002 posts

Uber Geek
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Slingshot

  # 559704 19-Dec-2011 17:35
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That is correct if you are a new customer, If you already have broadband with Slingshot it will be slightly more.

Offer is only valid till the 23rd of December.

-Shaun




6 posts

Wannabe Geek


  # 559711 19-Dec-2011 17:47
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Thx for da reply mate..hope it wz available for existng customers for 60 bucks..80 bucks is wae to expensive..i tink its wrong that slingshot forgot about their existng customers..thx anywae shaun

236 posts

Master Geek


  # 559732 19-Dec-2011 18:38
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does Slingshot publicly disclose how many warning letters they send to their customers in obedience to the new piracy/ISP laws?

...I find it hard to believe someone would offer unlimited broadband, even at poor speeds (or whatever catch the service has), without being confident they can discourage the sort of data usage (up and down) common with pirates (i.e., almost every potential customer who has any desire for more bandwidth).

457 posts

Ultimate Geek
+1 received by user: 28

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  # 559795 19-Dec-2011 23:39
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Lykho: does Slingshot publicly disclose how many warning letters they send to their customers in obedience to the new piracy/ISP laws?

...I find it hard to believe someone would offer unlimited broadband, even at poor speeds (or whatever catch the service has), without being confident they can discourage the sort of data usage (up and down) common with pirates (i.e., almost every potential customer who has any desire for more bandwidth).


* We don't disclose at all how many we get or even if we get them.
* I personally don't believe it's the ISP responsibility to do what the police should be doing.
* Between capped and unlimited plans the data patterns are the same its just the amount that changes.




---------------------------------------------------------------
Nebukadnessar


65 posts

Master Geek
+1 received by user: 2


  # 559800 20-Dec-2011 00:04
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th3r3turn:
Slingshot: Hi th3r3turn,

Yes you can get this plan with a TelstraClear homeline, however there is an additional charge of $10 per month. Or, if you move your tolls over to Slingshot, then it will only be an additional charge of $5 per month.

-Shaun


wow thanks ill be looking at this deal asap. so my understanding is the cost would be 70$ per month for ayce


Incorrect, its $60 regardless of who your HL + Tolls are with.

That is if SS are able to provision BB services on your Telstra HL.

This is in regards to the promo which is currently running, ending 23rd Dec 2011. 

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