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mkl

49 posts

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  Reply # 538715 28-Oct-2011 13:41
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mattRSK: Currently not connected as I reset the router and updated my details for the slingshot account. Router log shows PPP error, contacted Slingshot who have said it will be working by this afternoon.


Same here, got an email saying my broadband was connected yesterday but PPP would not connect even with correct details. Can't use old Telecom Internet either so currently on 3G :(

Hopefully it will be fixed today.

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  Reply # 538717 28-Oct-2011 13:44
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mkl:
mattRSK: Currently not connected as I reset the router and updated my details for the slingshot account. Router log shows PPP error, contacted Slingshot who have said it will be working by this afternoon.


Same here, got an email saying my broadband was connected yesterday but PPP would not connect even with correct details. Can't use old Telecom Internet either so currently on 3G :(

Hopefully it will be fixed today.


Hey if you haven't I would call them up and let them know. Something to do with notifying the provisioning team? I have had two emails, one saying connected and one saying active. However no connection yet.

 
 
 
 


mkl

49 posts

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  Reply # 538757 28-Oct-2011 15:02
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Yeah I already called them up, but they said it will take sometime, could be today or in the weekends.

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Slingshot

  Reply # 538771 28-Oct-2011 15:42
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Hey Guys, Slingshot here, 

PM your account number to me and one of our techs will take a look into your issues and give you a call.

Kind regards

Slingshot.




mkl

49 posts

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  Reply # 538777 28-Oct-2011 16:01
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Thanks, have sent a message to you with my account number :)

*Edit* Within 10~20 minutes I got a call and everything is up and running, cheers!

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  Reply # 538819 28-Oct-2011 17:54
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Download Speed: 1908 kps (238.5 KB/sec transfer rate)
Upload Speed: 708 kps (88.5 KB/sec transfer rate)
Packet Loss: 0 %
Jitter: 4 ms
Latency: 34 ms
Test Server: nz-akl


Download Speed: 1855 kps (231.9 KB/sec transfer rate)
Upload Speed: 620 kps (77.5 KB/sec transfer rate)
Packet Loss: 0 %
Test Server: us-la

191 posts

Master Geek
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  Reply # 538958 29-Oct-2011 09:30
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mattRSK:


Download Speed: 1908 kps (238.5 KB/sec transfer rate)
Upload Speed: 708 kps (88.5 KB/sec transfer rate)
Packet Loss: 0 %
Jitter: 4 ms
Latency: 34 ms
Test Server: nz-akl


Download Speed: 1855 kps (231.9 KB/sec transfer rate)
Upload Speed: 620 kps (77.5 KB/sec transfer rate)
Packet Loss: 0 %
Test Server: us-la


It seems a bit slow - do you have an ADSL or ADSL2+ connection?

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  Reply # 538959 29-Oct-2011 09:36
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Type Fast Path
Data rate(Kbps) D 7616/U 832
Noise Margin D 15/U 13
Output power(dBm) D 4/U 2
Attenuation(dB) D 119/U 78

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  Reply # 539088 29-Oct-2011 20:55
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Is ADSL2+ available on this plan? The previous speed tests indicate they're both on ADSL1.

Very keen to switch over as 100GB doesn't suit us (not even doing anything illegal, just a lot of Netflix HD streaming), one month left on contract with Telecom.




 


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  Reply # 539089 29-Oct-2011 20:58
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Yes its ADSL2+
I have downloaded from the cache at 1.4megabytes a second - not megabits in the past




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




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  Reply # 539091 29-Oct-2011 21:00
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Peppery: Is ADSL2+ available on this plan? The previous speed tests indicate they're both on ADSL1.


Would be fair to assume so, I dont think there are any non-adsl2+ plans about, it would be pretty scandalous if it wasnt



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Vocus

  Reply # 539109 29-Oct-2011 22:22
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Hi, yes, we support adsl2+ if your exchange supports it.

In fact, we have a customer who has managed to pull down over 160GB in a day on AYCE, which is certainly not possible on adsl1 :)

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  Reply # 539147 29-Oct-2011 23:35
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AdrianD: Hi, yes, we support adsl2+ if your exchange supports it.

In fact, we have a customer who has managed to pull down over 160GB in a day on AYCE, which is certainly not possible on adsl1 :)


Awesome, cheers! Any idea for how long this is running for (or if I can place an order in advance)? Our Telecom contract is up in December and we're looking to move everything over to Slingshot then. 




 


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  Reply # 539387 30-Oct-2011 22:40
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Can I get the new price as an existing customer?

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  Reply # 539433 31-Oct-2011 09:21
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Im looking at signing up for this but when you do go to select broadband plan and Unlimnted option for $60 it still says below there is a 12 month contract.

I called Slingshot call center about this and they said just ignore 12 month contract part, they have not fixed it on there web site. Is this correct seems a bit weird to be signing up for a non contract plan yet it says there is a 12 month contract.

Anyone else found this?


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