Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


304 posts

Ultimate Geek
+1 received by user: 13


Topic # 92601 2-Nov-2011 21:33
Send private message

After having no issue with Snap internet I decided to give Slingshot another go on there new $60 no contract plan as price was great. But think I have just made a big mastake. 

After being told I was connect at lunch time I spent about 30min trying to config router but would not work so called help desk and they said all was good at there end an must be my modem. I dis agreeded but was insisted to try another modem. So to save hassle I took a 30min drive to mates house to borrow his and try that. Still same issue would not connect. 

Rang call center again this evening and this time they said it was becase they had not activated my account correctly. Well what a waste of time all that was.

Now its finally working and I know they throttle speeds but man im getting 28 KB/sec maybe maxing at 80 KB/sec if im lucky in IDM for fileserve file. On Snap the slowest I ever got was 900 KB/sec and normally it was much faster than that.

Can anyone on this plan tell me do they throttle speeds like this 24/7  or is it worse in the evening. Cause this seems excessive throttling.     

Create new topic
6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 540493 2-Nov-2011 21:41
Send private message

"But think I have just made a big mistake." yes you have.

...luckily.....

"no contract plan"

.......so just phone up and switch back to snap.

69 posts

Master Geek

Trusted

  Reply # 540677 3-Nov-2011 12:23
Send private message

bbunnys - please send me an email with your contact details and I will get this resolved with urgency - the performance you are describing does not sound at all right.

Thanks

Scott.Page@team.slingshot.co.nz 




ScottP

5 posts

Wannabe Geek


  Reply # 541832 6-Nov-2011 22:46
Send private message

HI Scott , no it doesnt sound right but since I switched for the 40GB plan to the new 250 my speeds during evening til early morning are the same right now d/l trial version of prog from sony and getting aroung 40kbs I was going awesome before that , you hadnt heard from me in a while ( you have had contact from me before.)
But speeds during school hours are awesome full speed for me bt any other time is terrible, forget youtubing and any downloading.
Heres my current case number
You reference number is 3726856.

HDOG

920 posts

Ultimate Geek
+1 received by user: 65

Trusted

  Reply # 541838 6-Nov-2011 23:26
Send private message

I'm gonna have to ask if that's not right actually as I've been really impressed by the Slingshot deals and had seriously considered jumping onboard from xnet but when at my friends recently during peak hours those speeds as being described as above are exactly as he is getting at those same times off peak speeds great but at peak times it never went above 40kbps so now yeah I am like many others just patiently awaiting xnet's new deals to be announced.

994 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 542049 7-Nov-2011 14:47
Send private message

hddog: HI Scott , no it doesnt sound right but since I switched for the 40GB plan to the new 250 my speeds during evening til early morning are the same right now d/l trial version of prog from sony and getting aroung 40kbs I was going awesome before that , you hadnt heard from me in a while ( you have had contact from me before.)
But speeds during school hours are awesome full speed for me bt any other time is terrible, forget youtubing and any downloading.
Heres my current case number
You reference number is 3726856.

HDOG


Hi,

I'll have one of our technicians take a look and see what he can do on your fault.




5 posts

Wannabe Geek


  Reply # 542241 7-Nov-2011 21:16
Send private message

Cheers Thanks

98 posts

Master Geek
+1 received by user: 1


  Reply # 542843 8-Nov-2011 21:34
Send private message

I'm experiencing exactly the same problems. I know scott called one of my flatmates and they said the problem was fixed (they barely use the net).

I have sent scott another email tonight with the situation :)

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.