Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | ... | 26
armourking
21 posts

Geek


  #550513 27-Nov-2011 09:52
Send private message

Jeez, it's been, and continues to be, a mission to get connected.
I'm on Maxnet naked ADSL, and filled out the form to switch last Friday. That's cool, sign up, get the email to say if you've already got ADSL, to give Slingshot a call and give out those details. All fine and good, get a date for install, Thursday the 24th.
Wednesday comes, and get a text message to say "Tomorrow is your install day! things might be up and down for 3 hours".
Come home from work, no dial tone on the line, ad the modem only gets auth from the Maxnet account, not if I put in the Slingshot one. That's ok, I figure, it's still technically the 24th until midnight.
Friday rolls around, still no change, so I ring up.
Turns out the tech was waiting for if it needed to be a full install (ie wiring) or not. Ok; valid-ish question if it was a new install, but not so much if it's a transfer - and doubly so if it was No on the form I filled in. Maybe it was misread, or something down the line, however, once it was raised it wasn't ever asked of me! I had to ring up a day after the install date.
Anyway, that got sorted and I was was told I'd be contacted and told about a new install day. Doesn't come on Friday, but that's fine.
This morning, however, I get a text and an email to say I'm connected. No dial tone, no connection to the 'net unless I put back in the Maxnet user.
At this point, I just need one or the other of my ISP's to be out of the picture - as it'll be over a week now of essentially paying for both at the same time.

Slingshot

1002 posts

Uber Geek

Trusted
Slingshot

  #550605 27-Nov-2011 16:32
Send private message

Hi armourking,

If you could send me your account number I will take a look for you.




 
 
 
 


techmeister
310 posts

Ultimate Geek


  #550698 27-Nov-2011 22:03
Send private message

Hi Slingshot

I rang up on Friday to change from Telecom to Your uncapped plan and now my 2talk VOIP phone cannot receive incoming calls and when I log into my old Slingshot account (been with you before) I see my 2talk phone number in the visibill lines description part which should not be there.
Have they maybe used the wrong phone number? I did not want to port my Telecom phone line at all just toll calls and broadband.

Slingshot

1002 posts

Uber Geek

Trusted
Slingshot

  #550920 28-Nov-2011 12:48
Send private message

Hi,

If you PM me your details I will take a look for you




durq
9 posts

Wannabe Geek


  #551172 28-Nov-2011 20:11
Send private message

Just been connected today, and downloads from my newsgroup server have dropped from around 800kbps with my previous ISP to under 4kbps

It been like this from about 10am this morning till right now. There's traffic shaping and then there's this, which amounts effectively to a total block, and I'm extremely dissatisfied

I'm on the 250g plan, which I opted for over the non-contract unlimited plan as I was advised by the CSR on the phone that it would be less throttled that the unlimited plan.

Completely mis-sold, very dissatisfied, and trapped in a contract I was advised to take by slingshot

Slingshot

1002 posts

Uber Geek

Trusted
Slingshot

  #551365 29-Nov-2011 11:23
Send private message

Hi durq,

If you could send me your account number I will take a look.




techmeister
310 posts

Ultimate Geek


  #551913 30-Nov-2011 17:02
Send private message

Slingshot: Hi Username1,

This is most likely due to the off-peak period starting at 2am. Our network load goes up hugely at this time as tens of thousands of users turn on mass torrent and filesharing downloads.

That said, if you could send me your account info i'll take a look and see if we can do anything to help


I have signed up the $60 uncapped plan, does this mean my 18 yo will not be able to play WOW at 2am, if so he will not be happy.
I thought this plan was in a different bandwidth  pool? to the other plans?

 

 
 
 
 


Slingshot

1002 posts

Uber Geek

Trusted
Slingshot

  #551964 30-Nov-2011 19:23
Send private message

This will depend on your usage at 2am. I think he should be fine.




adresdendoll
60 posts

Master Geek


  #552816 2-Dec-2011 20:14
Send private message

Hi Slingshot (Peter)

I have PM'd you hopping you can help me out.

Cheers
Darren 

codyc1515
1598 posts

Uber Geek
Inactive user


  #552824 2-Dec-2011 20:31
Send private message

I need some help, Scott hasn't sent my router back for months now and appears to be ignoring my repeated calls to his mobile and office number, as well as any emails I send him.

Deff
5 posts

Wannabe Geek


  #552878 2-Dec-2011 22:22
Send private message

.

Slingshot

1002 posts

Uber Geek

Trusted
Slingshot

  #554023 5-Dec-2011 13:29
Send private message

codyc1515: I need some help, Scott hasn't sent my router back for months now and appears to be ignoring my repeated calls to his mobile and office number, as well as any emails I send him.


If you send me your account number I will take a look for you.




codyc1515
1598 posts

Uber Geek
Inactive user


  #554024 5-Dec-2011 13:30
Send private message

Slingshot:
codyc1515: I need some help, Scott hasn't sent my router back for months now and appears to be ignoring my repeated calls to his mobile and office number, as well as any emails I send him.


If you send me your account number I will take a look for you.

No account number, this was in private.

tnaseem
82 posts

Master Geek


  #554044 5-Dec-2011 13:50
Send private message

durq: Just been connected today, and downloads from my newsgroup server have dropped from around 800kbps with my previous ISP to under 4kbps


I'm having a similar issue with my speeds. When I signed up, I was getting great speeds (synced at 1.041 / 20.795). Now, I'm only getting less than 7Mb down, often much lower (checked my speed at Slingshot Speed Test, which gives me similar results), and this is off peak.
 
I guess I should send my Account number to you too to check out?

Cheers,
Tarique.
 

techmeister
310 posts

Ultimate Geek


  #554183 5-Dec-2011 18:34
Send private message

Wonder if a kind Slingshot person could help with this issue.

I have friend that has built a new house and he wants to move his phone number to the new house.
He has his home line and broadband with slingshot, when he rang a Slingshot CSR he was told he could not do this, I can't remember the reason but it did not sound right.

Is there in fact an issue with this?

Could someone please have a look at this.


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | ... | 26
View this topic in a long page with up to 500 replies per page Create new topic





News »

NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.