Im in the same boat, I cant stand slingshot speeds whats the point in advertising all this download when its only possible to use it in off peak hours which i found really for me are between 1am-11am.

Modem: Bandwidth (Up/Down) [kbps/kbps]: 1.009 / 8.915

Let alone the lack of skills in the help desk, who just cant seem to get anything right for me