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20 posts

Geek
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  Reply # 678429 28-Aug-2012 21:40
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So the people who are complaining about prices. Is Genius actually not available to you guys ?

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  Reply # 678458 28-Aug-2012 22:11
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For those of you whom cannot get Genius. I suspect the infrastructure where you live does not support it. You're Offnet, in which case you're lucky to be getting something that isn't Mobile Broadband. It is obviously more difficult and expensive for them to provide you with the service and thus the pricing reflects this.... i agree they should also be cheaper now too but you're tripping if you think you're going to be able to pay the same amount and get the same amount of data as Genius coverage Customers and you need to understand this. Also, chances are, and this is what will be really funny, the other ISPs, they aint gonna be of any help, they're gonna be hitting you with something other than what is advertised and available to the general Urban-living public too, If Orcon cant put you on a Genius plan, then it is more than likely that the other ISPs are gonna put you on an alternative and more expensive plan too ....believe it or not Orcon is not actually trying to shaft you guys. If anything you should be directing the angst at the Government, they're the ones responsible for our infrastructure.... but then of course the Government already has that one covered right.... that's what the UFB is all about.

 
 
 
 


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  Reply # 678470 28-Aug-2012 22:34
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Nvoid,

If you had taken the time to read this thread you would see that Genuis is not available to some of us, its an exciting product I would certainly try it, were it available.
Why they cannot provide it is of no concern to me. 
I like others are not "offnet" I have a fully stable Adsl  connection.
The competitive plans we are asking for are not any different that offerings from other competitive providers.  To suggest we would or should not qualify for standard advertised adsl connections is naive.
As others that you claim are offnet have and will continue to churn to better offerings by competitive providers.

We have no angst to project to UFB or the government.  As they did not promise all there customers via email to all be prepared for exciting new plans that would benefit all.

Trip less think more

Jeremy


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  Reply # 678539 29-Aug-2012 02:26
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nVoID: So the people who are complaining about prices. Is Genius actually not available to you guys ?


I can get genius I just don't want it I like having a Land line Ph when the power is out and don't say buy an ups get real why should I when I have perfectly working ADSL2+ and a land line for phone..
I just want Orcon to make up their minds about what they are going to offer us non genius users compared to those that are getting a largess of DATA from Orcon on genius at no real extra cost shoot I'd be happy to get double my 30GB DATA (for 60GB per month)

My mother is on telecom her standard monthly DATA pack got increased from 5GB a month (she didn't even use all that) to a much healthier 20GB for nothing nadda not one red cent extra

It's been months now and still no word from Orcon on whats going on

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Vocus

  Reply # 681338 4-Sep-2012 14:38
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Hi guys,

A quick note from me – sorry about the lack of updates here.

We have been working on a range of things.

Firstly – we have been increasing the coverage of Genius, so if you wanted Genius, and have checked but couldn’t get it, it’s worth checking again.

UFB is rolling out at a great speed (so I hope you have checked whether these plans are available for you).

We’ve also been unbundling more exchanges, with more to come, and will have new LLU plans in the coming weeks that will match the Genius plans.

If you are on UBA, the wait will be a little longer, but we will get there.

Again, apologies for the delay, it’s a smallish team working on loads and loads of stuff.




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Vocus NZ
[Slingshot, Orcon and Flip]


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  Reply # 681359 4-Sep-2012 15:19
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Firstly ? we have been increasing the coverage of Genius, so if you wanted Genius, and have checked but couldn?t get it, it?s worth checking again

Big woop I don't want genius

UFB is rolling out at a great speed (so I hope you have checked whether these plans are available for you).

wont be able to get it here for atleast 5 years so another big woop

We?ve also been unbundling more exchanges, with more to come, and will have new LLU plans in the coming weeks that will match the Genius plans

not in the Hawkes Bay you haven't so yet agian Big Woop

If you are on UBA, the wait will be a little longer, but we will get there.

oh great so the waiting game continues why is it so hard to just do what you've done with the genius plans but make across the board for everyone it seems that non genius users are being made to feel like third class netazins


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Vocus

  Reply # 681364 4-Sep-2012 15:33
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Ah, we are unbundling in HB - I think you could be in luck ... 
Fire me an email with your details and I can check for you.
quentin.reade@team.orcon.net.nz

Cheers!




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[Slingshot, Orcon and Flip]


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  Reply # 681381 4-Sep-2012 16:22
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I've spoken to Chorus techs outside my house doing some work and they said it could be upto 5yrs before it hits the street outside my house

as for LLU I'm 4.8Kms away from either the Taradale Exchange or the Onekawa Exchange and don't wish to be downgraded to 2.2Mbps again

I'm on EUBA via an cabinet just around the corner from me (8~900m away) according to Chorus techs

email sent which includes an uptodate UFB map and where I sit

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  Reply # 681494 4-Sep-2012 21:10
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Athlonite: Firstly ? we have been increasing the coverage of Genius, so if you wanted Genius, and have checked but couldn?t get it, it?s worth checking again

Big woop I don't want genius

UFB is rolling out at a great speed (so I hope you have checked whether these plans are available for you).

wont be able to get it here for atleast 5 years so another big woop

We?ve also been unbundling more exchanges, with more to come, and will have new LLU plans in the coming weeks that will match the Genius plans

not in the Hawkes Bay you haven't so yet agian Big Woop

If you are on UBA, the wait will be a little longer, but we will get there.

oh great so the waiting game continues why is it so hard to just do what you've done with the genius plans but make across the board for everyone it seems that non genius users are being made to feel like third class netazins



You know you could have at least acknowledged him or thanked him for taking the time to post an update instead of whinging about it. They're not obliged to post anything on here and they generally do it in their own time. A little bit of gratitude, even if it wasn't exactly the answer you wanted, goes a long way.




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  Reply # 681605 5-Sep-2012 08:33
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corksta:
Athlonite: Firstly ? we have been increasing the coverage of Genius, so if you wanted Genius, and have checked but couldn?t get it, it?s worth checking again

Big woop I don't want genius

UFB is rolling out at a great speed (so I hope you have checked whether these plans are available for you).

wont be able to get it here for atleast 5 years so another big woop

We?ve also been unbundling more exchanges, with more to come, and will have new LLU plans in the coming weeks that will match the Genius plans

not in the Hawkes Bay you haven't so yet agian Big Woop

If you are on UBA, the wait will be a little longer, but we will get there.

oh great so the waiting game continues why is it so hard to just do what you've done with the genius plans but make across the board for everyone it seems that non genius users are being made to feel like third class netazins



You know you could have at least acknowledged him or thanked him for taking the time to post an update instead of whinging about it. They're not obliged to post anything on here and they generally do it in their own time. A little bit of gratitude, even if it wasn't exactly the answer you wanted, goes a long way.


Todate it's been like getting blood out of a stone for info on this from Orcon.  They're not interested in anyone who doesn't want to be on their Genius platform..




Regards,

Old3eyes


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  Reply # 681606 5-Sep-2012 08:55
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corksta: You know you could have at least acknowledged him or thanked him for taking the time to post an update instead of whinging about it. They're not obliged to post anything on here and they generally do it in their own time. A little bit of gratitude, even if it wasn't exactly the answer you wanted, goes a long way.

True dat. I'm on LLU so I for one will be looking forward to the imminent new plans.

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  Reply # 681631 5-Sep-2012 10:12
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old3eyes:
corksta:
Athlonite: Firstly ? we have been increasing the coverage of Genius, so if you wanted Genius, and have checked but couldn?t get it, it?s worth checking again

Big woop I don't want genius

UFB is rolling out at a great speed (so I hope you have checked whether these plans are available for you).

wont be able to get it here for atleast 5 years so another big woop

We?ve also been unbundling more exchanges, with more to come, and will have new LLU plans in the coming weeks that will match the Genius plans

not in the Hawkes Bay you haven't so yet agian Big Woop

If you are on UBA, the wait will be a little longer, but we will get there.

oh great so the waiting game continues why is it so hard to just do what you've done with the genius plans but make across the board for everyone it seems that non genius users are being made to feel like third class netazins



You know you could have at least acknowledged him or thanked him for taking the time to post an update instead of whinging about it. They're not obliged to post anything on here and they generally do it in their own time. A little bit of gratitude, even if it wasn't exactly the answer you wanted, goes a long way.


Todate it's been like getting blood out of a stone for info on this from Orcon.  They're not interested in anyone who doesn't want to be on their Genius platform..


Totally agree. But with a response like the one that was given from Athlonite why would anyone from Orcon want to comment further?




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  Reply # 681634 5-Sep-2012 10:19
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corksta:

Totally agree. But with a response like the one that was given from Athlonite why would anyone from Orcon want to comment further?


Correct....and responses like those have made some company reps stay away from GZ publicly.

Even though the answer may not be in the time frame or context you want, at least show some decency and say thanks.

No company has to respond to anything on GZ, those that do, do it as a courtesy.

I know it can be frustrating trying to get information from some companies, but they cant always answer - sometimes its a matter of talking to the right person/department as well.

Quentin has taken the time to reply and given what information he can, he cannot do anymore than that.





XPD / Gavin / DemiseNZ

 

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  Reply # 681933 5-Sep-2012 17:20
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Thank you Quentin for the info and update

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  Reply # 682023 5-Sep-2012 21:20
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bazzer: 
True dat. I'm on LLU so I for one will be looking forward to the imminent new plans.


Am also on the LLU service and am keen on upping my data levels.  Was lucky that got a deal when joining and got bonus 1Tb of startup data with 40Gb per month but am going through the bonus data a tad fast.

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