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22647 posts

Uber Geek

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  # 699684 11-Oct-2012 14:08
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Would probably fall foul of the fineprint taking away what the adverts offer if they did try to bill you anyway.




Richard rich.ms

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  # 699787 11-Oct-2012 16:21
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I've been on the 100/10 UFB unlimtied plan, ping is around 5 when I'm on bf3. Downloads are anywhere from 1mb/s to 10mb/s, fast enough for me I suppose. Speed test is around 50mb/s download for national data. No problems so far thou the speed is 50% slower then the rated 100mb/s. I know it's not suppose to hit 100mb/s but  wasn't expecting half the number.

 
 
 
 


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  # 699806 11-Oct-2012 16:39
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100/10? Isn't it meant to be 100/50?

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  # 699811 11-Oct-2012 16:41
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Lorenceo: 100/10? Isn't it meant to be 100/50?


my bad 100/50. upload I'm getting around 30mb/s on speedtest.org, Facebook video uploads etc if im lucky is around 1mb/s...

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  # 700171 12-Oct-2012 13:29
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SamF: Not sure if anyone's point this out already but in reading the Orcon 'Fair Use' policy for the unlimited plan the following section jumps out and bites my *rse:


If, in Orcon?s sole opinion, your usage is so heavy that it materially exceeds estimated use patterns over any month or Orcon believes that your usage of our services will adversely affect the quality of the service received by other customers, then Orcon may (in its sole discretion):

? de-prioritise your access to the network;

? apply charges to your account for the excessive and/or unreasonable element of your usage;

? suspend or restrict access to your service; or

? terminate your service.

Where reasonable, Orcon will provide you with notice before suspension, restriction or termination. If we terminate your services and you have agreed to a fixed contract term you may have to pay the applicable early termination fee.

?
So basically, without notice, Orcon can charge you for 'excessive' usage, and they're not telling people what they consider excessive....

Ya... sounds fair to me!!



Yes I read that too and was also wondering what/how much they (Orcon) class as fair use

As I'm of the opinion unlimited should mean just that not limited by some arbitrary number that no one knows

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  # 700707 13-Oct-2012 17:27
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I never liked the wording on these things when 'fair use' comes in to play when offering unlimited.

Whats worse is how they estimate, based on their faq they say

'We have used Orcon customers? average and estimated usage of our services to develop this Fair Use Policy and we may monitor your account to check that this policy is being followed.'

I would have an educated guess and say that the usage of an existing 'average' orcon customer would be under what most would think when they get an unlimited plan. Unlimited having the connotation that large amounts, not average amounts would be downloaded.

Even if they do not tell you the amounts I would think it should be somewhere north of 200gigs given that the same $$ currently gives you 200gigs without prioritisation. Who knows how much, 50% more? I sure as heck would not accept an additional charge on my bill when I passed an amount that I didn't know and that they are unwilling to tell me on an 'unlimited' plan.

Anyway, it doesnt impact me as I went from 120gig to 200 gig with the last pricing changes and cant see myself using more in the short term. I really dont like the wording on these things though.

676 posts

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  # 700772 13-Oct-2012 21:56
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I would be inclined to expect that Unlimited would allow for data use of higher than any of the other services they have provided to consumers, Including their 1tb plan.

But honestly I'd be curious to know if my general usage of 600-900gb a month (With another ISP) would be considered against Orcon's fair usage policy if I was on their Unlimited plan.

 
 
 
 


6434 posts

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  # 700775 13-Oct-2012 22:12
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lucky015: I would be inclined to expect that Unlimited would allow for data use of higher than any of the other services they have provided to consumers, Including their 1tb plan.

But honestly I'd be curious to know if my general usage of 600-900gb a month (With another ISP) would be considered against Orcon's fair usage policy if I was on their Unlimited plan.


That would make sense. If the fair usage was anything close to 1TB then they could have just offered a cap at that amount, lime they had before


The way I think about it is like this. On adsl, getting through 1TB is possible but pretty bloody hard, so a fair usage on an unlimited adsl of 1tb is probably reasonable. But on ufb, especially on the 100Mbit connection, multiTB usage is quite possible and so the fair usage limit would have to be much higher.

iMO the limit would need to be at least 5TB to make it different from a simple cap. Anything less than that, especially on ufb where massive amounts of data are possible, would be bad form. Offering unlimited on ufb they would have to be expecting multiTB usage from some people, and ifthey don't allow it then they shouldn't advertise unlimited data.

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  # 700789 13-Oct-2012 22:37
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NonprayingMantis:

The way I think about it is like this. On adsl, getting through 1TB is possible but pretty bloody hard, so a fair usage on an unlimited adsl of 1tb is probably reasonable. But on ufb, especially on the 100Mbit connection, multiTB usage is quite possible and so the fair usage limit would have to be much higher.


If I can do over a TB on a slingshot flatrate connection, its not hard.

IMO flatrate means leave stuff open 24/7 with no limits at the user side, if the ISP thinks its too much then its up to them to throttle and prioritize traffic as slingshot do. To have _any_ amount they consider a limit, or to selectivly punish heavy users by moving to another bandwidth pool makes it no longer a flatrate service.




Richard rich.ms

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Master Geek


  # 700793 13-Oct-2012 22:53
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I really don't understand how people can chew through TB's of data on stuff that is not illegal. What do they do all day? Download 16 different linux iso's every day whilst watching youtube at 1080p 24/7?

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  # 700796 13-Oct-2012 22:56
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Its not up to you to wonder what the content is or is not, just as it is not up to the ISP.




Richard rich.ms

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  # 700806 13-Oct-2012 23:29
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richms: Its not up to you to wonder what the content is or is not, just as it is not up to the ISP.


Agreed and from the ISP standpoint they do not care what you download any further than holding up to their legal obligation to comply with the current laws, They have no obligation or interest in monitoring what you use your service for other than to assist with making that service as effective as possible.

But it really is just as easy to download TB's of data with legal services such as iSKY, Netflix, Quickflix, OnDemand, Steam games, etc as it is to do the same via any other means, It does cost a bit more but its still entirely possible.

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  # 704034 20-Oct-2012 15:39
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I'm on the 60 gb plan, and last month failed to use it up by around 25 gb. This month I've just about used it all up - with 3 days to go - so I rang Orcon to go on their unlimited plan. Unfortunately I got stonewalled: I was unable to change plans immediately, or buy a data package, I was just told any new plan change can only start at the start of your billing period and we don't sell data like that any more!
Thats so unfair!
So I'm stuck with what I have till the 23rd, then I'll be very careful to only use what I need and not let Orcon worry I'll be using tb's of data (I'm kidding).
There is NO Customer relationship, No understanding of basic fairness, and that can only come back and bite them where the sun don't shine.

86 posts

Master Geek


  # 704302 21-Oct-2012 13:32
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Well, my plan switches over to the "unlimited" plan starting tomorrow after midnight.
I'll be very interestedly keeping a close eye on browsing, downloading, and video streaming (youtube) speeds.

I'm in a place (Grey Lynn) where I'm at the very edge of an area which is still serviced by the Ponsonby exchange, and not a cabinet. As a result, we're getting noise injection from all of the nearby cabinets, and we're not in a cabinetised area, but not quite close enough to the exchange to get good speeds from there. So we're in a poor speed area anyway, in terms of SINAD/SNR/ physical connection speed.
We make do, we get just above the perceived cutoff point for socalled "broadband".... just over 10Mbps.
But I find that if I do a speed test to a local speed test site, the speeds are usually just over 10Mbps, but if I try the same to an international site, the speeds are more like 2 or 3 Mbps, and very jittery.
Youtube and other video streaming is a bit hit and miss, and can only be streamed in very low definition most of the time.
I am not eligible for the UFB which is rolling out in my street this Month, because I live in a shared block of townhouses which isn't getting the setup installed, and have no say in the matter.

So, I'll be interested to see if we see any change in speeds as of tomorrow with the unlimited plan.

1387 posts

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  # 704303 21-Oct-2012 13:36
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samgab: Well, my plan switches over to the "unlimited" plan starting tomorrow after midnight.
I'll be very interestedly keeping a close eye on browsing, downloading, and video streaming (youtube) speeds.

I'm in a place (Grey Lynn) where I'm at the very edge of an area which is still serviced by the Ponsonby exchange, and not a cabinet. As a result, we're getting noise injection from all of the nearby cabinets, and we're not in a cabinetised area, but not quite close enough to the exchange to get good speeds from there. So we're in a poor speed area anyway, in terms of SINAD/SNR/ physical connection speed.
We make do, we get just above the perceived cutoff point for socalled "broadband".... just over 10Mbps.
But I find that if I do a speed test to a local speed test site, the speeds are usually just over 10Mbps, but if I try the same to an international site, the speeds are more like 2 or 3 Mbps, and very jittery.
Youtube and other video streaming is a bit hit and miss, and can only be streamed in very low definition most of the time.
I am not eligible for the UFB which is rolling out in my street this Month, because I live in a shared block of townhouses which isn't getting the setup installed, and have no say in the matter.

So, I'll be interested to see if we see any change in speeds as of tomorrow with the unlimited plan.


You may be getting a high error rate.  If so you may find you get better performance with EUBA low interleaving setting, or whatever Orcon names the same on their equipment. (18 versus 9 msec latency type thing).

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