Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
1539 posts

Uber Geek

Trusted

  # 725893 2-Dec-2012 22:22
Send private message


From Orcons facebook page about the unlimited plan speed, Thought it's very fitting :)




70 posts

Master Geek


  # 726101 3-Dec-2012 12:39
Send private message

Sounddude:
charliebrownnz: Ever since the unlimited plan has came out the in-game latency I experience between about 7pm and midnight has been terrible. Up untill about 6 weeks ago I wasn't noticing any lag whatsoever and now I'm getting up to 2000ms lag in diablo 3. I've logged a support call, and rung them 3 times and have been told the last two times that I have to await a tier 2 tech support person to contact me the next day. So either its just pure co-incidence that my experience has degraded just recently or the unlimited plan is affecting users that choose not to go on unlimited plan.

Its a real shame as I've always been a good fan of orcon, recommended them to people and have never had issues untill lately. If I don't hear back from that support person then I'll probably change providers.


Hi

Can you let me know how Diablo3 performs over the next couple of days. We have done some tweaking which might help.




Thanks for the reply. Last night the latency kicked in at about 6pm again, by 7pm it became unplayable.

I'm not sure if it is just Diablo 3 that is slow, I will try a bit of xbox live if Diablo slows down. I also notice that general browsing response time slows down when Diablo does - when I say response time I mean that the page loads fast after a 2-3 second delay. As far as download speeds go I've tried a few 30 megabyte downloads from download.com and hp.com and the speeds do slow down to 300 to 500 kbs which is about half of my normal speed - I use a download manager. I've also ran some speedtests however these don't seem to reflect my actual experience.

Update: I also get occasional connection drop-outs once things start to slow down.

Update2: I forgot to mention I'm not even on the unlimited plan - I'm on Orcon @ Home 70GB. Previous experience with unlimited plans on Telecom and Slingshot put me off as their performance was abysmal.

 
 
 
 


I fix stuff!
1795 posts

Uber Geek

Trusted
Vocus
Subscriber

  # 726125 3-Dec-2012 13:07
Send private message

charliebrownnz:

Update2: I forgot to mention I'm not even on the unlimited plan - I'm on Orcon @ Home 70GB. Previous experience with unlimited plans on Telecom and Slingshot put me off as their performance was abysmal.


Could have said that to start with :P

Not normal behavour. Have you logged a ticket with the helpdesk yet?

70 posts

Master Geek


  # 726133 3-Dec-2012 13:19
Send private message

Sounddude:
charliebrownnz:

Update2: I forgot to mention I'm not even on the unlimited plan - I'm on Orcon @ Home 70GB. Previous experience with unlimited plans on Telecom and Slingshot put me off as their performance was abysmal.


Could have said that to start with :P

Not normal behavour. Have you logged a ticket with the helpdesk yet?


Sorry about that, I implied it in my first post but didn't explicitly say so.

Yes I have logged it via the website and phoned in a number of times. Ran some diagnostic software sent to me from the help desk and was told a tier 2 tech would look at it. Havn't heard back since I phoned on Thursday. I only posted in this forum as the service degradation only happened not long after the go-live of the unlimited plans.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone New Zealand starts two year partnership with LetsPlay.Live
Posted 28-Jan-2020 11:24


Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.