Is anyone from Orcon able to help as this is affecting her ability to VPN to work from home. She has done all the trouble shooting steps that different people have told her to do but still no luck.
gjm: Lives in Mt Eden, shared house with multiple lines in to multiple flats. Chorus tech came out to do some work on another line into a different part of the house and since then speed as been pretty much unusable. Previously it was around 6m down.
Orcon genius is being used, dont have stats sorry. I realise speed can be greatly affected by internal wiring (have had coffeebaron install master splitter for me at my house) but seems strange coincidence.
I guess my point is she has called Orcon multiple times, done everything they asked, been told different stuff by different people and seems to not be able to make any progress using the normal channels hence my post here.
gjm: Chorus tech came out to do some work on another line into a different part of the house and since then speed as been pretty much unusable.