Just moved here to Dunedin from Chicago Illinois, with my wife, (a Dunedin girl) and our 2 boys.
Having a difficult time getting an account set up with Orcon. Wondering if I should go with a different company?
To be short, the story so far-
Called to set up service on 12/12 for the home we get the keys to on Dec, 21. Thought I would take advantage of the $12 off of the unlimited plan special.
Tried to sign up online, but the system would not let me enter my Mobile number. In fact no number would work at all. So I called to set up over the phone.
The same thing happened when we got to the mobile number part of the setup. The girl was unable to figure out the issue, took my number, and said she would call back. As of 3:30 on the 14th no call back, so I called again-
3rd time not a charm. The new cust. service person could not find me in the system, got the run around on the $12 off thing, and started the signup process over again. This time, I somehow have bad credit. I don't have bad credit for one, and secondly I just moved here, have no outstanding bills, and have had a Westpac bank account for almost 8 years. Also none of this credit stuff came up the 2 other times I have tied to sign up. So after the guy wanted me to scan and send my passport info for ID, I gave up and said I would have my wife sign up.
So should I even bother signing up with Orcon? I only chose them because they seem to have a reasonable unlimited plan that I can switch easily to fibre when it is available.
Open to any and all suggestions!