Well, what happened last evening (Jan. 11)? My internet was disconnected and now I have to re activate my account which could take up to a week! I called and spoke to tech-support - of course accounts is not open late - and they could not do anything as provisioning was closed for the weekend.
The fact that the tech-support - if you can call it that - does not have immediate communication with the accounts department is insane. My internet was disconnected at the flick of a switch - how the hell can it not be re-activated in the same manner?
This is unacceptable service. I have had a number of other issues with Orcon and am utterly disgusted with how the business is run.