Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5
70 posts

Master Geek
+1 received by user: 53


  Reply # 748041 21-Jan-2013 07:25
Send private message

mercutio:
I think it's actually a mix of the game servers, and routing issues to at&t.

You'll probably find it worse at 6 pm than 9 pm, which suggests more US peak time problems than NZ problem...

It was even worse when the outgoing route was going over cogent... so it's curious you're still having such significant issues.  It may be that you've got some level of packet loss normally.

Those high pings to the first hop are confusing, but normal.  I've seen them be 8 seconds plus...


Its hard to believe it is the game servers, at 10pm last night there was still significant lag, and as I said friends of mine were having no in-game issues - they are on Telecom though. Last time when this was happening, a friend on Orcon I spoke to didn't have any slowness and he is a big downloader.

I'm not an expert, but the sudden slowness I'm experiencing (over the last five nights), and the previous time this happened make me really think it is an issue on the NZ side.

I never thought I would say this but if my friends at Telecom aren't having issues then I may as well change to them.

1375 posts

Uber Geek
+1 received by user: 131


  Reply # 748045 21-Jan-2013 07:39
Send private message

charliebrownnz:
mercutio:
I think it's actually a mix of the game servers, and routing issues to at&t.

You'll probably find it worse at 6 pm than 9 pm, which suggests more US peak time problems than NZ problem...

It was even worse when the outgoing route was going over cogent... so it's curious you're still having such significant issues.  It may be that you've got some level of packet loss normally.

Those high pings to the first hop are confusing, but normal.  I've seen them be 8 seconds plus...


Its hard to believe it is the game servers, at 10pm last night there was still significant lag, and as I said friends of mine were having no in-game issues - they are on Telecom though. Last time when this was happening, a friend on Orcon I spoke to didn't have any slowness and he is a big downloader.

I'm not an expert, but the sudden slowness I'm experiencing (over the last five nights), and the previous time this happened make me really think it is an issue on the NZ side.

I never thought I would say this but if my friends at Telecom aren't having issues then I may as well change to them.


yeah at 10pm I would think it was the network and not the game servers.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
70 posts

Master Geek
+1 received by user: 53


  Reply # 748047 21-Jan-2013 07:52
Send private message

mercutio:
charliebrownnz:
mercutio:
I think it's actually a mix of the game servers, and routing issues to at&t.

You'll probably find it worse at 6 pm than 9 pm, which suggests more US peak time problems than NZ problem...

It was even worse when the outgoing route was going over cogent... so it's curious you're still having such significant issues.  It may be that you've got some level of packet loss normally.

Those high pings to the first hop are confusing, but normal.  I've seen them be 8 seconds plus...


Its hard to believe it is the game servers, at 10pm last night there was still significant lag, and as I said friends of mine were having no in-game issues - they are on Telecom though. Last time when this was happening, a friend on Orcon I spoke to didn't have any slowness and he is a big downloader.

I'm not an expert, but the sudden slowness I'm experiencing (over the last five nights), and the previous time this happened make me really think it is an issue on the NZ side.

I never thought I would say this but if my friends at Telecom aren't having issues then I may as well change to them.


yeah at 10pm I would think it was the network and not the game servers.


If there was someone else on my cabinet using massive amounts of traffic, would that impact my experience?

I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.

1375 posts

Uber Geek
+1 received by user: 131


  Reply # 748048 21-Jan-2013 07:55
Send private message

charliebrownnz:
mercutio:
charliebrownnz:
mercutio:
I think it's actually a mix of the game servers, and routing issues to at&t.

You'll probably find it worse at 6 pm than 9 pm, which suggests more US peak time problems than NZ problem...

It was even worse when the outgoing route was going over cogent... so it's curious you're still having such significant issues.  It may be that you've got some level of packet loss normally.

Those high pings to the first hop are confusing, but normal.  I've seen them be 8 seconds plus...


Its hard to believe it is the game servers, at 10pm last night there was still significant lag, and as I said friends of mine were having no in-game issues - they are on Telecom though. Last time when this was happening, a friend on Orcon I spoke to didn't have any slowness and he is a big downloader.

I'm not an expert, but the sudden slowness I'm experiencing (over the last five nights), and the previous time this happened make me really think it is an issue on the NZ side.

I never thought I would say this but if my friends at Telecom aren't having issues then I may as well change to them.


yeah at 10pm I would think it was the network and not the game servers.


If there was someone else on my cabinet using massive amounts of traffic, would that impact my experience?

I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.


orcon and telecom logins won't work on the same connection.

as long as you're using euba local congestion shouldn't be significant.  you can tell if you're using euba on orcon now, because it'll come up euba bng.. it used to just come up with bng, i don't know if the non-euba connections have been migrated to bng yet or not.

26232 posts

Uber Geek
+1 received by user: 5816

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 748063 21-Jan-2013 08:53
Send private message

charliebrownnz: I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.


This won't work as the connection is a Telecom one, not Orcon. It's not like the dialup days where you could connect to any ISP, xDSL is a QinQ VLAN tunnel back to your specific ISP.

1375 posts

Uber Geek
+1 received by user: 131


  Reply # 748069 21-Jan-2013 09:07
Send private message

sbiddle:
charliebrownnz: I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.


This won't work as the connection is a Telecom one, not Orcon. It's not like the dialup days where you could connect to any ISP, xDSL is a QinQ VLAN tunnel back to your specific ISP.


well dialup days you had to dial different phone number, it was early adsl days with jetstart/jetstream where you could just change logins.


BDFL - Memuneh
60051 posts

Uber Geek
+1 received by user: 11138

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 748083 21-Jan-2013 09:45
Send private message

charliebrownnz: I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.


As sbiddle says but in other words: it won't work. The account is linked to the line not to router configuration/username.





70 posts

Master Geek
+1 received by user: 53


  Reply # 748099 21-Jan-2013 10:07
Send private message

freitasm:
charliebrownnz: I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.


As sbiddle says but in other words: it won't work. The account is linked to the line not to router configuration/username.



Really? I know I've did this in the past. I'm only on ADSL2+, so I think we're both on the same line, even though I'm with Orcon.

BDFL - Memuneh
60051 posts

Uber Geek
+1 received by user: 11138

Administrator
Trusted
Geekzone
Lifetime subscriber

455 posts

Ultimate Geek
+1 received by user: 26

Trusted

  Reply # 748143 21-Jan-2013 11:36
Send private message

charliebrownnz:
Really? I know I've did this in the past. I'm only on ADSL2+, so I think we're both on the same line, even though I'm with Orcon.


Its physically impossible for 2 ADSL connections to be on the same line...

I noticed your original traceroute showed massive spikes in latency on your first HOP ourside your network, Theres several things that could cause this....

1.) Saturation of downstream
2.) Saturation of upstream
3.) Orcon Congestion (However with 2000+ms latency there would be a large number of people complaining here of the same thing so I doubt this is the case)
4.) Cabinet Congestion (usually common only these days with Conklin cabinets in the wop wops....)

Test again make sure there is no application using your internet connection connect with Ethernet Disable wireless (if enabled) and test again.

99% of speed issues actually turn out to customers saturating their upstream. if its a Orcon problem suddenly your not the only one affected 1000+ users affected and this forum becomes very active with people reporting the same thing.




---------------------------------------------------------------
Nebukadnessar


1375 posts

Uber Geek
+1 received by user: 131


  Reply # 748145 21-Jan-2013 11:38
Send private message

Nebbie:
charliebrownnz:
Really? I know I've did this in the past. I'm only on ADSL2+, so I think we're both on the same line, even though I'm with Orcon.


Its physically impossible for 2 ADSL connections to be on the same line...

I noticed your original traceroute showed massive spikes in latency on your first HOP ourside your network, Theres several things that could cause this....

1.) Saturation of downstream
2.) Saturation of upstream
3.) Orcon Congestion (However with 2000+ms latency there would be a large number of people complaining here of the same thing so I doubt this is the case)
4.) Cabinet Congestion (usually common only these days with Conklin cabinets in the wop wops....)

Test again make sure there is no application using your internet connection connect with Ethernet Disable wireless (if enabled) and test again.

99% of speed issues actually turn out to customers saturating their upstream. if its a Orcon problem suddenly your not the only one affected 1000+ users affected and this forum becomes very active with people reporting the same thing.


although upload congestion really sucks, in this instance it's just orcon's irritating even-higher-than-normal deprioritising of icmp on their bras.


26232 posts

Uber Geek
+1 received by user: 5816

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 748158 21-Jan-2013 12:03
Send private message

charliebrownnz:
freitasm:
charliebrownnz: I think the next test I will do is go to my parents place a few blocks away and test there telecom connection (by playing my game), then change their router to my orcon account and run the same test using orcon. At least that would rule out cabinet issues.


As sbiddle says but in other words: it won't work. The account is linked to the line not to router configuration/username.



Really? I know I've did this in the past. I'm only on ADSL2+, so I think we're both on the same line, even though I'm with Orcon.


10 years ago this worked because the architecture of DSL in NZ was very different.

With EUBA now it's a full end to end VPN tunnel between your ISAM port and your ISP delivered using QinQ, it's impossible for this to work.



70 posts

Master Geek
+1 received by user: 53


  Reply # 748161 21-Jan-2013 12:07
Send private message

mercutio:
Nebbie:
charliebrownnz:
Really? I know I've did this in the past. I'm only on ADSL2+, so I think we're both on the same line, even though I'm with Orcon.


Its physically impossible for 2 ADSL connections to be on the same line...

I noticed your original traceroute showed massive spikes in latency on your first HOP ourside your network, Theres several things that could cause this....

1.) Saturation of downstream
2.) Saturation of upstream
3.) Orcon Congestion (However with 2000+ms latency there would be a large number of people complaining here of the same thing so I doubt this is the case)
4.) Cabinet Congestion (usually common only these days with Conklin cabinets in the wop wops....)

Test again make sure there is no application using your internet connection connect with Ethernet Disable wireless (if enabled) and test again.

99% of speed issues actually turn out to customers saturating their upstream. if its a Orcon problem suddenly your not the only one affected 1000+ users affected and this forum becomes very active with people reporting the same thing.


although upload congestion really sucks, in this instance it's just orcon's irritating even-higher-than-normal deprioritising of icmp on their bras.



Last time I had this issue I unplugged everything from my modem and plugged my laptop directly into it. I turned off the wireless on it and it all made no difference to what I was experiencing. Its a real pain to go through as I have a dual band router plugged into my modem that I use to controll my home network, so I have to faf around with all the settings each time I do that test. I also know its not my modem as I tried three different ones (different makes and models) last time and it made no difference.

Last time this happened I figured I must've been thrown in with all the unlimited clients, as it was exactly what I saw when I was on Slingshot and Telecoms plan in the past. But I pay per gb for full speed data, so I shouldn't experience any shaping or throttling.

It isn't just my gaming that is affected, international browsing is definitely slower. The funny thing is, in the speedtests I ran, the upload was faster than the download.

I wonder if it is cabinet congestion, I'm not quite in the wop wops, just in Papamoa (Tauranga).

455 posts

Ultimate Geek
+1 received by user: 26

Trusted

  Reply # 748189 21-Jan-2013 13:23
Send private message

mercutio:

although upload congestion really sucks, in this instance it's just orcon's irritating even-higher-than-normal deprioritising of icmp on their bras.



What really Orcon have de-prioritised IMCP.... wow that's going to cause issues with troubleshooting and potentially other issues.
I wonder if this is a DDOS protection.....

Well the next option would be do a TCP ping on say port 80 to Orcon's website.




---------------------------------------------------------------
Nebukadnessar


1375 posts

Uber Geek
+1 received by user: 131


  Reply # 748192 21-Jan-2013 13:28
Send private message

Nebbie:
mercutio:

although upload congestion really sucks, in this instance it's just orcon's irritating even-higher-than-normal deprioritising of icmp on their bras.



What really Orcon have de-prioritised IMCP.... wow that's going to cause issues with troubleshooting and potentially other issues.
I wonder if this is a DDOS protection.....

Well the next option would be do a TCP ping on say port 80 to Orcon's website.


their routers deprioritised icmp for their own responses for ages.

it's just their bras is extra reluctant to reply to icmp-echo with too short distance in a timely fashion.

for normal ping packets in/out, they seem to be better than syn/synack response times.

if you've got a linux box you can do:



hping3 -S -p 443 www.google.co.nz

to try tcp pings...

and i think it's probably traffic management stuff that's slowing down the syn/synack stuff.


1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Opera launches new mobile browser: Opera Touch
Posted 25-Apr-2018 20:45


TCF and Telcos Toughen Up on Scam Callers
Posted 23-Apr-2018 09:39


Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.