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  Reply # 789489 30-Mar-2013 03:58
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richms: If its only p2p why are gamers having issues?


because Orcon suck balls and are to slow to respond to issues heck even their network status page still say no problems at this time either someone is Lying intentionally or they just don't give a damn

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  Reply # 789577 30-Mar-2013 12:07
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richms: Call them and log faults so you have some records of trying to resolve it when you cancel the contract for non performance.

Its complacent whiners who wont actually move isp and keep paying that let them get away with crap like this.
these issues here probably can't be called non-performance when they don't guarantee a certain performance. and those on ufb will be stuck on 12/24 month contracts where they'd need to pay quite a large sum to close the account

 
 
 
 


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  Reply # 789619 30-Mar-2013 13:23
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MadEngineer: these issues here probably can't be called non-performance when they don't guarantee a certain performance. and those on ufb will be stuck on 12/24 month contracts where they'd need to pay quite a large sum to close the account


Yes they can. There is a little thing called the CGA that says things have to be fit for purpose.




Richard rich.ms

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  Reply # 789637 30-Mar-2013 14:08
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Taken from their own front web page

"Faster Broadband

Our Next Generation Network delivers ADSL2+ broadband – offering better speeds than ADSL networks."

ummmm not at this point in time your not in all actuality you network is performing worse than ADSL almost to the point where the original Telecom NZ/Xtra Jetstart 256/128 plan looks better

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  Reply # 789650 30-Mar-2013 15:24
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Athlonite: Taken from their own front web page

"Faster Broadband

Our Next Generation Network delivers ADSL2+ broadband – offering better speeds than ADSL networks."

ummmm not at this point in time your not in all actuality you network is performing worse than ADSL almost to the point where the original Telecom NZ/Xtra Jetstart 256/128 plan looks better


Even worse getting these speeds on 'Ultra Fast Fibre'.  THE UFF name is a big load of doodie with orcon




 

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  Reply # 789657 30-Mar-2013 16:05
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Athlonite:
richms: If its only p2p why are gamers having issues?


because Orcon suck balls and are to slow to respond to issues heck even their network status page still say no problems at this time either someone is Lying intentionally or they just don't give a damn


P2p is a pain in the behind, Very hard to control.




---------------------------------------------------------------
Nebukadnessar


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  Reply # 789686 30-Mar-2013 17:52
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1. contemplating selling the company
2. offer amazing plans(unlimited data) knowing full well their network can't handle it
3. grin at mass sign ups, increase of turn over.
4. list company for sale.
5. silent middle finger to existing customers 

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Master Geek
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  Reply # 789796 30-Mar-2013 23:42
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Same crap again, unable to stay connected to any games.

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Master Geek
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  Reply # 789905 31-Mar-2013 13:28
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Absolute garbage speeds at the moment. I'm glad I'm in the signup process with snap. Orcon's peformance and service over the last 9 months is pathetic. Their response on their network status page is never up to date. Check out these speed tests - I can't even play anything online.

Auckland
https://www.speedtest.net/result/2611789972.png

LA
https://www.speedtest.net/result/2611792092.png

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Ultimate Geek
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  Reply # 789908 31-Mar-2013 13:54
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charliebrownnz: Absolute garbage speeds at the moment. I'm glad I'm in the signup process with snap. Orcon's peformance and service over the last 9 months is pathetic. Their response on their network status page is never up to date. Check out these speed tests - I can't even play anything online.

Auckland
https://www.speedtest.net/result/2611789972.png

LA
https://www.speedtest.net/result/2611792092.png



Noticing pings are up regardless of location, up atleast 10-20MS locally, over 30 to aussie over what they normall are.  Orcon are just a big bag of fail with their internet.




 

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  Reply # 789919 31-Mar-2013 14:33
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Brandonrnz:
charliebrownnz: Absolute garbage speeds at the moment. I'm glad I'm in the signup process with snap. Orcon's peformance and service over the last 9 months is pathetic. Their response on their network status page is never up to date. Check out these speed tests - I can't even play anything online.

Auckland
https://www.speedtest.net/result/2611789972.png

LA
https://www.speedtest.net/result/2611792092.png



Noticing pings are up regardless of location, up atleast 10-20MS locally, over 30 to aussie over what they normall are.  Orcon are just a big bag of fail with their internet.


If I had 198ms latency in game i would be happy. Plus the results to Auckland are normal for me. Its just the international traffic capacity thats causing me issues. If there is nothing displaying on screen its fine, but the moment i get a busy screen it hits the pot.

Orcon are a disgracfull ISP now. I've found that as soon as orcon released the all you can eat plan everything has turned to crap... it may just be a coincidence though.

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  Reply # 789930 31-Mar-2013 14:58
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LMAO! Took over 30 seconds to download a 800KB update for a game on my xbox.




 

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  Reply # 789934 31-Mar-2013 15:11
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This is why Marketing and Network Operations seldom see eye-to-eye. The Engineers know what their network is capable of and yet Marketing departments just want to advertise more and more data for less and less.

At some point everyone has to be realistic and understand that you simply cannot have mountains of data for bottom dollar without impacting quality of service during peak times. If anyone wants consistent speeds 24/7 then perhaps consider paying for it. It's like purchasing a Lotus and expecting it to drive like a Lambo.

To anyone stuck in a long contract who's service was good to start off with, then I do feel for you as I'd be pissed too.

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Geek
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  Reply # 789936 31-Mar-2013 15:17
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They updated the Network Status page:

31/03/13 2:24 PM INTERNATIONAL SPEEDS HAVE BEEN AFFECTED TODAY BY A DDOS ATTACK ON SPAMHAUS SIMILAR TO THAT REPORTED IN THE NZ MEDIA RECENTLY. OUR ENGINEERS HAVE BEEN AND CONTINUE TO WORK TO MITIGATE THE EFFECTS OF THIS ATTACK WHICH IS UNRELATED TO ORCON OR ITS CUSTOMERS.

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  Reply # 789937 31-Mar-2013 15:19
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alinz: They updated the Network Status page:

31/03/13 2:24 PM INTERNATIONAL SPEEDS HAVE BEEN AFFECTED TODAY BY A DDOS ATTACK ON SPAMHAUS SIMILAR TO THAT REPORTED IN THE NZ MEDIA RECENTLY. OUR ENGINEERS HAVE BEEN AND CONTINUE TO WORK TO MITIGATE THE EFFECTS OF THIS ATTACK WHICH IS UNRELATED TO ORCON OR ITS CUSTOMERS.




Even though it's extra slow today, the fact is, it's still garbage, has been for a couple months now.  




 

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