Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | ... | 49
70 posts

Master Geek
+1 received by user: 53


  Reply # 789938 31-Mar-2013 15:19
Send private message

insane: This is why Marketing and Network Operations seldom see eye-to-eye. The Engineers know what their network is capable of and yet Marketing departments just want to advertise more and more data for less and less.

At some point everyone has to be realistic and understand that you simply cannot have mountains of data for bottom dollar without impacting quality of service during peak times. If anyone wants consistent speeds 24/7 then perhaps consider paying for it. It's like purchasing a Lotus and expecting it to drive like a Lambo.

To anyone stuck in a long contract who's service was good to start off with, then I do feel for you as I'd be pissed too.


I pay per gb after my alloted 70gb. I am paying premium for budget service. Luckily I'm not on a contract so I am leaving without any penalties.

I wonder if it would be a good idea to avoid any provider that offers unlimited plans.

2258 posts

Uber Geek
+1 received by user: 359

Trusted
Subscriber

  Reply # 789945 31-Mar-2013 15:31
Send private message

charliebrownnz:
insane: This is why Marketing and Network Operations seldom see eye-to-eye. The Engineers know what their network is capable of and yet Marketing departments just want to advertise more and more data for less and less.

At some point everyone has to be realistic and understand that you simply cannot have mountains of data for bottom dollar without impacting quality of service during peak times. If anyone wants consistent speeds 24/7 then perhaps consider paying for it. It's like purchasing a Lotus and expecting it to drive like a Lambo.

To anyone stuck in a long contract who's service was good to start off with, then I do feel for you as I'd be pissed too.


I pay per gb after my alloted 70gb. I am paying premium for budget service. Luckily I'm not on a contract so I am leaving without any penalties.

I wonder if it would be a good idea to avoid any provider that offers unlimited plans.


I've got an unlimited Maxnet connection, and I really do get full line rate 24/7 (they don't shape EUBA) If they had as many users as Orcon then who knows how it would perform, but for now it's great. Given it's $129/month one would argue it would be better to now get the new 500GB Telecom UFB plan if you can.



 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
359 posts

Ultimate Geek
+1 received by user: 12


  Reply # 789966 31-Mar-2013 16:33
Send private message

Trying to play some COD, everyone's on a 4bar including myself, game runs great, then starts rubberbanding and I can't get a shot in, have a look, I'm flicking between 1 and 4 bars constantly... Internet's slow as a dog... Even trademe's getting quite slow. ORCON ARE THE NEW SLINGSHOT!

Did a restart of my ONT and Genius, took 2 restarts after that to get the phone to connect...
Speed tests show 3Mb Down, 8.5Mb Up to sydney.  Usually 27 down....




 

125 posts

Master Geek
+1 received by user: 3


  Reply # 790015 31-Mar-2013 18:01
Send private message

Brandonrnz: Trying to play some COD, everyone's on a 4bar including myself, game runs great, then starts rubberbanding and I can't get a shot in, have a look, I'm flicking between 1 and 4 bars constantly... Internet's slow as a dog... Even trademe's getting quite slow. ORCON ARE THE NEW SLINGSHOT!

Did a restart of my ONT and Genius, took 2 restarts after that to get the phone to connect...
Speed tests show 3Mb Down, 8.5Mb Up to sydney.  Usually 27 down....


Actually Slingshot was great for me. Only reason i switched to Orcon because i thought they have a better network and pricing was cheaper at the time. (I was ~130/month, Orcon was 99)

1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 790098 1-Apr-2013 04:01
Send private message

Anyone else notice there's not a whole hell of a lot of feed back in this thread from anyone from Orcon.....

Goes to show just how much they care about the customer I used to quite gladly recommend Orcon as an ISP but now I just tell people yeah their prices are good but their service is rubbish their tech sup is garbage when you can actually get through to them just go with telecom and save yaself the hassle


1525 posts

Uber Geek
+1 received by user: 376


  Reply # 790118 1-Apr-2013 08:51
Send private message

http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=20338

What happened to Duncan

2344 posts

Uber Geek
+1 received by user: 373

Trusted

  Reply # 790120 1-Apr-2013 08:54
Send private message

Duncan has not worked at Orcon for about 3 Years

359 posts

Ultimate Geek
+1 received by user: 12


  Reply # 790132 1-Apr-2013 09:59
Send private message

ISP's never like to admit they screwed up, especially bad as this.

Been downloading a couple torrents this morning, getting 3.2MB/s.  Occasionally it drops straight down to 10KB/s (Throttling?) Then back up... If only it would stay this fast...

Athlonite: Anyone else notice there's not a whole hell of a lot of feed back in this thread from anyone from Orcon.....

Goes to show just how much they care about the customer I used to quite gladly recommend Orcon as an ISP but now I just tell people yeah their prices are good but their service is rubbish their tech sup is garbage when you can actually get through to them just go with telecom and save yaself the hassle





 

1384 posts

Uber Geek
+1 received by user: 132


  Reply # 790253 1-Apr-2013 17:25
Send private message

Athlonite: Anyone else notice there's not a whole hell of a lot of feed back in this thread from anyone from Orcon.....

Goes to show just how much they care about the customer I used to quite gladly recommend Orcon as an ISP but now I just tell people yeah their prices are good but their service is rubbish their tech sup is garbage when you can actually get through to them just go with telecom and save yaself the hassle



if they don't have enough bandwidth they don't have enough bandwidth.  they can throttle bittorrent etc but it just masquerades the real issue, which is lack of bandwidth.

that said, i left a trace running from a US server to 121.98.0.1 for a while from US provider and packets get dropped between odyssey los angeles and NZ suggesting that even their dns server is running out of bandwidth to it.



1828 posts

Uber Geek
+1 received by user: 215
Inactive user


  Reply # 790256 1-Apr-2013 17:39
Send private message

MadEngineer: http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=20338

What happened to Duncan


perhaps try quentinreade he's usually the local Orcon expert in here

10 posts

Wannabe Geek


  Reply # 790282 1-Apr-2013 20:02
Send private message

Anyone know when this will be fixed? Can't even watch a trailer on flicks without buffering Yell

507 posts

Ultimate Geek
+1 received by user: 32


  Reply # 790406 2-Apr-2013 04:01

I guess it will get fixed when they get around to it. No one has said anything in regards to this. I did have a contact with a level 2 tech at Orcon who has stopped emailing me. So I guess the question remains do I fork out the $200 and get better service else where. Or still pay the $100 i am paying for bad service and hope that it will get fixed.

600 posts

Ultimate Geek
+1 received by user: 25


  Reply # 790456 2-Apr-2013 09:25
Send private message

Im with PlaNet/kci and no throttling here. paying more for their unlimited plan about $145 with static ip but id say its money well spent given all the problems with orcon. i used to be with orcon and pleased they never got back to me within a good timeframe when i tried to sign up for their fiber.

10 posts

Wannabe Geek


  Reply # 790473 2-Apr-2013 09:43
Send private message

I posted on Orcon Facebook page and they have just come back with this:
We had some issues on Sunday however these should now be resolved.
Is it running better now?

Can anyone confirm whether the speeds are back to normal?

10 posts

Wannabe Geek


  Reply # 790608 2-Apr-2013 12:50
Send private message

bmetcalfenz: I posted on Orcon Facebook page and they have just come back with this:
We had some issues on Sunday however these should now be resolved.
Is it running better now?

Can anyone confirm whether the speeds are back to normal?


And this:

We've had to dial down P2P in the evenings while waiting on more bandwidth and some other changes. We hope to dial it back up very soon.

1 | ... | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | ... | 49
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12


Framing Facebook: It’s not about technology
Posted 14-May-2018 16:02


Vocus works with NZ Police and telcos to stop scam calls
Posted 12-May-2018 11:12


Vista Group signs Aeon Entertainment, largest cinema chain in Japan
Posted 11-May-2018 21:41


New Privacy Trust Mark certifies privacy and customer control
Posted 10-May-2018 14:16


New app FIXR connects vehicle owners to top Mechanics at best prices
Posted 10-May-2018 14:13


Nutanix Beam gives enterprises control of the cloud
Posted 10-May-2018 14:09


D-Link ANZ launches Covr Seamless Wi-Fi System
Posted 10-May-2018 14:06


Telstra, Intel and Ericsson demonstrate a 5G future for esports
Posted 10-May-2018 13:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.